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Toyota Universe

Little Falls, NJ

4.7
2,271 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,271 reviews

March 21, 2023

Best customer service I’ve had from a dealership in a long time. Irvin is very knowledgeable, and gave me a list of cars that he recommends for my family. Explained how loans work and made the process le More

by Eli
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Irvin Guzman
Mar 21, 2023 -

Toyota Universe responded

Thank you for rating us 5 stars! We are so glad to hear of your experience and hope to see you again!

March 21, 2023

I went to dealership to check out some vehicles. Irving was very welcoming, he answered the questions I had and explained specific details to me about the vehicles I was interested in. He made me fe More

by Crystal M
Recommend Dealer
Yes
Employees Worked With
Irving Guzman
Mar 21, 2023 -

Toyota Universe responded

Thank you for rating us 5 stars! We are so glad to hear of your experience and hope to see you again!

March 21, 2023

Irving is very knowledgeable. He answered all my questions and concerns. Irving made me Comfortable and is honest that I am working on purchasing my next car with him! More

by Kimberly Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irving Guzman
Mar 21, 2023 -

Toyota Universe responded

Thank you for rating us 5 stars! We are so glad to hear of your experience and hope to see you again!

March 21, 2023

I had the pleasure of having Irving Guzman help me! Will definitely recommend going to this dealership and make sure to ask for Irving! More

by Ena Rodríguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving Guzman
Mar 23, 2023 -

Toyota Universe responded

Thank you for rating us 5 stars! We are so glad to hear of your experience and hope to see you again!

March 18, 2023

After try three other Toyota dealership we came to Toyota universe. We meat Armond and left this dealership in less then two hours with our brand new highlander. More

by Wang park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 20, 2023 -

Toyota Universe responded

Thank you for rating us 5 stars! We are so glad to hear of your experience and hope to see you again!

March 17, 2023

You don’t feel any pressure at this place. I meet my salesman Armond 6 years ago, this was my third car from him and as always he was great and helpful More

by Donnarente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 17, 2023 -

Toyota Universe responded

Thank you for rating us, Donna! We are so glad to hear of your experience and hope to see you again in the future.

March 12, 2023

My salesman was great, he gave me really good deal. My husband purchased his last two cars from this dealership, he refused me to came and ask for Armond. More

by Sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 13, 2023 -

Toyota Universe responded

Thank you for rating us 5 stars! We are so glad to hear of your experience and hope to see you again!

March 09, 2023

Gustavo is an excellent sales representative at Toyota Universe. He was very courteous, helpful and honest. He showed me a variety of cars that suited my needs and budget and gave me detailed information More

by kneira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Morazan
Mar 13, 2023 -

Toyota Universe responded

Thank you for rating us 5 stars! We are so glad to hear of your experience and hope to see you again!

March 09, 2023

I bought pre own certified Toyota Camry from this dealership. The person who helped my was Armond. He was very professional and friendly. More

by Dincertancur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armond
Mar 13, 2023 -

Toyota Universe responded

Thank you for rating us 5 stars! We are so glad to hear of your experience and hope to see you again!

March 08, 2023

Allen Graham was amazing and knowledgeable. He answered all of my questions and no bait and switch here. Honest and transparent about goals and intentions on both ends. Stole this Ford customer More

by Slf3258
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Graham
Mar 08, 2023 -

Toyota Universe responded

Thank you for the great review! We are so glad to hear of your experience.

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