Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Universe
Little Falls, NJ
2,280 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,280 reviews
December 16, 2011
I was shopping around for a used car that met my budget. I called the dealership and talked to Peter. He told me to come in and take a look at what we have. I went in but didn't find anything that day. Pete I called the dealership and talked to Peter. He told me to come in and take a look at what we have. I went in but didn't find anything that day. Peter said he will keep looking and find a car for me. The next day he called me up and said he found the perfect car in my price range. He found me exactly what I was looking for. I couldn't be any happier. Peter was so nice and I was very comfortable around him. Alot of other salesmen I talked to were very pushy. Peter wasn't like that at all. Most of all he listened to what I wanted. I wouldn't waste my time at any other dealership in NJ! This is the place to go! More
by lafisher54
Employees Worked With
Peter Petronaci
December 16, 2011
My wife and I just purchased a truck from Peter. He was very patient with us and our kids. We were really satisfied with our buying experience. Since our purchase Peter has called to see how we like our ve very patient with us and our kids. We were really satisfied with our buying experience. Since our purchase Peter has called to see how we like our vehicle. I would recommend Toyota Universe. More
by marnel66
Employees Worked With
Peter
December 15, 2011
I'm very satisfied with the level of service I received at Toyota Universe. Giuseppe was the salesman that leased a 2012 Camry LE to me. I told him the car I wanted and the price I wanted to pay and he kep at Toyota Universe. Giuseppe was the salesman that leased a 2012 Camry LE to me. I told him the car I wanted and the price I wanted to pay and he kept me within my style and budget. He was also very clear and knowledgeable about all things Toyota so I was comfortable asking the questions I needed answered about Leasing one. I left the dealership feeling good about the purchase I made instead having to wonder if I made the right decision. I love the car. More
by TiffiniWho
Employees Worked With
Giuseppe Pugliese, Guiseppe Pugliese
December 13, 2011
I bought a used Mazda cx-7. Giuseppe help me get the car I wanted right away for the affordable price I was looking for. He also help me in finding the best insurance. I'm thankful for having him as my repr I wanted right away for the affordable price I was looking for. He also help me in finding the best insurance. I'm thankful for having him as my representative who was courteous, patient and attentive. It was good to see a salesman who really cared. Thank you Giuseppe. I would definitely recommend Toyota Universe. More
by Ariadne
Employees Worked With
GIUSEPPE PUGLIESE, Guiseppe Pugliese
December 13, 2011
My buying experience at Toyota Universe was great. Peter Petronaci was professional and understanding to my needs. I appreciate his follow up calls, after my purchase to see if I had any concerns. I would d Petronaci was professional and understanding to my needs. I appreciate his follow up calls, after my purchase to see if I had any concerns. I would definitily return to Toyota Universe for my next purchase. More
by michael1970
Employees Worked With
peter petronaci
December 11, 2011
Peter was friendly, he was patient and willing to answer all my questions, also he helped me with my old car, I'm so happy with my new Corolla, Thank You Peter... all my questions, also he helped me with my old car, I'm so happy with my new Corolla, Thank You Peter... More
by malena
Employees Worked With
Peter Petronaci
December 09, 2011
Words can't express how pleased I am with my experience at Toyota Universe. From the time my family and I got there until the time we left we were treated great. Peter was very friendly and our son really at Toyota Universe. From the time my family and I got there until the time we left we were treated great. Peter was very friendly and our son really liked him. He is very honest and outgoing. He took his time with us. All salesmen need to be like Peter. More
by chrisellzey57
Employees Worked With
Peter Petronaci
December 09, 2011
My credit is not to good.So i thought it would be hard to shop for a car. I heard about Toyota universe through a friend. i called and spoke with Sammy...i explained to him about my situation and he said it shop for a car. I heard about Toyota universe through a friend. i called and spoke with Sammy...i explained to him about my situation and he said it would not be a problem.I went and met with Sammy I was interested in a nice preowned car...saw a 2005 chevy malibu and wanted it immediately. The process was easy!..Sammy really helped me out with everything...especially me being nervous about my credit situation but it turned out good after all! Sammy has excellent customer service skills...i hope to come back to Toyota universe in the future and hopefully purchase a new car..hope to work with Sammy again...thank you! More
by jnunez4523
Employees Worked With
Sammy Farag
December 08, 2011
I had a recent bankruptcy, yet they worked hard to find a lender for me. I love my truck. They did give me a few options, but the first one was the best. lender for me. I love my truck. They did give me a few options, but the first one was the best. More
by kluebke
Employees Worked With
Remy B., Remy Braddock
