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Toyota Universe

Little Falls, NJ

4.7
2,272 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,272 reviews

November 28, 2021

I had the most wonderful experience at Toyota Universe I had the most wonderful experience at Toyota Universe while searching for my first car. Armond made the experience pleasant and easy and was extre More

by Kamalchawdhury503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Nov 29, 2021 -

Toyota Universe responded

Thank you for taking the time to share your experience! We are so glad to hear that our team was able to assist you. We hope to see you again in the future!

November 23, 2021

This was my 3rd time buying a car from Toyota Universe and Allen Graham is amazing to work with on any budget! Will be buying my next car from him too. He's your guy, let him know Tory Daines sent ya! 😉 More

by Torymockingbird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship, Allen Graham, Remy Braddock
Nov 24, 2021 -

Toyota Universe responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

November 23, 2021

Poor customer service, the sale person Lukas Gonzalez is horrible and no experience at all. They sold me a band new Toyota Highlander NO mats inside, they only put the white pieces of paper in there.Keep in More

by Amadou
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lukas Gonzalez
Nov 24, 2021 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext. 6259. Thank you.

November 22, 2021

Just bought a Hybrid Rav from Carolyn-Great experience. Thanks for all your help. And her manager Felipe More

by Dlayer4832
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Fritz
Nov 22, 2021 -

Toyota Universe responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

Nov 27, 2021 -

Dlayer4832 responded

Thank you Carolyn thank you Toyota for selling me this beautiful truck

Nov 27, 2021 -

Dlayer4832 responded

Thank you Carolyn thank you Toyota universe For selling me this beautiful truck the Toyota Rav 4Hybrid AWD... And thank you again Carolyn Fritz For understanding what I need And for being a excellent sales person.. You show great care and compassion for your customers..

November 22, 2021

I've been looking for a rav4 for months now for a great price, just could not find one finally got one from jade hale at toyota universe everything went well. More

by morrisvermont
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jade hale
Nov 22, 2021 -

Toyota Universe responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

November 22, 2021

wow! what a time worked with jade and the other staff members at toyota universe to get a quality used car when prices are high they really help you out More

by pointsef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jade hale
Nov 22, 2021 -

Toyota Universe responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

November 18, 2021

Great place to buy! Armond, was very pleasant to work Great place to buy! Armond, was very pleasant to work with. No pressure at all to buy. He was there for my every needs. Even helped me get car insur More

by Sally H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Nov 22, 2021 -

Toyota Universe responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

November 18, 2021

My experience at this dealership was excellent thanks to My experience at this dealership was excellent thanks to salesman Armond Simonian. Quality customer service is important and his positive attitude a More

by Nomarleanesta88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Nov 22, 2021 -

Toyota Universe responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

November 11, 2021

Armond was awesome!! Very down to earth. Made us feel Armond was awesome!! Very down to earth. Made us feel real comfortable and was looking out for our interest during the entire buying process. He fou More

by Fred58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Nov 12, 2021 -

Toyota Universe responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

November 11, 2021

What an amazing car buying experience! From start to What an amazing car buying experience! From start to finish at Toyota Universe. Armond my sales man was beyond amazing!! Enjoying my beautiful High More

by Kelly621
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Simonian
Nov 12, 2021 -

Toyota Universe responded

Thank you for taking the time to share your experience, Kelly! We are so glad to hear that Armond was helpful to you.

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