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Toyota Universe

Little Falls, NJ

4.7
2,272 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,272 reviews

July 04, 2021

Hi, Ahmed was my dealer. He make a great job for me, I would recommend my friends special for the cars purchase. I am very satisfied for her service. Thank again Ahmed and Toyota Universe to help me find More

by Nebila Bernard Bayala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed
Jul 04, 2021 -

Nebila Bernard Bayala responded

Toyota Universe Jul 4, 2021 Nebila Bernard Bayala "Hi, Ahmed was my dealer. He make a great job for me, I..." Hi, Ahmed was my dealer. He make a great job for me, I would recommend my friends special for the cars purchase. I am very satisfied for her service. Thank again Ahmed and Toyota Universe to help me find a great opportunity.

June 28, 2021

love my new car, and its all thanks to lucas More

by lgimavergara1233
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lucas gonZalez
Jun 28, 2021 -

Toyota Universe responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

June 21, 2021

Excellent experience, I was expecting to be there for at least 4 hours. Lucas got me out of there in 2, and I left with a new car. Thank you Lucas and Toyota universe More

by Credfield24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas gonzalez
Jun 21, 2021 -

Toyota Universe responded

Thank you for sharing your review! We are happy to hear of your experience and look forward to seeing you again in the future.

June 21, 2021

First i want to say thank you to our salesman Lucas, very helpful young man and got us a great deal. I am so thankful. More

by Elver galarga
Recommend Dealer
Yes
Employees Worked With
lucas gonzalez
Jun 21, 2021 -

Toyota Universe responded

Thank you for sharing your review! We are happy to hear of your experience and look forward to seeing you again in the future.

June 06, 2021

We had very good experience at Toyota universe, our salesman Armond was really friendly and knowledgeable , answered to all our questions. We definitely recommend him to anyone More

by Batistaotilia28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Jun 07, 2021 -

Toyota Universe responded

Thank you for sharing your review! We are happy to hear of your experience and look forward to seeing you again in the future.

May 25, 2021

I went in to look at a used car I saw online 2 days earlier and it was being delivered when I arrived (my fault I never called to check). They tried really hard to find me another car that would work More

by David
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex
May 25, 2021 -

Toyota Universe responded

David, thank you for sharing your 5-star review! It is a pleasure to hear that Alex was helpful throughout your visit. We hope to see you back again soon!

May 18, 2021

Took my 2021 Highlander Platinum in for routine maintenance. Dropped it off at 7:45 am today and picked it up at 3:15 pm. When I got into the car the maintenance light was still on so had to go bac More

by Daniel Piening
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't have a name
May 19, 2021 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext 6259. Thank you.

May 19, 2021 -

Daniel Piening responded

Feel free to call me at 201-206-4790

May 15, 2021

Great dealer, bought new camry really smooth deal, Andres Gonzalez was my sales person. 100% recommended. Everyone was polite since the walk in, sales has freat costumer service! More

by Mauricio Sang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Gonzalez
May 17, 2021 -

Toyota Universe responded

We are happy to hear of your experience! Thanks for rating us, we hope to see you again!

May 14, 2021

Rich/Richard was my mom and I's dealer and he was great! Helped us a lot and was super nice! I definitely recommend him! More

by Taylor Denn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
May 14, 2021 -

Toyota Universe responded

Thank you for sharing your experience, Taylor! We are glad to hear of your visit and hope to see you again.

May 08, 2021

Went in to Toyota Universe and my salesman Armond greeted with a friendly greeting and a warm smile. I told him I was interested in a Highlander XLE which was the truck of my dreams and he made sure I was ha More

by Highlandergirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
May 10, 2021 -

Toyota Universe responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with a top-notch experience. We hope to see you again in the future!

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