Toyota Santa Monica - Service Center

Great service Scheduling an appt. for my 10k service was a breeze. I was able to get my car in on the same day I called and spent no longer than an hour while waiti Scheduling an appt. for my 10k service was a breeze. I was able to get my car in on the same day I called and spent no longer than an hour while waiting. The service rep that assisted me was Reyes. He was very courteous and patient to inform me what was going to be done, and answered the questions I had regarding my service and did not forget to schedule a follow up appt. for my next visit. More

Fast service Mark Lewis was very helpful and sensitive to the fact that I needed efficient service. I was so grateful. I will definitely book service with him aga Mark Lewis was very helpful and sensitive to the fact that I needed efficient service. I was so grateful. I will definitely book service with him again. More

Christopher Rinker Chris Rinker is the most wonderful serviceman! He took diligent care of me. I had extra things done on my car and nothing was a problem!! Chris Rinker is the most wonderful serviceman! He took diligent care of me. I had extra things done on my car and nothing was a problem!! More

Excellent, fast, attentive service Toyota Santa Monica has generally provided me very good service in the past, but my most recent visit was especially pleasant thanks to Yesvin's excel Toyota Santa Monica has generally provided me very good service in the past, but my most recent visit was especially pleasant thanks to Yesvin's excellent service. He was very accommodating and quick to inform me of any changes or updates. He also made sure I wasn't waiting too long for a shuttle ride, which was nice. More

Mark Lewis a true professional.. Mark Lewis my service rep was polite and ready to serve. What a terrific and refreshing experience. Thank you Mark for showing a woman who wasn't a Mark Lewis my service rep was polite and ready to serve. What a terrific and refreshing experience. Thank you Mark for showing a woman who wasn't a "babe" a positive and professional experience. In Santa Monica, that's a rarity. Mike Sullivan are you listening. More

Service manager Joanna was frlendly and courteous. She informed me of the farmers market so that I was able to enjoy my service visit. I had to drive from oc so it is Joanna was frlendly and courteous. She informed me of the farmers market so that I was able to enjoy my service visit. I had to drive from oc so it is a long way and I need to have fast service. I was able to get things done very quickly so thanks Joanna!?? More

Customer Excellent, helpful service always from Thomas Sovag. I was glad to see him back. He is always helpful, courteous, and happy to answer my questions. Excellent, helpful service always from Thomas Sovag. I was glad to see him back. He is always helpful, courteous, and happy to answer my questions. More

Good experience at Toyota Santa Monica In an age when trust is hard to come by, it is refreshing to deal with the people at Toyota Santa Monica. They let me know in advance about price and In an age when trust is hard to come by, it is refreshing to deal with the people at Toyota Santa Monica. They let me know in advance about price and what was entalled. And they informed about thiings that were discovered. They also gave me good advice. Although the final cost was more than the estimate, it was understandable as some parts had to be purchased, and some of the labor took a bit more time.Thanks, especially to Manager Sam Mull for his courtesy and helpfulness. More

Service performance review I found Guillermo Galicia to be very knowledgeable on what he does.He is very helpful and friendly.He seems to enjoy what he is doing and it shows on I found Guillermo Galicia to be very knowledgeable on what he does.He is very helpful and friendly.He seems to enjoy what he is doing and it shows on his performance. More

Service Sam Mull is my service advisor and he is always up front with the work to be done. I am in and out, and schedule my appointments on line to meet my s Sam Mull is my service advisor and he is always up front with the work to be done. I am in and out, and schedule my appointments on line to meet my schedule. I take care of my 2012 Prius so there are no surprises, and will buy another Prius when the Prius Prime becomes available this fall. More