Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Universe
Little Falls, NJ
2,280 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,280 reviews
November 28, 2011
CAN'T SAY ENOUGH GOOD THINGS ABOUT PETER. SUPER FRIENDLY AND STRAIGHTFORWARD. EASY TO WORK WITH AND TALK TO.I WOULD HIGHLY RECOMMEND THE DEALERSHIP.I LOVE MY NEW COROLLA, THANKS PETER PETRONACI & TOYOTA UNI AND STRAIGHTFORWARD. EASY TO WORK WITH AND TALK TO.I WOULD HIGHLY RECOMMEND THE DEALERSHIP.I LOVE MY NEW COROLLA, THANKS PETER PETRONACI & TOYOTA UNIVERSE! More
by JAYSON906
Employees Worked With
Peter Petronaci
November 28, 2011
I was visiting the area and called your dealership to make some inquiries about purchasing a new car. I spoke with Peter several times on the phone. He was always helpful, and set up a time for me to c make some inquiries about purchasing a new car. I spoke with Peter several times on the phone. He was always helpful, and set up a time for me to come to the dealership and speak with him. He was very knowledgeable about Toyota products and I just loved the Camry. I was in and out of the dealership in no time. However, due to unforseen circumstance I was not able to purchase a car at that time. When I do, it will be a Camry. Thanks Peter for your time! Sincerely, Barbara Strickland More
by Bajack
Employees Worked With
Peter Petronaci
November 27, 2011
I have visited all the Toyota dealerships within 25 miles from Teaneck,NJ (even in NY) and have had mostly the same experiences.However,upon walking into Toyota Universe and meeting Remy B.,it all changed. I from Teaneck,NJ (even in NY) and have had mostly the same experiences.However,upon walking into Toyota Universe and meeting Remy B.,it all changed. It became a more personal&intimiate encounter than all the other places.Now it felt like this was the place to buy my '12 Camry and it was because Remy was so inviting and informative. He assured me that Toyota Universe has a world-class service facilitiy and puts their customers first.After the holidays,i will be back to see Remy and hopefully drive away in my '12 Camry from Toyota Universe! I can't wait! More
by mikerob
Employees Worked With
Remy Braddock, Remy Braddock
November 26, 2011
Adrian gave me incredible customer service. He was very upfront, articulate, and honest when he was dealing with me and put me at ease in a way that most typical salesman just do not. After going to 5 deal upfront, articulate, and honest when he was dealing with me and put me at ease in a way that most typical salesman just do not. After going to 5 dealerships in one day on Black Friday, I would say that hands down, Adrian was my best, friendliest, and most informative salesperson experience. Unfortunately, I decided on a different make and model other than the Toyota I was looking at, although I felt compelled to at least share my great Toyota Universe experience with Adrian. If you need a Toyota in NJ, he is your man! He got jokes too. More
by BlackFridayShopper
Employees Worked With
Adrian Martinez
November 24, 2011
I was very satisfied with the service that I received from Francisco. I walked into Toyota University not knowing what exactly I wanted. He was interested in me as a person and what my needs are in a car from Francisco. I walked into Toyota University not knowing what exactly I wanted. He was interested in me as a person and what my needs are in a car. Well versed in the differences in car makes and models. Knowledge of the pros and cons of my needs in a car. Overall I would rate my experience not only with my sales dealer but the dealership was very welcoming and generally just wanted to make to best experience they possibly could while making such a important purchase. More
by angiadi
Employees Worked With
Francisco Javier
November 24, 2011
Peter helped me transition into a carolla. I was alone without my husband and it was a difficult decision but he spoke so clearly and answered all questons-three times if i needed. He made my holiday seas without my husband and it was a difficult decision but he spoke so clearly and answered all questons-three times if i needed. He made my holiday season! More
by jdbudinich
Employees Worked With
Peter Petronaci
November 24, 2011
Peter was extremely helpful as I was looking to purchase a new car for the holidays. He was helpful in listening to my needs and understood my financial situation. He was very informative and patient. I loo a new car for the holidays. He was helpful in listening to my needs and understood my financial situation. He was very informative and patient. I look forward to purchasing my car from him in the near future. More
by donaldduckfan
Employees Worked With
Peter Petronaci
November 24, 2011
Peter was friendly, knowledgeable and a pleasure to work with. He explained everything so we could understand it. He was patient and willing to answer all our questions. He worked diligently to get the d with. He explained everything so we could understand it. He was patient and willing to answer all our questions. He worked diligently to get the deal we wanted. He didn't try to hard sell us, but helped us to understand everything we were signing and paying for. He even helped us clean out the old car. He was very nice and very professional. More
by sharipsm
Employees Worked With
Peter Petronaci
November 23, 2011
my experience at Toyota Universe was a pleasant one. The car salesman was very friendly and helpful. He worked within my budget and he wasn't pushy or intimidating like some car salesman are. car salesman was very friendly and helpful. He worked within my budget and he wasn't pushy or intimidating like some car salesman are. More
by x33chelcx33
Employees Worked With
Giuseppe, Guiseppe Pugliese
November 23, 2011
My salesperson (Jimmy Diaz), went above and beyond to get me a great car!! He was very honest and friendly, and he showed he really cared for his customer!! me a great car!! He was very honest and friendly, and he showed he really cared for his customer!! More
by JohnnyBo
Employees Worked With
Jimmy Diaz
