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Toyota Universe
Little Falls, NJ
2,268 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,268 reviews
July 25, 2011
Juan was such a great sales person! He was very friendly and had a lot of patience. I know I overloaded him with questions, but he most definitely did a great job answering them. Without a doubt I would rec and had a lot of patience. I know I overloaded him with questions, but he most definitely did a great job answering them. Without a doubt I would recommend anyone to come to Toyota Universe and ask for Juan Aguilar, he will make your experience worth while. More
by Day21
Employees Worked With
juan aguilar
July 25, 2011
Overall customer service was satisfactory, esp Omar the sales rep was very pleasant. The only negative experience was during the financing portion, as the sales rep was not providing detailed info, esp add sales rep was very pleasant. The only negative experience was during the financing portion, as the sales rep was not providing detailed info, esp additional charges for the warranty. More
by erizzo
Employees Worked With
Omar Elhaggar
July 23, 2011
Omar was extremely helpful and made car buying experience very easy. I am looking forward for ongoing support from dealer on car service and repairs. very easy. I am looking forward for ongoing support from dealer on car service and repairs. More
by Dover_Toyota
Employees Worked With
Omar Elhaggar and Keith
July 21, 2011
Randy Juba was a great Sales person who helped us with what we were looking for. He called and emailed with in 10 min. of an internet inquery. He assisted us and went out of his way even by staying past c what we were looking for. He called and emailed with in 10 min. of an internet inquery. He assisted us and went out of his way even by staying past closing hours. We Highly recommend Toyota Universe and Randy Juba. More
by amslandry
Employees Worked With
Randall Juba
July 21, 2011
I'm very pleased to rate this dealer, specially Juan who helped me a lot on my way getting my new car. Even though I had a bad credit Juan and the dealer helped me a lot to get my new car. I defenetly recom helped me a lot on my way getting my new car. Even though I had a bad credit Juan and the dealer helped me a lot to get my new car. I defenetly recommend everyone that is looking to buy a car to go to this dealer and do yourself a favor ask for Juan he is really helpful and he'll get you behind the wheel!!!! Keep up the good work... More
by Cristianfy
Employees Worked With
Juan
July 18, 2011
I was very satisfied with the service Omar has provided. He was informative, friendly, and had answered all my questions. He has met up to the standards of what an exceptional salesman should be in my eyes. He was informative, friendly, and had answered all my questions. He has met up to the standards of what an exceptional salesman should be in my eyes. More
by Robinson.pintor
Employees Worked With
Omar Elhaggar
July 13, 2011
Thanks for all your effort. It really feel great and tension free to buy car from a person like you, who not only give us all the fact about the inventory but also suggest some valuable inputs too. Fran tension free to buy car from a person like you, who not only give us all the fact about the inventory but also suggest some valuable inputs too. Frankly speaking I enjoyed the deal too much. i would recommend few of my freinds too to visit Toyota universe and directly catch you to get a used car. in future when i would like to do trade in, its you whom i will be catching too.. once agains thanks for everything and your effort is very much appreciated. More
by mahi2rashi
Employees Worked With
Omar
July 12, 2011
Jessenia Sanchez, was my sales person and she was awesome!! She was energetic, enthusiastic, willing to please and knew what I was looking for once I explained what I was interested in. She treated awesome!! She was energetic, enthusiastic, willing to please and knew what I was looking for once I explained what I was interested in. She treated me like family!! I've been a recurrent customer for probably 20 years and I always recommend this dealer. Now I have a favorite sales person who is totally awesome! I have to mention Armond another sales person. He was there to answer questions also, whenever Jesse needed to go to the office for paperwork. He kept me entertained, he was awesome also! More
by janrosario
Employees Worked With
Jessenia Sanchez , Jesse Sanchez
July 11, 2011
Yessenia has been an outstanding sales associate. She has put forth great effort to solve the challenges I've faced with my insurance company to get my car insured through them. She has taken my problems lik put forth great effort to solve the challenges I've faced with my insurance company to get my car insured through them. She has taken my problems like her own and we've managed to get them resolved. The best customer experience I've ever witnessed thus far. More
by k.miyasato
Employees Worked With
Yessenia Sanchez, Jesse Sanchez
July 07, 2011
I would have to say my experience at Toyota Universe was one of the most pleasureable and stress free experiences I have had. This is all because of Yessenia, she made it so easy to work with, did not pres one of the most pleasureable and stress free experiences I have had. This is all because of Yessenia, she made it so easy to work with, did not pressure me into anything was very knowlegeable and most of all was very honest. Yessenia did everything she could to get me into the car I wanted. I would recommend friends and family members to shop Toyota Universe for their car needs. Excellent customer service, keep up the good work. More
by maldoiv
Employees Worked With
Yessenia Sanchez, Jesse Sanchez
