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Toyota Universe

Little Falls, NJ

4.7
2,274 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,274 reviews

December 22, 2019

Great customer service at this location. They always Great customer service at this location. They always know how to make, what could be, a stressful process easier for you. Our salesman Armond Simoni More

by Pradna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Dec 23, 2019 -

Toyota Universe responded

Thank you for the great review, Pradna! We hope to see you again in the future. Enjoy your new vehicle!

December 20, 2019

I went to Toyota Universe and was blown away. There was so many options and Michael explained each one perfectly. I did not make a purchase but I will come back and go to Michael. More

by melaniecandiano
Recommend Dealer
Yes
Employees Worked With
Michael Alvarez
Dec 20, 2019 -

Toyota Universe responded

Thank you for the five-star review, Melanie! We are glad to hear you had such a great experience at our dealership.

December 20, 2019

Good Delearship! I was so pleased with the great customer service and good pricing. Please do meet Koshy Thomas who was great! He helped me with my first big purchase More

by ssmkrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Koshy Thomas
Dec 20, 2019 -

Toyota Universe responded

Thank you for the five-star review! We are glad to hear that you had a wonderful experience while visiting us.

December 19, 2019

Great customer services at Toyota Universe. I’m coming to this dealership for over 12 years to a car and service my car. I never have a problem. My salesman Armond is fantastic. More

by Derrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Dec 20, 2019 -

Toyota Universe responded

Thank you for the five-star review, Derrick!

December 18, 2019

Armond and Tom were very friendly and professional, they Armond and Tom were very friendly and professional, they made sure I understood everything before moving forward and tried to let me get a good deal More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Dec 18, 2019 -

Toyota Universe responded

Thank you for the five-star review, Martin!

December 15, 2019

I have purchased in the past 3 vehicles from Toyota I have purchased in the past 3 vehicles from Toyota Universe . After the test drive 2 cars we sat with Armond who explained in detail all of the fe More

by Gilberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Dec 16, 2019 -

Toyota Universe responded

Thank you for the great review, Gilberto!

November 26, 2019

Great dealership and great service department. Armond Great dealership and great service department. Armond Simonian was my sales representative. Anyone who goes here should ask for Armond . He will mak More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Nov 26, 2019 -

Toyota Universe responded

Thank you for sharing your review with us! It is a pleasure to know that Armond provided you with such excellent assistance. We hope to see you again!

November 16, 2019

Amazing car buying experience! Armond and his manager Amazing car buying experience! Armond and his manager Tom where the absolute best! Made car shopping a breeze! Extremely happy with my purchase. You More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Nov 19, 2019 -

Toyota Universe responded

Thank you for sharing your review with us! It is a pleasure to know that Armond and Tom provided you with such excellent assistance. We hope to see you again!

November 14, 2019

Great customer service, this was our fourth cars from Toyota Universe and third car from Armond. Plus finance manager was really friendly and knowledgeable. Thanks to everyone More

by Takuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Nov 15, 2019 -

Toyota Universe responded

Thank you for sharing your review with us! It is a pleasure to know that Armond provided you with such excellent assistance. We appreciate your loyalty and hope to see you again!

November 10, 2019

Purchased Certified Car 3 months back, requires tire changes Purchased certified car around 3 months back, now service center tells me all tire changes required and not safe to drive on road ; off course custom More

by Swapnil Jain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg liggett
Nov 11, 2019 -

Toyota Universe responded

We're very sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail please give us a call at your next availability. Sincerely, Fantasia Williams 973-785-4710 ext. 6259. Thank you again for your feedback.

Nov 11, 2019 -

Swapnil Jain responded

No one picks up the call at said number.

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