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Toyota Universe
Little Falls, NJ
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The worse service dept ever. ... nobody cares in the service department you could be standing there forever and no one even asked can I help you or what's going on. But they do kn ... nobody cares in the service department you could be standing there forever and no one even asked can I help you or what's going on. But they do know how to play on their phone stand in the corner and talk to all the girls though. Terrible I wasted an hour in this place tonight and no one even took my car it's still sad exactly where I left it where I check in. And then on top of it the assistant manager comes out and says your car is being worked on and I said no it's not my car is still sitting here nobody knows their butt from their elbow in that place. Worst experience ever in the service department I will never go back there again I never had my service I took my keys and I left awful so disgusted and disrespected I pay good money for service and I'm not putting any more of my money in Little Falls. I have so much more to write about my experience there tonight but it's a lot. Such an awful experience awful place people don't care that work there. More
Service center is a rip off. They don’t explain anything. Bait and switch with prices. Stay away from service advisor Nestor. Also, his boss is also a joke, couldn’t care less ab They don’t explain anything. Bait and switch with prices. Stay away from service advisor Nestor. Also, his boss is also a joke, couldn’t care less about me as a customer. He was too busy in the office scrolling through his phone. More
i was so worry to go any dealership to buy a car,becouse i speak Turkish only but my barber told me to come here and ask for Armond. i am so glad that i see him and he helped me to buy a new corolla i speak Turkish only but my barber told me to come here and ask for Armond. i am so glad that i see him and he helped me to buy a new corolla More