Toyota Universe

I had a great and smooth experience at the Toyota Universe. Diali, the sales consultant who helped my mom and me make our purchase, was honest and transparent. We told her our budget, and she was abl Universe. Diali, the sales consultant who helped my mom and me make our purchase, was honest and transparent. We told her our budget, and she was able to find us a reliable, used RAV4 with very low mileage that fit our budget. More

Leaving a second review for the experience I had with Z. Definitely would more than recommend work with him. He’s extremely knowledgeable and professional. Definitely would more than recommend work with him. He’s extremely knowledgeable and professional. More

I loved my experience at Toyota Universe everyone is just so friendly and helpful. specially Arturo he guided me through everything. so friendly and helpful. specially Arturo he guided me through everything. More

¡Excelente experiencia! Compré mi carro con Arturo y no podría estar más feliz. Me ayudó en todo el proceso, respondió todas mis preguntas con paciencia y me consiguió justo Compré mi carro con Arturo y no podría estar más feliz. Me ayudó en todo el proceso, respondió todas mis preguntas con paciencia y me consiguió justo lo que estaba buscando. Profesional, honesto y muy amable. Si estás pensando en comprar un carro, definitivamente recomiendo que lo hagas con él. ¡Gracias por todo More

I recommend everyone to come to Toyota Universe they have great people and the place is so clean too. I also recommend to see Arturo he is very friendly and patient. great people and the place is so clean too. I also recommend to see Arturo he is very friendly and patient. More

Increíble servicio de principio a fin. Arturo hizo que el proceso de comprar mi Toyota fuera rápido, claro y sin presión. Me sentí muy cómoda en todo momento, y se aseguró de que entendier Arturo hizo que el proceso de comprar mi Toyota fuera rápido, claro y sin presión. Me sentí muy cómoda en todo momento, y se aseguró de que entendiera cada detalle antes de firmar. Súper recomendable si quieres atención de calidad y transparencia total. ¡Gracias por tu ayuda! More

Armond was our salesperson and he was very patient, understanding, and helpful through the whole process. He made sure to answer all my questions and helped us find the perfect vehicle that met my fami understanding, and helpful through the whole process. He made sure to answer all my questions and helped us find the perfect vehicle that met my family needs. The entire buying experience was smooth and stress-free, thanks to his professionalism and expertise. More

Edwin made the whole experience smooth and easy. He answered every question and really took his time to help. I felt comfortable the entire visit. He answered every question and really took his time to help. I felt comfortable the entire visit. More

Would give zero stars if I could. This place is amateur hour. I spoke to Mike from customer service on the phone. Explained to him my lease trade in (negative equity and remaining This place is amateur hour. I spoke to Mike from customer service on the phone. Explained to him my lease trade in (negative equity and remaining payments), gave him all the numbers, told him I have a 1.5 hour drive out to him so he should please confirm they can wash the negative equity and remaining payments, he puts me on hold 3 times to talk to a manager and comes back and confirms it because they have July 4 incentives and dealer thresholds they need to hit so they’ll do it. So I drive out. I show up and sit with them for 2 hours waiting for the “approval” and they come back with a monthly lease payment that’s almost double what Mike quoted me on the phone. Because I have negative equity and payments. Which is exactly why I had Mike confirm it all before I started driving. They didn’t even try to come down and meet me at a reasonable number. What an embarrassment for a top rated dealership. More

Great visit overall. Edwin was super patient and explained everything clearly. He made sure I felt comfortable with every step and didn’t rush me at all. I’d recommend hi Edwin was super patient and explained everything clearly. He made sure I felt comfortable with every step and didn’t rush me at all. I’d recommend him to anyone. More