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Toyota Universe

Little Falls, NJ

4.7
2,274 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,274 reviews

August 26, 2019

Geat Experience! Thank you Best Price Dealer!!! Thanks to Will Garcia I bought my car here at a great price!!! I enjoy it so much. It runs great and I couldn't be happ More

by Maldonado09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Garcia
Aug 27, 2019 -

Toyota Universe responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Will provided you with such excellent assistance. We hope to see you again!

August 23, 2019

Awesome experience! My friend & I went in looking for a car for her and it turns out both she & I purchased a new car. Will Garcia was honest straight forward and answer More

by Tasia527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Garcia
Aug 26, 2019 -

Toyota Universe responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Will provided both you and your friend with such excellent assistance. We hope to see you again!

August 23, 2019

Great salesman This dealership is awesome and efficient!!! I found the car I loved, thanks to Will Garcia i got a great deal on it!!! Will is very professional and p More

by Andrewd1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Garcia
Aug 26, 2019 -

Toyota Universe responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Will provided you with such excellent assistance. We hope to see you again!

August 22, 2019

Awesome Experience! Will Garcia was an awesome Sales Rep for Toyota Universe! He never tried to talk me into more than I could afford, he was honest and to the point. He More

by Tiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Garcia
Aug 22, 2019 -

Toyota Universe responded

Thank you for sharing your review with us! It is a pleasure to know that Will provided you with such excellent assistance. We hope to see you again!

August 22, 2019

My fourth Camry My fourth car from Armond and Toyota Universe. Excellent customer service as always. You don’t feel any pressure at this place. Armond and even financ More

by Amirkhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Aug 22, 2019 -

Toyota Universe responded

Thank you for sharing your review with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again!

August 22, 2019

Best salesman! Will Garcia is the best salesman I have worked with. Straight forward and stress free! Will was amazing to work with! I highly recommend him and Toyot More

by Dorsheacarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will garcia
Aug 22, 2019 -

Toyota Universe responded

Thank you for sharing your review with us! It is a pleasure to know that Will provided you with such excellent assistance. We hope to see you again!

August 21, 2019

Thanks Armond is an excellent salesman. He is patient and serious. This company is also worthy of recommendation with high efficiency and enthusiasm. The key More

by Abbas62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Aug 21, 2019 -

Toyota Universe responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again!

August 21, 2019

(Updated) Can be improved [Original] I am being charged 2x from what I was told over the phone for a lease return last service appointment. Clearly taking advantage of customer More

by ender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Admin
Aug 22, 2019 -

Toyota Universe responded

We're very sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail please give us a call at your next availability. Sincerely, Fantasia Williams 973-785-4710 ext. 6259. Thank you again for your feedback.

August 19, 2019

Dealership didn't hold up their end of the bargain Promises were made by this dealer and they have yet to follow through 4 months later. They keep saying they will but they never do. I've finally eng More

by rosalina07424@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luongo, Teel
Aug 21, 2019 -

Toyota Universe responded

We're very sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail please give us a call at your next availability. Sincerely, Fantasia Williams 973-785-4710 ext. 6259. Thank you again for your feedback.

Aug 22, 2019 -

rosalina07424@hotmail.com responded

I've called Toyota Universe so many times in the last few months that I've lost count. I've talked to every manager and even you, Ms. Williams. Nothing has been done to rectify the matter, despite the contract. Now you can listen to my lawyer. Anyone thinking of going to Toyota Universe should really think twice.

August 16, 2019

My new car experience Great place to get a vehicle excellent customer service. Armond was great and made the process of getting a vehicle easier. He provided excellent cu More

by Helen46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Aug 19, 2019 -

Toyota Universe responded

Thank you for sharing your five-star review with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again!

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