Toyota Universe
Little Falls, NJ
Filter Reviews by Keyword
By Type
Showing 2,280 reviews
I bought my new Toyota from Toyota Universe. I was extremly nervous, but from the second I walked into the showroom I was totally surprised. Luis was a great salesman!!!!!! I was never pressured into extremly nervous, but from the second I walked into the showroom I was totally surprised. Luis was a great salesman!!!!!! I was never pressured into buying or committing. Filling out the paperwork was a breeze and everything was explained to me so that I was able to understand what I was signing. I got a great financing program, and couldn't love my car more. Shopping at Toyota Universe was the total opposite experience of car buying at a dealership that I was expecting. I will always refer my friends and family here, because they truly have the best service and provide the best experience out there. Thank you so much Luis for your help. More
Overall, Jimmy was extremely pleasant to work with and we had a really good experience with him. We did however have a poor experience with the financing manager. Overall, we feel that we got the car for a had a really good experience with him. We did however have a poor experience with the financing manager. Overall, we feel that we got the car for a good price and we are happy with the car itself. More
Peter was a very kind man and salesman. Didnt seem like he was even trying too hard except to help me find whatever made me happy! he was easy to like, seemed to know exactly what I was looking for, he mad he was even trying too hard except to help me find whatever made me happy! he was easy to like, seemed to know exactly what I was looking for, he made me feel as though I have known him for years!I I felt that If I bought anything It had to be with him! More
Hurricane Irene destroyed our two family cars in end of august. Me and my wife were in market for two new vehicles and wanted to stick with Toyota. We bought one of the cars from Caldwell Toyota which is n august. Me and my wife were in market for two new vehicles and wanted to stick with Toyota. We bought one of the cars from Caldwell Toyota which is near our house. It was a complete disaster and they delivered us the car in 3 days. For our other car we shopped around and wanted to wait for new camry to roll out. Thomas worked with us and told us the exact dates for the new camry actual dealership launch. Kept us posted and got us what we wanted. Best thing I liked about him was he was not pushy at all and was very professional unlike many other car salespersons I have met in past. We were in and out of dealership with our new car within a hour. Best car buying experience ever. Will buy again from Thomas and Toyota universe if I buy a Toyota. 5 stars for salesperson and dealership. More
I had a great experience working with Peter at Toyota Universe. I believe he has the experience a customer wants in a sale person. He was honest,motivated and responsible person. He toke me to the hold Universe. I believe he has the experience a customer wants in a sale person. He was honest,motivated and responsible person. He toke me to the hold proses of getting my new Rav4. I,M very happy with my new car from Toyota universe. Thank You Piter More
My overall experience at Toyota Universe was surely a great one, I originally visited Toyota Universe to look at the new Toyota Highlander , but unfourtunatley that vehicle just didnt suit me .My sales c great one, I originally visited Toyota Universe to look at the new Toyota Highlander , but unfourtunatley that vehicle just didnt suit me .My sales consultant Danielle Woolverton helped me out tremendously to find the vehicle the best suit me ,my practically brand new 2010 jeep wrangler ! There was absoultley no pressure anytime during my visit and im surely in love with my truck <3 . Nick Bellomo (danielle's sales manger) really helped seal the deal when he had sat down & spoke to me about my credit & how my overall finance would work. This dealership truly met my highest expectations & i will surely be back to purchase another vehicle in the future from Danielle Woolverton & Nick Bellomo . THANK YOU More
I hate dealing with car salesman because normally they are really sketchy and hover over you and just seem really pushy. When I arrived at the dealership, I was greeted by the friendly face of Pete Petro are really sketchy and hover over you and just seem really pushy. When I arrived at the dealership, I was greeted by the friendly face of Pete Petronaci. He shook my hand, advised me on the pertinent details of each car I was interested in and he seemed very laid back and easy to talk to...like I was treated in more of a friends and family oriented way instead of it feeling like a buisness deal. I'd definately come back to this dealership again and reccommend going to Pete if you want to be treated with resepct and courtesy. Jessica B. More
During my visit at the Toyota Universe the customer service that i received was great because as soon as i walked someone was able to help me get the car i wanted for cheap price. The person was friend service that i received was great because as soon as i walked someone was able to help me get the car i wanted for cheap price. The person was friendly and the overall experience was great. I would certainly recommend this dealership to everyone that wants to buy a car More
As soon as I walked through the door I heard "Good Morning". I didn't have to wait for an available sales man. Allen Graham was very helpful. He listened to what I had to say and he was very informati Morning". I didn't have to wait for an available sales man. Allen Graham was very helpful. He listened to what I had to say and he was very informative. I felt very comfortable and not pushed into purchasing a vehicle I couldn't afford. Needless to say I walked out of Toyota Universe with a smile on my face and happy with my purchase. More
When i first walked in i was greeted by the service desk person, and she quickly found someone to help me with my questions because i was a first time car buyer. Then a dealer by the name of Francisco appr person, and she quickly found someone to help me with my questions because i was a first time car buyer. Then a dealer by the name of Francisco approached and asked me about what type of car i was looking for, and what was the price range i could afford and then we went outside to look for cars until i found one that caught my interest, he then offered a test drive, when we went back in to do the paperwork i saw that the monthly payments were too much for me but he then took the time to find a way to make the monthly payments affordable for me with a low interest rate, and even after i purchased the car he kept in touch to make sure everything went fine with the car and that i was satisfied, I was very pleased by the way i was treated in this dealership compared to another one i had visited where they wanted to make me pay more than what i could. I recommend this dealership to anyone looking for friendly service and good cars. More