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Toyota Universe

Little Falls, NJ

4.7
2,280 Reviews

1485 Route 46 East

Little Falls, NJ

07424

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Showing 2,280 reviews

November 23, 2011

I bought my new Toyota from Toyota Universe. I was extremly nervous, but from the second I walked into the showroom I was totally surprised. Luis was a great salesman!!!!!! I was never pressured into More

by posho69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
luis alvarado
November 22, 2011

Overall, Jimmy was extremely pleasant to work with and we had a really good experience with him. We did however have a poor experience with the financing manager. Overall, we feel that we got the car for a More

by jyoser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Diaz
November 19, 2011

Peter was a very kind man and salesman. Didnt seem like he was even trying too hard except to help me find whatever made me happy! he was easy to like, seemed to know exactly what I was looking for, he mad More

by Morgan33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Petronacie
Nov 22, 2011 -

Toyota Universe responded

Thank you for your kind words regarding Peter.Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 18, 2011

Hurricane Irene destroyed our two family cars in end of august. Me and my wife were in market for two new vehicles and wanted to stick with Toyota. We bought one of the cars from Caldwell Toyota which is n More

by Sammmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Blankenship, Thomas Blankenship
Nov 22, 2011 -

Toyota Universe responded

Wow, Iam glad that you were alright after the storm.Iam very pleased to hear that Thomas did such a fine job and made you happy. He has been with us for a while and I get many compliments about Thomas. Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 17, 2011

I had a great experience working with Peter at Toyota Universe. I believe he has the experience a customer wants in a sale person. He was honest,motivated and responsible person. He toke me to the hold More

by aramecina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Nov 18, 2011 -

Toyota Universe responded

Iam very pleased to hear that Peter did such a fine job and made you happy. He has been with us for a while and I get many compliments. Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 17, 2011

My overall experience at Toyota Universe was surely a great one, I originally visited Toyota Universe to look at the new Toyota Highlander , but unfourtunatley that vehicle just didnt suit me .My sales c More

by kciervo9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Woolverton/ Nick Bellomo
Nov 18, 2011 -

Toyota Universe responded

Thank you for your kind words regarding Danielle and Nick.Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 17, 2011

I hate dealing with car salesman because normally they are really sketchy and hover over you and just seem really pushy. When I arrived at the dealership, I was greeted by the friendly face of Pete Petro More

by jb12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Petronaci
Nov 18, 2011 -

Toyota Universe responded

Iam happy to read Peter took excellent care of you and made your buying experience a positive one.Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 15, 2011

During my visit at the Toyota Universe the customer service that i received was great because as soon as i walked someone was able to help me get the car i wanted for cheap price. The person was friend More

by chiragpatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Javier
Nov 15, 2011 -

Toyota Universe responded

Iam happy to read Francisco took excellent care of you and made your buying experience a positive one.We strive to make the buying process as quick as possible and realize your time is very important.Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 15, 2011

As soon as I walked through the door I heard "Good Morning". I didn't have to wait for an available sales man. Allen Graham was very helpful. He listened to what I had to say and he was very informati More

by Merindatorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Graham, Allen Graham
Nov 15, 2011 -

Toyota Universe responded

Iam very pleased to hear that Allen did such a fine job and made you happy. He has been with us for a while and I get many compliments. Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

November 15, 2011

When i first walked in i was greeted by the service desk person, and she quickly found someone to help me with my questions because i was a first time car buyer. Then a dealer by the name of Francisco appr More

by rob548b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Javier
Nov 15, 2011 -

Toyota Universe responded

Thank you for your kind words regarding Francisco and our dealership.Congratulations on your purchase and welcome to The Toyota Universe Family. Regards, Robert Waldo Business Development Manager 973-785-4710 ext 6297

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