Toyota Santa Monica - Service Center

Outrageously bad $195 just to give me a $1300 estimate to replace an obviously broken power antenna that Al & Ed’s will do for under $300 - highway robbery, replace an obviously broken power antenna that Al & Ed’s will do for under $300 - highway robbery, More

Fast and easy meeting with the service advisor, Tim Collins. He has helped me with the maintenance service three times in the past two years. Excellent and helpful advice about my Prius which I purcha Collins. He has helped me with the maintenance service three times in the past two years. Excellent and helpful advice about my Prius which I purchased from the same Toyota dealership. More

I have been taking my Toyota Camry 2017 to service at this dealer where I bought the car. Smooth check in, maintenance was explained clearly, updates by text and call made it easy to and the car was fin this dealer where I bought the car. Smooth check in, maintenance was explained clearly, updates by text and call made it easy to and the car was finished on time. More

Tim was nice and communicative and made everything quick and easy. Car was repaired under warranty and done in one day. Everything was great, thanks! and easy. Car was repaired under warranty and done in one day. Everything was great, thanks! More

Brandon did a great job to take care of my car The Brandon did a great job to take care of my car The maintenance service was done in the reasonable time and perfectly and very professionally. Brandon did a great job to take care of my car The maintenance service was done in the reasonable time and perfectly and very professionally. More

This went like clockwork. Michael Rodriguez was the best, I loved him, and the texting system was very convenient. Thanks for the professional, easy experience! I loved him, and the texting system was very convenient. Thanks for the professional, easy experience! More

Toyota of Santa Monica is the best dealership in Los Angeles. The sales team has enough product knowledge to allow the customer to make a decision without pressure, turnover or interference from a manag Angeles. The sales team has enough product knowledge to allow the customer to make a decision without pressure, turnover or interference from a manager, which is why they have the best sales record in Los Angeles. The service technicians are the most experienced in Los Angeles and no customer will leave without full confidence that the service job has been complete and reliable. More

Great service. Excellent experience. It didn't take all day either. Service department agent offered me a ride home. Toyota Care is a excellent product. day either. Service department agent offered me a ride home. Toyota Care is a excellent product. More

Tim is very efficient and helpful. The service department addressed my concerns and was very prompt to follow up. I came from the bay and have had 5 Toyotas. I left the lot thinking how this is the best serv addressed my concerns and was very prompt to follow up. I came from the bay and have had 5 Toyotas. I left the lot thinking how this is the best service that I’ve had, yet! Thank More

My only comment is that i am now wondering if it is reasonable to consider putting a lock or some type of protection on the cat converter for my car. I am wondering why it wasn't suggested. Is it reaso reasonable to consider putting a lock or some type of protection on the cat converter for my car. I am wondering why it wasn't suggested. Is it reasonable for older hybrids?, partial plug ins? More