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Toyota Universe
Little Falls, NJ
2,265 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 28, 2011
I had to quickly replace a car totaled by my insurance company so my budget was limited and tight. Omar showed me car types I expressed interest in and in my range. He did not waste my time. I felt he wa company so my budget was limited and tight. Omar showed me car types I expressed interest in and in my range. He did not waste my time. I felt he was honest, sincere, and fair and he explained everything to me. The manager stopped playing the price game when he understood my situation and I got the car for the price I needed. Omar was so helpful he even returned my rental car for me... and politely declined my offer to buy him dinner afterwards. ASK FOR OMAR!! More
by Logicgar
Employees Worked With
Omar Elhaggar
September 28, 2011
My husband and I had an excellent experience with this dealership! The sales person was friendly and was eager to help us. I will absolutley come back to get my next car. We found a car right away that we dealership! The sales person was friendly and was eager to help us. I will absolutley come back to get my next car. We found a car right away that we loved and felt like we were able to negotiate a fair price in order to create a win-win for everyone involved. More
by JenniferpearsonNJ
Employees Worked With
Giuseppe Puglisi , Guiseppe Pugliese
September 25, 2011
Excellent service and information! Also, it was a fast Excellent service and information! Also, it was a fast transaction, not like I've experienced at other dealerships. Thank you, Armond! You're the be Excellent service and information! Also, it was a fast transaction, not like I've experienced at other dealerships. Thank you, Armond! You're the best! More
by casslove95
Employees Worked With
Armond Simonian, Armond Simonian
September 24, 2011
Was a pleasure buy a new car in Toyota Universe they help me with my finance needs,they was very helpfully and friendly,they show me diferent models and answered all my questions Joseph was very professional me with my finance needs,they was very helpfully and friendly,they show me diferent models and answered all my questions Joseph was very professional. Thank you guys you are the best. More
by wjpezo57
Employees Worked With
Joseph Piros
September 18, 2011
Remington was a pleasure to work with, extremely helpful and pleasant, a real gentleman. He was very informative and he knew what he was talking about. All my questions were answered. Since my new lease and pleasant, a real gentleman. He was very informative and he knew what he was talking about. All my questions were answered. Since my new lease he has contacted me to follow-up to insure everything is ok, very thoughtful. More
by sjnepa
Employees Worked With
remington braddock, Remy Braddock
September 17, 2011
MY sales person was very friendly and very knowledgeable about the Toyota vehicle. Remy deserves 10s across the boards.The experience was a great one! about the Toyota vehicle. Remy deserves 10s across the boards.The experience was a great one! More
by Hazel Brown
Employees Worked With
Remy B, Remy Braddock
September 08, 2011
First, the entire dealership is immaculate and every First, the entire dealership is immaculate and every employee goes about their business like they know exactly what they are doing. A far cry from ot First, the entire dealership is immaculate and every employee goes about their business like they know exactly what they are doing. A far cry from other car dealers I visited. My salesperson (Peter Petronaci) was informative, patient and as friendly and forthcoming as it's possible to be. the business office made my experience understandable and relaxing. More
by E.Quinone
Employees Worked With
Peter Petronaci
September 06, 2011
I just wanted to say that my wife and I were in the market for a used Toyota Sienna. We went to three dealerships before coming into Toyota Universe. We hadn't thought of purchasing a new car until w market for a used Toyota Sienna. We went to three dealerships before coming into Toyota Universe. We hadn't thought of purchasing a new car until we saw that if we sacrificed some additions we'd have wanted in an older minivan, we could have a brand new body style as well as purchase a 6 year warranty. We chose the new Sienna. It's a basic model, however with four kids and three dogs, (we've seen what the dogs can do to a leather interior) we felt we couldn't go wrong. We just took two of our kids to college and then a vacation with the remaining two kids and all three dogs. We're so glad we decided on a cloth interior, and the new body style! After seeing how unprofessional the other car dealerships were, we so pleasantly surprised on the professionalism and how nice Giuseppe and the rest of the staff were! I know this sounds like we work or are related to someone at the dealership, we do not. We did however go to other dealers in the area and can tell you the only reason we purchased at Toyota Universe was the way they treated us from the start! I highly recommend Giuseppe and Toyota Universe for purchasing a Toyota! Thank you! David and Susan More
by davidirwin
Employees Worked With
Giuseppe, Guiseppe Pugliese
September 05, 2011
We have never had such experience with a salesman who was so genuine and helpful. Omar was friendly, patient, nonpressuring and went above and beyond to get us into the car that was right for our family. H so genuine and helpful. Omar was friendly, patient, nonpressuring and went above and beyond to get us into the car that was right for our family. He continues to follow up and call to check in. He is a gem in the car business! The Cimmino family More
by jencimmino
Employees Worked With
Omar
