Toyota South Atlanta
Morrow, GA
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I bought my car from Stone Mountain Toyota. After moving south I decided it'd be more convenient to get service at Toyota South rather than driving 40 minutes to Stone Mountain. My experience at Toyota Sout south I decided it'd be more convenient to get service at Toyota South rather than driving 40 minutes to Stone Mountain. My experience at Toyota South was absolutely horrible! I was met with frowns and I felt they didn't want to ”be bothered.” This notion was further solidified when my service passed through three hands (on a very slow, empty Wednesday morning) before landing in the hands of Brandon Payne. He took my complimentary service coupon and told me to wait. Fast forward a few minutes he returns to say he couldn't do my service because I was literally a few miles over the 25,010 limit for my 25,000 mile service. Are you kidding me? He said the company would force him to pay for it of he did it. I pointed out to him that I was also a few miles over during my last service (20,000 miles) and he started that was different because this was my last complimentary service coupon. Frustrated and utterly confused I requested my coupon back and drove all the way to Stone Mountain Toyota who took perfect care of me (as usually). They also thought it was ridiculous that I wasn't provided service over a few miles. I will never return to Toyota South. More
I recently purchased a used 2008 Lexus from Toyota South and I have never been to a more respectful and friendly car dealership. Daniel and Brian both helped me with my car purchase and were very friendly and I have never been to a more respectful and friendly car dealership. Daniel and Brian both helped me with my car purchase and were very friendly and helpful with any questions or concerns that I had. The customer service provided by both Daniel and Brian was nothing but outstanding, I would definitely recommend any friends or family members to shop at Toyota South and to ask for both Daniel and Brian when shopping for their next car. Thank you very much Daniel and Brian for your amazing customer service and ensuring that my car buying experience was the best yet. -Ryan C More
Mr. Campbell was a friendly and of great help. There was a misunderstanding and he did not make it an issue and had me in and out in no time. Thanks again! a misunderstanding and he did not make it an issue and had me in and out in no time. Thanks again! More
I am submitting this review to comment on the superb service that was rendered by Scott Blatchford (SC) at Toyota South on my vehicle. Scott went above and beyond with keeping me apprised of the progre service that was rendered by Scott Blatchford (SC) at Toyota South on my vehicle. Scott went above and beyond with keeping me apprised of the progress during the servicing on my vehicle. Scott was friendly, courteous, informative and professional throughout my visit. I have to say that he is definitely an asset to their operations and the quality of work and the price paid well worth it. In closing all I can say is that I feel quite comfortable in knowing that the work was well done and I will continue to have my vehicle serviced at Toyota South in the future. Kudos to Scott and Toyota South!!!! More
My service advisor Brandon was very courteous,informative and very professional. He's always that way whenever I need to have my cars serviced at Toyota South. He and service tech Issac do a great job and ar and very professional. He's always that way whenever I need to have my cars serviced at Toyota South. He and service tech Issac do a great job and are assets to the company.Great customer service qualities. Thanks, Aaron P. Smith More
This is a very good dealership. The service department This is a very good dealership. The service department reallly provides quality and timely service. I would send my family and friends to this dealer This is a very good dealership. The service department reallly provides quality and timely service. I would send my family and friends to this dealership. More
I have been dealing with Toyota South since 2003. At that time I purchased my first new Toyota Camry. I have been pleased with my Camry that I decided to purchased a new 2011 Camry. My dealings with that time I purchased my first new Toyota Camry. I have been pleased with my Camry that I decided to purchased a new 2011 Camry. My dealings with the salespersonel in both sales was very good. They worked with me until I was satisfied and made the purchase. I have always tried to deal with the same advisor. I think it is very important that a customer should get to know his advisor. However, over the years they seem to disappear and I have to get use too another one. I have used my current advisor(David Campbell) since he came to work at Toyota South. I look forward dealing with him when I need his services. He has always treated me very professionally and courteous. I hope he will continue being my advisor for years to come! More
I have taken my Camry to Morrow location since I purchased it back in 2007. The employee's have been very patient and courtesy to me. David Campbell is a Service Representative who takes care of his purchased it back in 2007. The employee's have been very patient and courtesy to me. David Campbell is a Service Representative who takes care of his customers and goes the extra mile to assure they understand the service and pricing that is being performed. I am very impressed with the Morrow location and would definitely recommend the location to my family, friends and anyone who is interested in finding a dealer to go too. Thanks David and Toyota South. More
I enjoyed my experience with Mr. Campbell. He handled my repair in a very professional way. David greated me in a very courteous way. He explained all of the information to me. David made this a stress f repair in a very professional way. David greated me in a very courteous way. He explained all of the information to me. David made this a stress free experience. I would recommend anyone to utilize David as your service advisor. More
David Campbell and entire service department has consistently provided exceptional service for me since my purchase of my vehicle five years ago. He takes his time explaining and listening to my con consistently provided exceptional service for me since my purchase of my vehicle five years ago. He takes his time explaining and listening to my concerns about 4runner service needs while providing detailed information on future service without me feeling pressured. Moreover,I feel that I am truly valued as a customer by David and other service technicians at Toyota South. My rating for Toyota South is 5 out of 5 stars. More