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Toyota Universe

Little Falls, NJ

4.7
2,271 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,271 reviews

March 07, 2022

Pahola Castillo, excelente vendedora. Muy amable y informativa! Muy contento con mi compra de mi nuevo vehículo! More

by fidelcastillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pahola Castillo
Mar 07, 2022 -

Toyota Universe responded

Thank you for being our customer! We are so glad to hear of your 5 star review and look forward to seeing you again in the future!

March 07, 2022

I worked with Zynijia, she is amazing. I highly recommend, you will not be disappointed. Working with her was genuinely the best experience ever! More

by Gisella Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zynijia
Mar 07, 2022 -

Toyota Universe responded

Thank you for being our customer! We are so glad to hear of your 5 star review and look forward to seeing you again in the future!

March 07, 2022

Lucas was the best salesperson in the world, my wife and kids loves the new car. Isaiah the manager was really professional and helped through the whole process More

by Danpig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas gonzalez
Mar 08, 2022 -

Toyota Universe responded

Thank you for being our customer! We are so glad to hear of your 5 star review and look forward to seeing you again in the future!

March 07, 2022

Toyota Universe is my number one pick for cars I’ve been leasing for years. Just got my 4th Camry and the experience hasn’t changed. More

by Valenciadennise24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Hernandez , Remy Braddock, Roberto Davadi, Leidy Guzman
Mar 08, 2022 -

Toyota Universe responded

Thank you for being our customer! We are so glad to hear of your 5 star review and look forward to seeing you again in the future!

March 03, 2022

I recently bought my new 2022 Toyota RAV4 from this dealership after searching for a good deal. I would like to mention Armond Simonian who helped us to get a perfect car for us and made sure that the More

by Gina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 04, 2022 -

Toyota Universe responded

Thank you for being our customer! We are so glad to hear of your 5 star review and look forward to seeing you again in the future!

March 02, 2022

**DO NOT COME HERE! ** They gave me an initial quote of 3k that included axel issue, breaks and tune up and a few other things. Once i told Them i would Use geico insu More

by Jrtechnologyservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Filip Antoun
Mar 04, 2022 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext. 6259. Thank you.

February 28, 2022

Stay away from Toyota Universe, their used automobile department, and their salesman Rob (Robert). He is as sleazy as they come. He lied about the car I wanted to buy this past Saturday. Once he realized More

by BMW Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob (Robert)
Mar 02, 2022 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext. 6259. Thank you .

February 27, 2022

It was wonderful experience. It was probably fifth dealership I visited and they’re the only ones who worked with meeting my budget. Armond and Mr. Valdes got me a dream car and More

by Pedro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 02, 2022 -

Toyota Universe responded

Thank you for the five-star review, Pedro! It is a pleasure to be able to assist you. We look forward to seeing you again soon!

February 24, 2022

Armond was knowledgeable, extremely helpful, kind, and dedicated to finding the best car for me. He zeroed in on what I wanted and immediately showed me the vehicle I drove home with that day. He has a lo More

by Jimesteban
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 02, 2022 -

Toyota Universe responded

Thank you for being our customer! We are happy to hear of your experience and look forward to seeing you again!

February 21, 2022

I went looking for a car for my son going to college after a not so pleasant experience at another dealership I came here and meet the sales rep Jimmy R very helpful and professional great experience th More

by tico79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Roldan
Feb 22, 2022 -

Toyota Universe responded

Thank you for the five-star review! We are glad to hear of your experience and hope to see you again!

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