Toyota Universe

Fantastic and Informative! Stopped at this location with my sister to support her in her decision to purchase a vehicle. An individual Roberts Acosta provided more information t Stopped at this location with my sister to support her in her decision to purchase a vehicle. An individual Roberts Acosta provided more information than we thought possible. Courteous and genuine. We will return! More

Wonderful experience! Toyota Universe is amazing, everyone is so nice. I was helped by a new employee, Sthefanie Guzman she was very friendly and understanding. Definitely Toyota Universe is amazing, everyone is so nice. I was helped by a new employee, Sthefanie Guzman she was very friendly and understanding. Definitely recommend this place if you’re looking to buy a car. More

Waited 3 hours then was told to take car home, unfixed! Was a walk in. Service representative made me wait 15 minutes standing beside him without a single greeting orna response to a hello. Told him my air Was a walk in. Service representative made me wait 15 minutes standing beside him without a single greeting orna response to a hello. Told him my air conditioner wasn't working and he told me my Toyotacare wouldn't cover it, fine. Told me he'd call me when it's done but never gave me a time estimate. Waited in the waiting area 2 hours before someone, a different representative, told me they are still working on it and it will take more time because a/c needs special technicians. Waited another hour, was the last one in the dealership and when the original representative walked by and saw me he told me the car would be out soon. I asked since it was such a long wait was it a major issue, he said he'd go ask and find out. Came back 10 minutes later and told me they can't fix the car tonight. He told me he's bringing the car out front and I need to come back. I told him why wasn't I updated earlier if it wasn't getting fixed, why make me wait 3 hours without any information and send me home without nothing done. He had no response. He told me he'd get my car and comes back 20 minutes later with the keys and points at the car parked out in the parking lot, can't even pull it up for me. When I made a complaint to the remaining service manager or person in charge there that I'd have to write a poor review about service my service representative started defending himself suddenly with a nervous look on his face telling his manager he gave me updates, "I told him I'd go check on his car before." I replied back, "That's not an update! You only checked because I asked for the status of my car. You never checked on it or told me anything before I asked. That's why I'm leaving with nothing done after waiting 3 hours." Don't ever come to this dealership for service if you can avoid it but if you must come, never accept Maurice as your representative. More

2020 Corolla SE Best shopping experience I have ever had for a car. Armond Simonian and His manager were the best. Picking up the first 2020 Corolla SE was so exc Best shopping experience I have ever had for a car. Armond Simonian and His manager were the best. Picking up the first 2020 Corolla SE was so exciting. The entire experience was amazing. Would never buy from anyone else. Thank you. More

Review Armond was very kind, knowledgeable, patient, and helpful. He never tried too hard to make his sell by trying to get you to settle on anything. He l Armond was very kind, knowledgeable, patient, and helpful. He never tried too hard to make his sell by trying to get you to settle on anything. He listened very well as to what you wanted and helped with staying within your budget. More

My new lease I have been leasing my cars from Toyota Universe for a very long time!! Armond has always been so professional and helpful in my purchase!! From I have been leasing my cars from Toyota Universe for a very long time!! Armond has always been so professional and helpful in my purchase!! From the salesman on the floor to the financing dept everyone has been very Courteous and treats you like family!! More

New 4runner We had a great experience here when we purchased tow cars for my daughter and myself recently. The staff was courteous, helpful and not pushy at al We had a great experience here when we purchased tow cars for my daughter and myself recently. The staff was courteous, helpful and not pushy at all. Very professional, well-managed team. Will come back when I need another car! Thanks to Armond and Mohamad More

My experience Our Salesperson Armond made my purchase So easy and painless . Armond was personable and helpful in making my decision. You can tell that he really Our Salesperson Armond made my purchase So easy and painless . Armond was personable and helpful in making my decision. You can tell that he really knows cars and so was well-informed and seems to love what he is doing. More

Stylish new Camry A perfect smooth transaction. Was in and out and driving away with my brand new Stylish Toyota Camry XSE with panoramic sun roof with red leather in A perfect smooth transaction. Was in and out and driving away with my brand new Stylish Toyota Camry XSE with panoramic sun roof with red leather interior in just over 1 hour. Got the best deal around. 3rd Toyota lease with Toyota Universe . Armond is my salesman and he is the man!!!! 1 More

Buying two car experience We deal with Armond and Mohamed and Hussain. Great people, honest and straight forward. i end up to buy my beautiful Camry XSE and my mom purchased a We deal with Armond and Mohamed and Hussain. Great people, honest and straight forward. i end up to buy my beautiful Camry XSE and my mom purchased a Toyota 4Runner More