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Toyota Universe

Little Falls, NJ

4.7
2,271 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,271 reviews

March 07, 2023

One star it way to much what this Toyota dealer deserves. Very cheesy “bait and switch” game…they lure you in with deals on their website…and of course they have absolutely no intentions of keeping their pro More

by kimklim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Luis
Mar 08, 2023 -

Toyota Universe responded

We are sorry to hear about your negative experience at Toyota Universe. We would like to discuss your situation in further detail. At your next availability, please call our Customer Relations Manager at 973 785 4710 ext. 6259. Thank you.

Mar 09, 2023 -

kimklim responded

I called you four times, two days in a row, at the phone number you suggested….without any success ….. In a way, I’m not surprised….of this behavior from Universe Toyota…. Luke Fischer

Mar 10, 2023 -

kimklim responded

The UT response it’s a generic computer generated response, with a phone number that takes you to an unmonitored voice mail and nothing more….. They have absolutely no intention in listening to your complaints or issues. Be aware…..

March 05, 2023

The most honest and up front dealership I’ve ever visited. They listen to your needs and help you select something that fits. I was never pressured to spend more or upgrade in fact I was suggested mo More

by Baticmerovic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 06, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear about your experience.

March 05, 2023

What a great experience! I called Armond , and he started sending me the information I was requesting right away, was very straight forward and authentic about the process a More

by Ivanbelgrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 06, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

March 04, 2023

We had very good experience at Toyota Universe, clean dealership, friendly atmosphere. You don’t feel any pressure. Our salesman Armond was fantastic More

by Alomariabdul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 06, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear about your experience.

March 02, 2023

I had a great experience purchasing a vehicle from this dealership. My sales associate, Armond was very nice and helpful . He even delivered my vehicle to my home 45 minutes away! More

by Mortezaibabak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 03, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

March 02, 2023

Armond and Mr. Valdez were great. This was my first time buying a car alone and they made the experience super easy. They were friendly and very helpful. More

by Andrewmalarz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 03, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

March 01, 2023

Went in looking for a tacoma and Allen was very helpful every step of the way. There was zero pressure and he was extremely accommodating. Can’t recommend him enough. More

by Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Graham, Remy Braddock
Mar 01, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

February 28, 2023

Beyond the shadow of a doubt if you are looking for a kind hearted straight to the point sales rep, who really shows he helps ask for Luther St.elien whenever you are in the market for a vehicle! It hasn More

by geeapp800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luther St Elien
Feb 28, 2023 -

Toyota Universe responded

Thank you for the great review! We are glad to hear of your positive experience.

February 28, 2023

Shady sales tactics. Giant waste of time. Advertises low price certified then says it’s optional $3k. Wouldn’t honor tax exemption with personal loan. To pay cash they ch More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luther St Elien
February 26, 2023

First time customer here. Bought my RAV4 last week. Armond was straightforward with me about what my leasing a new car, was very professional, and courteous More

by Turanomran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Feb 28, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

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