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Toyota Universe

Little Falls, NJ

4.7
2,272 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,272 reviews

August 07, 2021

I DEALT WITH A YOUNG MAN NAMED LUTHER SAINT, HE WAS AMAZING THROUGH OUT THE WHOLE PROCESS. DIDNT MIND MY SCREAMING KIDS OR THE MESS THEY MADE. AND CHECK OUT HIS CAKE PAGE TOO DELICIOUS! More

by getmailherel6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luther St Elien
Aug 09, 2021 -

Toyota Universe responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

July 29, 2021

This "would" have been my first visit to this service center to get Oil change for my Highlander Limited. To save some money I found coupon on their service center website and chose to book an appointmen More

by pioneer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service center phone rep
Jul 30, 2021 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext 6259. Thank you.

July 27, 2021

We bought our 2018 Rav 4 from the dealership . met with Bayo and Alex , they were very professional and made us feel at home. We will surely recommend this dealership More

by officialaden2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fiducia, Bayo Adeniyi
Jul 27, 2021 -

Toyota Universe responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

July 26, 2021

Perfect dealer to visit, they made you feel like home. I love my new Camry Junior was very helpful and did everything to help me. More

by shirleyrobert2022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior J Carreno
Jul 27, 2021 -

Toyota Universe responded

Thank you for taking the time to share your experience! It is a pleasure to hear that our team was able to assist you during your visit. We look forward to seeing you again!

July 21, 2021

Make sure you do your research and use carfax. They are liars and take advantage of people. I regret ever stepping into this garbage of a place. Thank you Toyota Universe for wasting my time I will never g More

by m.cabrera12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept — they are rude , Mario Esteban, Riverside Partners
Jul 22, 2021 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext 6259. Thank you.

July 19, 2021

Finally got my 2021 Toyota Camry , after the new design it became my dream car ! The sales representative Jose Morel did an amazing job at helping me get the right equipment and color I wanted ! I was blow More

by Oscar cepeda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose-Morel
Jul 19, 2021 -

Toyota Universe responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 13, 2021

I thanks Mohamed frome at dealer ship he are at nice guy and he helped me at lot thank you again I will back soon with some oder customer for you brother. More

by Alphaad1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed
Jul 13, 2021 -

Toyota Universe responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 12, 2021

So sad trying to rip people off by asking $6,000.00 over market sale value of the vehicle due to Covid and shortage of chips been to other dealerships and they were at least honest they won't budge from sti More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Davadi, Roberto Trujillo
Jul 12, 2021 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext 6259. Thank you.

July 12, 2021

Excellent service . For best deals, work with the best people that can help you . Bayo will help you find a great deal regardless of your credit situation More

by adebayotex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bayo Adeniyi
Jul 12, 2021 -

Toyota Universe responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

July 12, 2021

Great experience at the dealership, I met a wonderful salesperson, Bayo, who helped me find a great car for a reasonable price. He is highly recommended. More

by Tiffany Holt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bayo Adeniyi
Jul 12, 2021 -

Toyota Universe responded

Thank you for the great review! We are glad to hear of your experience working with our team! Thank you for being a loyal customer to us, we appreciate your business.

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