Toyota South Atlanta

Not a reputable dealership I saw a car I was interested in at Toyota South Morrow Ga. I was approved thru my credit union and had to find a car, which i did. Thru the process I saw a car I was interested in at Toyota South Morrow Ga. I was approved thru my credit union and had to find a car, which i did. Thru the process of the paperwork and inspections that the credit union required,the final phase was the installation of the tracking device that was also required. Toyota South agreed to have the device installed and made an appointment for the guy to come and put it in the car at 4pm at which time i would arrive with the check from the credit union to pay for the car. i spoke with the Manager Mr Rod Sanderson and he talked to the credit union rep after he received my approval letter. At 3pm i received a call from the credit uion rep wanting to know if Iwas still interested in the car. I didnt know what he was talking about. A call came in cancelling the installation of the device and they thought I no longer wanted the car. What hapen was someone came into the office after they set the appointment but before they came in to installed the device and purchased the car,they SOLD the car knowing I was coming in to buy it. I only had a couple more hours before I would have been in their dealership with check in hand. I thought they were very unprofessional and need to work on their customer friendly service. It seems as if they are more about the money the having a good customer relationship without any loss of money. More

service came for battery tim was nice and informative. my truck started making a noise before I left parking lot. the tech that brought it out heard the same came for battery tim was nice and informative. my truck started making a noise before I left parking lot. the tech that brought it out heard the same noise . More

Excellent Service Hello, Tim Miller, thanks for the excellent CUSTOMER SERVICE you provided me on my first service in my new 2014 Toyota Camry. I was very satisfied wi Hello, Tim Miller, thanks for the excellent CUSTOMER SERVICE you provided me on my first service in my new 2014 Toyota Camry. I was very satisfied with the fast service you gave me in Toyota South (Morrow). Thanks once again... More

customer service Hi Scott I really appreciate That's to help me very well I really like your customer service Thank u so much. Have wonderful day! Hi Scott I really appreciate That's to help me very well I really like your customer service Thank u so much. Have wonderful day! More

Excellent I went in for my normal maintenance, I was greeted by Tim Miller he was professional and informative. I felt confident in the information he was givin I went in for my normal maintenance, I was greeted by Tim Miller he was professional and informative. I felt confident in the information he was giving me. Mr. Miller is the example of excellent customer service. Thank you. More

Excellent service I went in for my oil change, was greeted by service consultant Scott Blatchford.He provided me with quick and professional service. I was very happy I went in for my oil change, was greeted by service consultant Scott Blatchford.He provided me with quick and professional service. I was very happy and satisfied with the overall experience at Toyota South Atlanta :) More

Rude salesperson To Whom It May Concern, I am filing a complaint against one of your salespersons— Tom Williams. I came in today in the late afternoon and requested a To Whom It May Concern, I am filing a complaint against one of your salespersons— Tom Williams. I came in today in the late afternoon and requested a test drive of 3–4 specific vehicles I was interested in leasing. Tom asked me if I was ready to purchase that day, I replied no, just researching options. We test drove a Rev4. Then I requested to see the interior of the Camry, Accord, and Prius. His reply was a deep sign and the words "you gotta be kidding me." I was not only shocked by his unwillingness to let me see the inside of the cars first hand, but was insulted by his attitude. That morning I test drove 5 vehicles at the Honda dealership next door and experienced excellent customer service from 3 salepeople there. And while their product is inferior in my opinion, I will not sign my lease with your dealership due to my experience there today. Shameful. Sincerely, Mikhail Mazor More

I am new the area, so before I made an appointment with Toyota South to have my car serviced, I did an internet review search. I have no regrets going with Toyota South. I want to give high xxxxxxand thank Toyota South to have my car serviced, I did an internet review search. I have no regrets going with Toyota South. I want to give high xxxxxxand thanks to John Mannering, his welcoming was very friendly, great conversationalist, as he showed interest in the well being of my 2008 Toyota 4Runner, as it has been overseas (Belgium) and had to sit for months during my deployment, so it was in need for some United States TLC Toyota maintenance service. He assisted me with getting my car services up to date and even gave me the military discount that I did not know they give. Normally I ask almost everywhere I go if they give military discounts, but did not ask here. As I was checking out, he mentioned that my military discount was given and thanked me for my service. John Mannering is the "go to" man in the maintenance department. Can't say thank you enough John. I will continue to see you for all my car services. Thank you and God Bless. Have a Blessed and prosperous 2014. More

The process was easy and did not consume much time. The The process was easy and did not consume much time. The car was ready and I was in and out very quickly. The dealership was very organized and I was The process was easy and did not consume much time. The car was ready and I was in and out very quickly. The dealership was very organized and I was able to speak with my salesman and manager and then go to the finance department. They had all the paperwork ready and answered any questions that I had. Overall, a very good experience. More

My salesman, Mike Ugo was extremely helpful without being overly solicitous. I don't believe I have ever had such a wonderful experience when purchasing a vehicle. I was impressed by his patience, his knowle overly solicitous. I don't believe I have ever had such a wonderful experience when purchasing a vehicle. I was impressed by his patience, his knowledge of the vehicles, his good humor and his genuine interest in helping us to find the right car. The dealership itself was not overly complicated nor did it prolong the process unnecessarily of closing the deal. This we also very much appreciated. The purchase of my car was a pleasure from beginning to end. I have never seen a salesman take such pride in customer service as Mike. I shall return to make my next purchase with Mike Ugo of Toyota South More