Toyota South - Service Center

I recently broke down in Berea Kentucky while on a trip I recently broke down in Berea Kentucky while on a trip home to South Carolina from Illinois. I had my Toyota sienna towed to Toyota south in Richmon I recently broke down in Berea Kentucky while on a trip home to South Carolina from Illinois. I had my Toyota sienna towed to Toyota south in Richmond the morning after it broke down. I explained the situation to the service manager and assistant service manager. I ended up having to stay in a motel for three days. However, I commend Lily, Joe, Jim and the tech that worked on my van. My wife and I were extremely stressed out being stranded 300 miles from home. Everyone I dealt with throughout the ordeal was understanding of our situation. They really did jump through hoops to get us back on the road. Thanks to the service department, we made it home safe. More

last service visit oil filter housing put on too tight can't get it off now! had tires rotated right front lug net crossed threaded had to cut off to get tire off! wrong mileage put on oil change sticker can't get it off now! had tires rotated right front lug net crossed threaded had to cut off to get tire off! wrong mileage put on oil change sticker and paper work! will never go back again! called service mgr to talk about problem was not in his office left voice mail he never called back!! More

Betty Crocker Service was outstanding. but the personal attention while you wait was STELLAR. Thanks Elaine for making my making me feel like I more than a custom Service was outstanding. but the personal attention while you wait was STELLAR. Thanks Elaine for making my making me feel like I more than a customer - felt more like family. I ll be back for more of those cookies. More

Good Experiences Have don business with this dealership for over 20 years. Purchased numerous new vehicles and they have always serviced my vehicles. Very few bad ex Have don business with this dealership for over 20 years. Purchased numerous new vehicles and they have always serviced my vehicles. Very few bad experiences and when a mistake is made they go the extra mile to make sure I am satisfied. Have always found them to be honest and reliable. More

It may have taken awhile but attributed to great service. Comfortable environment. I enjoy the snacks and drinks provided while I had to wait. The employees were very friendly. I will continue to have my vehi Comfortable environment. I enjoy the snacks and drinks provided while I had to wait. The employees were very friendly. I will continue to have my vehicle serviced here. More

Toyota South Makes Maintenance of your Vehicle Easy!! Toyota South makes maintaining your vehicle so easy. You can get an appointment that suits your schedule. Depending on your vehicle's needs, they do Toyota South makes maintaining your vehicle so easy. You can get an appointment that suits your schedule. Depending on your vehicle's needs, they do their best in completing service in a timely manner which includes quality service. The staff, especially Lillie, is very courteous and professional. They provide you with hot coffee and cookies and before you know it, you are on your way! More

Routine service I had regular service done on our 2007 Camry. Lillie Webb, the Service Writer did an excellent job checking me in. She is friendly, professional, kn I had regular service done on our 2007 Camry. Lillie Webb, the Service Writer did an excellent job checking me in. She is friendly, professional, knowledgeable, and efficient. It is always a pleasure to deal with her. In addition to oil change etc I had Toyota South refurbish the headlight lenses which had fogged over. I was amazed at the great job they did making these lenses come back to life. I appreciate the service we get here on our Toyota vehicles which were purchased there. More

Terrific customer service, as always! Whenever I have a problem with my vehicle, I feel confident Toyota South will do their best to handle the repair quickly and professionally. They alwa Whenever I have a problem with my vehicle, I feel confident Toyota South will do their best to handle the repair quickly and professionally. They always go out of their way to ensure I'm taken care of!! More

Great Service great Sales I needed my 2006 RAV4 serviced and explained that my wife had Alzheimer's so I could not wait for the car. They gave me a new Camry to drive and promp I needed my 2006 RAV4 serviced and explained that my wife had Alzheimer's so I could not wait for the car. They gave me a new Camry to drive and promptly repaired my car. During this time I talked to Zach Dunn about a new car and he offered me one at a very reasonable price. They hurried the paperwork up to accommodate us and even delivered the car to my home the same day. I give them a 10. More

The Service Department is great, the Svc Advisors are very friendly and attentive. The Service Technicians do great work. KUDO's to Toyota South. The service department is the reason I'll keep com very friendly and attentive. The Service Technicians do great work. KUDO's to Toyota South. The service department is the reason I'll keep coming back and purchasing products from Toyota South. Jeff Rainey Richmond KY More