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Toyota South Atlanta

Morrow, GA

3.1
987 Reviews

6865 Jonesboro Rd

Morrow, GA

30260

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Showing 987 reviews

September 24, 2015

Awesome experience I had the best customer service I've ever had. Thank you Roderick Campbell he was Patient,Courteous, Calm, Very Professional, His assistance was outs More

by Alisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roderick Campbell
September 21, 2015

Amazing,wonderful, and very professional This was my first car buying experience and I was very nervous but Mike made feel very comfortable by explaining every step thoroughly. I would recom More

by Juanitaseats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike olu
September 18, 2015

Great service Mr. Ugo was excellent. He made the process very easy. I was a little weary of purchasing a new vehicle but he made me fee at ease and comfortable. More

by Dstaples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike ugo
September 17, 2015

Do not make same mistake I made folks .. If you need service for your Toyota, take it to somewhere else. To summarize my entire experience with Toyota South in one sentence: "I would ne More

by DBG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department manager
Sep 19, 2015 -

Toyota South Atlanta responded

First, let me thank you for bringing this concern to our attention. We pride ourselves on providing exceptional service and we realize this time we did not live up to that expectation and came up short. The wait time was excessive and we are reviewing our process to better serve our customers in a more timely fashion. The reason we quote 45 minutes to an hour is so that our Toyota trained technicians can take the time to not only complete the oil change service but also the tire rotation and multipoint inspection that are included in the service. The oil that was leaking was from some residue that was left on the skid plate of the vehicle, which seems to be from sloppy work from my technician. We have reviewed the process with the technicians to ensure that we return your vehicle in better condition than it was given to us. We appreciate your business and your feedback. I would like to offer you a complimentary detail to your vehicle, to show that we truly value your business and hopefully you may give us another chance to earn your business in the future. Warm regards, Rich Mahon General Manager Toyota South Atlanta

September 12, 2015

Great Service Thank for the excellent customer service .i appreciate the honesty and integrity of the staff. It was a good experience, and stress free. I will con More

by Mable316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Varner
September 10, 2015

very happy h I GOT A GREAT DEAL. ANDRE TERRY AND KANE ARE VERY NICE TO WORK WITH. GREAT CUSTOMER SERVICE. I WILL BE BACK LATER TO BUY MORE TRUCKS More

by pitts5050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANDRE TERRY AND KANE
September 06, 2015

Good srtuff Glad I had an opportunity to meet Duane Beard he is very good at what he does. My buying experience was joyful. Thank again. Toyota South Atlanta. More

by alex121@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Beard
September 06, 2015

Great customer service I was having trouble getting a vehicle at other dealerships, and Nelly Rasuleva from Toyota South helped get me in a 2016 Corolla. Thanks Nelly More

by New car girl Victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NELLY Rasuleva
September 06, 2015

Lovely Experience All I can say is, Thank you Duane Beard and Toyota South. I am enjoying my new 2015 Camry. I appreciate Duane for his honesty. I will buy from him ag More

by Happy woman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Beard
September 05, 2015

Exceptional Experience! My experience with Duane Beard was the "BEST" car buying experience I have ever had! Duane is a true master of his craft. He not only walked me throu More

by Ava Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Beard
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