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Toyota Universe

Little Falls, NJ

Overview
Reviews
Vehicles
4.6
2,378 Reviews
Call Dealership (973) 785-4710
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1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,378 reviews

June 06, 2025

Customer service was top-notch. Edwin took the time to explain everything and made me feel comfortable. More

by Bethany M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin
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Jun 09, 2025 -

Toyota Universe responded

Thank you for your wonderful review! We are glad our team was able to assist you. We hope to see you again!

June 06, 2025

Had the experience of working with Zeran. He was extremely patient and helped me through the process. More

by Charles III
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeran Moo Sue
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Jun 09, 2025 -

Toyota Universe responded

Thank you for your wonderful review! We are glad our team was able to assist you. We hope to see you again!

June 05, 2025

I found a car in their website and make an appointment for test drive. When I arrived meet with Armond who was absolutely fantastic More

by Fredolmaz075
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
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Jun 05, 2025 -

Toyota Universe responded

Thank you for taking the time to share your experience! We're so glad you found the car you were looking for and that Armond made your visit fantastic from the moment you arrived. We appreciate your kind words and hope you're loving your new ride! Let us know if there's anything else we can assist with.

June 05, 2025

Diali was amazing, She helped me buy my first car, thank you so much, i will be back! More

by Daniel Sua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diali Mendoza
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Jun 06, 2025 -

Toyota Universe responded

Congratulations on your first car! 🎉 We're so happy Diali could be part of such a special milestone. Thank you for your kind words—we can’t wait to welcome you back in the future!

June 05, 2025

Thanks to Diali for her help, she was rally patient with me and answered all my concerns and questions More

by Carmen villa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diali Mendoza
Report | Print
Jun 06, 2025 -

Toyota Universe responded

Thank you for the kind words! We're so glad to hear Diali was patient and took the time to answer all your questions. We're lucky to have her on our team, and we're happy she made your experience a positive one!

June 02, 2025

jade hale was my dales person purchased because of him thank you for helping me out More

by tonyaharding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
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Jun 03, 2025 -

Toyota Universe responded

Thank you for the kind words! We're so glad Jade Hale was able to help you find the right vehicle and make the experience a great one. We’ll be sure to pass along your thanks—congratulations on your purchase!

June 02, 2025

jade hale put me onto the rav4 and I just never left thank you so much More

by Garfunkel19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jade hale
Report | Print
Jun 03, 2025 -

Toyota Universe responded

That's awesome to hear! We're so glad Jade Hale introduced you to the RAV4 and helped make your decision an easy one. Thank you for trusting us, and enjoy every mile in your new ride!

June 02, 2025

I had the pleasure of working with Moussa at Toyota universe! He was amazing. Very honest, straight forward, and felt like I was working with a friend! Thank you for being a great human first and not More

by liamcasty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moussa Elreda
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Jun 04, 2025 -

Toyota Universe responded

Thank you so much for sharing this heartfelt feedback! We're thrilled to hear that working with Moussa felt like working with a friend. His honesty and genuine care truly make a difference. We'll be sure to pass along your kind words—he’ll really appreciate them. Enjoy your new vehicle, and thank you for choosing Toyota Universe!

June 01, 2025

This was my third car from this dealership and always Armond take good care of me More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Report | Print
Jun 03, 2025 -

Toyota Universe responded

Thank you for your continued loyalty! We're honored to have helped you with your third car, and we're so glad Armond continues to take great care of you. Your trust means the world to us, and we look forward to helping you again in the future!

May 31, 2025

From start to finish, the process was smooth, professional, and genuinely enjoyable. My salesperson, Sergio Lopez, was incredibly knowledgeable, patient, and never made me feel pressured. They re More

by Carlos Valerio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Lopez
Report | Print
Jun 03, 2025 -

Toyota Universe responded

Thank you for sharing your experience! We’re thrilled to hear that Sergio made your car-buying journey smooth and enjoyable. His patience and expertise are exactly what we strive for, and we’re glad he helped you find the perfect Toyota. We truly appreciate your trust and look forward to being here for you anytime you need us. Enjoy your new ride!

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