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Toyota Universe

Little Falls, NJ

4.7
2,271 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,271 reviews

April 18, 2022

Had the privilege of working with Isaiah. Absolutely incredible experience. ]Isaiah took care of everything (and trust me, I was not an easy person to work with) and helped me find the exac More

by john
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Katallage
Apr 27, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

April 18, 2022

Sameer was great salesman helped us getting our new vehicle highlander 2019 low mileage great warranty More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sameer
Apr 27, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

April 18, 2022

Was attended to in a timely manner, got very helpful service from Sameer. Thank you again! More

by b.s.g.n.188
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sameer
Apr 27, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

April 17, 2022

Josue was very professional and patient with me while I decided between renewing my lease vs. buying. He listened to my concerns, answered all my questions. I’m very happy with my experience and new car. More

by Delly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Castillo
Apr 27, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

April 17, 2022

I had an amazing experience at Toyota Universe. Mr. Josue Castillo was the most helpful and friendliest sale rep I have ever encountered.He is very respectful and professional . I would definitely More

by Liliana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Castillo
Apr 27, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

April 17, 2022

I had a great experience at Toyota universe. Everyone was so nice! Armond Simonian was a great help and easy to work with. He made sure I got the car I loved and everything went smoothly! I lov More

by Jerry F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Apr 27, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

April 15, 2022

This was the best car buying experience I've had. Armond, the salesman, was knowledgeable and friendly. The finance manager, Felipe , was excellent. Thanks More

by Andre P.3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond
Apr 27, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

April 14, 2022

Not worth the trip, dealer is trying to rip off and price is not as advertised online More

by anirudhhegde
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denny Fernandez
Apr 27, 2022 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at ext. 6259. Thank you.

April 11, 2022

Jade Hale has been my salesman since I leased my first RAV4 in 2019. Because he was so hands-on and kind throughout the entire process, I went back to him for my 2022 RAV4. Again, I feel that Jade went ab More

by jnb8589
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jade Hale
Apr 12, 2022 -

Toyota Universe responded

Thank you for taking the time to share your experience! We are happy to hear that it was worthy of 5 stars.

April 08, 2022

Sameer was excellent salesman, very nice he took the time to listen to us and get us what we were looking for. More

by georgesawa06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sameer
Apr 11, 2022 -

Toyota Universe responded

Thank you for rating us 5-stars! We appreciate your review and hope to see you again soon!

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