Toyota Vallejo

Exceptional Car Buying Experience at Toyota Vallejo – Ask for Carlos! I recently purchased a vehicle from Toyota Vallejo, and I have to say, it was hands-down the best car-buying experience I've ever had for Carlos! I recently purchased a vehicle from Toyota Vallejo, and I have to say, it was hands-down the best car-buying experience I've ever had — all thanks to Carlos Guzman and Sales Manager Andrew K. Carlos was nothing short of amazing from start to finish. He was professional, knowledgeable, and genuinely focused on helping me find the right vehicle without ever making me feel pressured. He answered every question with patience and honesty, kept me informed every step of the way, and made sure everything was handled quickly and smoothly. It’s rare to meet a salesperson who is both incredibly sharp and sincerely caring — Carlos is that person. I also want to give a big shout-out to Andrew K., the Sales Manager, who helped structure a deal that made sense for me. He was transparent, respectful, and worked closely with Carlos to make sure I was 100% comfortable. Together, they made a great team that made me feel valued and taken care of throughout the entire process. If you're in the market for a vehicle, I can’t recommend Carlos Guzman and Andrew K. at Toyota Vallejo enough. They turned what is usually a stressful experience into a smooth, enjoyable, and even exciting one. Five stars all the way! More

Always respectful, friendly, and helpful. The service advisor keeps me informed during the maintenance process. The service advisor keeps me informed during the maintenance process. More

Excellent service for an all-wheel alignment for a 2015 Highlanders and regular maintenance oil change Highlanders and regular maintenance oil change More

Always professional and helpful. Willing to answers questions and explain what is going to happen. I appreciate the transparency. Willing to answers questions and explain what is going to happen. I appreciate the transparency. More

Very satisfied, was quoted a price for work I thought I needed, came out and let me know it was something else, a much cheaper fix! needed, came out and let me know it was something else, a much cheaper fix! More

Great Dealeship! I've been going to them for over 15 years to buy my cars. They are #1!! I've been going to them for over 15 years to buy my cars. They are #1!! More

With my old vehicle on its last legs, and my sights set on a reliable commuter, I reached out to various Toyota dealerships to inquire about alternative loan options given my particular situation. Ryan Asu on a reliable commuter, I reached out to various Toyota dealerships to inquire about alternative loan options given my particular situation. Ryan Asuncion, the Internet Sales Manager, not only promptly responded but showed that he understood the situation and indicated that his dealership works with situations like mine. Throughout the process of email communications, texts, and 2 visits to the dealership (the first to look at the vehicle and talk further, the second to complete the paperwork and pick up my car), Ryan was very responsive, efficient, knowledgeable, and a consummate professional, making it an absolute pleasure to work with him. He walked me through the process every step of the way and informed me what I needed to prepare. He was also always on-time for our appointments and if there was any anticipated delay, he let me know in advance. When it came time to lock down the vehicle I wanted, a 2025 Corolla LE, I appreciated the effort that Ryan and his team made to search for my desired color and trim at dealerships within a 150 mi radius. At first, white and silver with black interior were nowhere to be found, so I was prepared to settle for my 3rd choice in celestite (if even available), but he and his team were able to locate one in silver! The car was located at another dealership about an hour away. Ryan arranged a vehicle swap with the other dealership and he and his team member went to pick up my car and bring it back to his dealership. He then thoroughly prepared the vehicle for delivery to me and walked me through setting up some features and communicating key information to me. The entire sales process was highly efficient and well-executed. On top of that, the particular Corolla LE he was going to retrieve for me even had a lower final price. Once done with sales, I headed over next door to the finance manager Brian Wibben, where he thoroughly went over my warranty, servicing, and GAP package options, as well as the financing details. He patiently answered all of my questions and presented his recommendations very well. I then made my selections, and we completed all of the paperwork very efficiently using a large table-top electronic screen. All of my docs were then e-mailed to me and placed on a USB thumb drive. Like Ryan, Brian was highly competent, efficient, friendly and a consummate professional. I've dealt with finance departments at other auto dealerships where I left with a less than stellar experience and impression, but that wasn't my experience with Brian. He made the process and entire experience a positive one. I have a feeling that even though I was only in the market for a 2025 Toyota Corolla LE, I still got the same quality service and treatment that someone buying a Landcruiser or Sequoia would have gotten. I'm grateful to Toyota Vallejo for their attentiveness and willingness to help me with my vehicle need and want to give their dealership and these two amazing team members a well-deserved shout out. If I am in the market for another Toyota, this dealership and these exceptional team members are the reason that they will be my "go-to" dealership for my next Toyota. I contacted many dealerships and can say without a doubt that Toyota Vallejo stood out as a cut above the rest in personalized service, commitment and follow-through. They're a no non-sense dealership that is looking to maintain, build, and establish customer relationship and return business. If you're in the market for a new Toyota, I cannot recommend this dealership or these two team members enough. Thanks Ryan and Brian! More