Toyota Universe
Little Falls, NJ
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worst car dealership , I went to Toyota Universe looking for a used/certified car, the salesman (Juan P Gamarra) was rude while discussing my options and had no knowledge , I went to Toyota Universe looking for a used/certified car, the salesman (Juan P Gamarra) was rude while discussing my options and had no knowledge about their inventory, he was not able to recommend a single car that met my requirement, I ended up having to show him a few car I saw on their website on my mobile phone, also the price which was listed on their website was 15K but the salesman told me it would cost me a total of 19K (which he was unable to explain why). also he was selling me a 3-4 year old model used car for almost the same price as a brand new car. Do not go to this dealership its a waste of your time, money and energy the salesman lacked knowledge about cars,price, inventory as well as customer etiquette. More
Review Smooth transaction, no hidden fees or sales play, straight forward to the point. Thanks to Armond and his manager Felipe Valdes. Love my car and I wil Smooth transaction, no hidden fees or sales play, straight forward to the point. Thanks to Armond and his manager Felipe Valdes. Love my car and I will recommend this dealership to everyone More
Thanks guys Armond and Felipe were a pleasure to work with. Professional and courteous service. Follow up with any questions or service that was needed was don Armond and Felipe were a pleasure to work with. Professional and courteous service. Follow up with any questions or service that was needed was done quickly. This is my fourth vehicle purchase from Toyota Universe . Which should say a lot about what I think about this car dealership. More
My new lease I love my new Camry! Armond did an amazing job helping me find the right car, understand all the benefits and features, and making sure I knew exact I love my new Camry! Armond did an amazing job helping me find the right car, understand all the benefits and features, and making sure I knew exactly how everything worked. Highly recommend visiting Armond for your next Toyota! More
Thanks Toyota Universe certainly exceeded my expectations with their expertise and complete professionalism. Armond Simonian (my car salesman) took his ti Toyota Universe certainly exceeded my expectations with their expertise and complete professionalism. Armond Simonian (my car salesman) took his time with me and made sure I was completely happy More
Review for Armond My third car from Toyota Universe, and my first time dealing with Armond. Experience was outstanding not even close to last two times that I deal with My third car from Toyota Universe, and my first time dealing with Armond. Experience was outstanding not even close to last two times that I deal with others. More
Worst service center ever I have been coming to this dealership to buy my car and get it serviced for many years now. It feels as if their care for our cars has gone down the d I have been coming to this dealership to buy my car and get it serviced for many years now. It feels as if their care for our cars has gone down the drain. They lose a simple hydraulic part and when I ask why my glove box doesn’t gracefully open and just drops they tell me “ oh that’s just how the model is” like really they made me question if it was actually like that. After looking up videos on my model i realized that I was right and there was a part missing. I go in to get the part another day installed and after a hour and half they tell me we tried fitting one but it didn’t work so we had to order it. It’ll come tomorrow. Like what the xxxx. And the service rep tells me “ oh someone else probably lost the part”. Like what gives I only go to their service center so clearly it had to happen when I last serviced with them. I do not recommend this dealer at all. This is going to be the last time i give my car to them. More
Satisfied customer Excellent customer service. Armond was able to provide great deals that were affordable for me. Excellent salesperson. Very satisfied customer. Than Excellent customer service. Armond was able to provide great deals that were affordable for me. Excellent salesperson. Very satisfied customer. Thanks to Toyota Universe and Armond Simonian More
My new Camry Thanks to Armond our salesman, in one hour we drove out our our stylish Camry XSE In white with black top. Love the car and love Toyota Universe Thanks to Armond our salesman, in one hour we drove out our our stylish Camry XSE In white with black top. Love the car and love Toyota Universe More
Thanks I have been leasing cars from Toyota Universe for over nine years and these guys have always taken great care of me. They know my needs and desires I have been leasing cars from Toyota Universe for over nine years and these guys have always taken great care of me. They know my needs and desires and do everything possible to meet them. I will keep coming back, and deal with Armond only. More