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Toyota Universe

Little Falls, NJ

4.7
2,271 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,271 reviews

January 01, 2023

They purposely lowered the price to get people in the door and then raised it exponentially once you were there. Even if there was a honest error, they could’ve offered a discount to make up for their mi More

by O.maraj312
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mario Esteban
Jan 03, 2023 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at 973 785 4710 ext. 6259. Thank you.

December 31, 2022

It was great doing business with Toyota Universe. My Salesman Armond and his manager were legit and delivered as promised. Can not ask for more. More

by Vickyrivera
Recommend Dealer
Yes
Employees Worked With
Armond
Jan 03, 2023 -

Toyota Universe responded

Thank you for sharing your experience! We are so glad to hear that our team was able to assist you! We look forward to seeing you again soon.

December 30, 2022

Perfect customer service! I had been looking to lease a car for so long and couldn’t find a good deal until I came to this dealer, Armond took care of everything! I was able t More

by Ninagrant
Recommend Dealer
Yes
Employees Worked With
Armond
Jan 03, 2023 -

Toyota Universe responded

Thank you for sharing your experience! We are so glad to hear that our team was able to assist you! We look forward to seeing you again soon.

December 26, 2022

I just got my first ever new car from this dealership and I had the most amazing experience! Armond was my salesperson and he gave me regular updates from the start up until the car arrived at the dealer More

by Michimasuzuki
Recommend Dealer
Yes
Employees Worked With
Armond
Dec 29, 2022 -

Toyota Universe responded

Thank you for sharing your experience! We are so glad to hear that our team was able to assist you! We look forward to seeing you again soon.

December 23, 2022

I bought my two last cars at this dealer and the staff is great. My salesman Armond , was very professional and made my life easier during all the steps of my purchase. More

by Walterhardly
Recommend Dealer
Yes
Employees Worked With
Armond
Dec 29, 2022 -

Toyota Universe responded

Thank you for sharing your experience! We are so glad to hear that our team was able to assist you! We look forward to seeing you again soon.

December 19, 2022

We had wonderful time at this dealership and our salesman was really helpful. Armond did his best to put us in our new highlander More

by Tonyvincenzo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armond
Dec 19, 2022 -

Toyota Universe responded

Thank you for sharing your experience! We are so glad to hear that our team was able to assist you! We look forward to seeing you again soon.

December 15, 2022

Armond Simonian helped me get the car of my dreams! ! Armond and the rest of the Toyota universe crew were super helpful and I was able to leave the same day with my new car. More

by Ilhanpeker
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Armond
Dec 16, 2022 -

Toyota Universe responded

Thank you for sharing your experience! We are so glad to hear that our team was able to assist you! We look forward to seeing you again soon.

December 11, 2022

I’m so happy that I could buy the car that I was looking for last 8 months but no other dealership has!!! My salesperson was Armond and he was really helpful. I definitely recommend him to my friends. More

by Won Park
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Dec 16, 2022 -

Toyota Universe responded

Thank you for sharing your experience! We are so glad to hear that our team was able to assist you! We look forward to seeing you again soon.

December 04, 2022

This dealer need employees with experience, they sell me used car with the tires very bad More

by Sandro salas
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Moisés Caraballo
Dec 05, 2022 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at 973 785 4710 ext. 6259. Thank you.

December 02, 2022

went looking for a great deal on a gas model rav4 we found one after working with jade hale he made sure I got in the right car at the right time. More

by lemonfog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ja'de hale
Dec 05, 2022 -

Toyota Universe responded

Thank you for sharing your experience! We are so glad to hear that our team was able to assist you! We look forward to seeing you again soon.

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