Toyota Santa Monica - Service Center

Excellent Customer Service I brought my car in for a routine maintenance and to replace the worn out time belt. I was extremely impressed by Ricky's professionalism and attentio I brought my car in for a routine maintenance and to replace the worn out time belt. I was extremely impressed by Ricky's professionalism and attention to detail when I explained the reasons for my visit. He kept me up to date on the progress of the maintenance service, and made recommendations that were within my budget. Now that I work a few miles away from the Dealership, I will be bringing my car in for future services. Toyota Santa Monica is "Best In Class" and "Gets is right the first time". Many thanks. More

Great Service! I gave Toyota of Santa Monica 5 stars because of the great service, from Christopher Rinker, who greeted me promptly and told me what my options were I gave Toyota of Santa Monica 5 stars because of the great service, from Christopher Rinker, who greeted me promptly and told me what my options were (without any pressure, which was a nice change from other Service Dealers I have gone to before). He said my car would be done in 1 hour and 15 minutes and it was! I would definitely return to Toyota of Danta Monica! More

Service on my 2009 Highlander Service Advisor, Chris Rinker is very courteous and professional. I needed an oil change and was taking this vehicle on a road trip so I wanted every Service Advisor, Chris Rinker is very courteous and professional. I needed an oil change and was taking this vehicle on a road trip so I wanted everything checked. Chris Rinker reviewed what was completed, made suggestions and I received my vehicle when promised. Terrific service in comparison to other dealerships!!! I will definitely bring my vehicle back to Santa Monica Toyota. More

Best service ever ! I love this place! I'm always treated so nicely, even though I only have a Scion. Guillermo, who took care of me this past visit, was so friendl ! I love this place! I'm always treated so nicely, even though I only have a Scion. Guillermo, who took care of me this past visit, was so friendly and speedy. Service was done in full in two hours. I am always happy to find this place fully staffed and no matter who you talk with over there, the employees are terrific. Will always bring my car here. More

Toyota Prius V service appointment It was easy to get an on-line appointment and I was met immediately, a few minutes ahead of the scheduled time, by Aaron Wimberley who kept me updated It was easy to get an on-line appointment and I was met immediately, a few minutes ahead of the scheduled time, by Aaron Wimberley who kept me updated frequently throughout the time. I have to take on trust the recommendation to replace all the ducts and filters of the air conditioning system, which set me back about $500, but it's the only time it's been done in 60,000 miles so I guess that is par for the course. The whole experience was about as painless as one could expect. I certainly expect to have all my servicing performed here because they engender trust. And Aaron was very personable and a good representative of a reliable company More

Great service! And Very professional. I am very happy!!! Great service ! I will bring my other Toyota ( Prius) for service and maintenance! Joanna Morgan ( Tsymbaliuk). Was very knowledgeable, and helpful Great service ! I will bring my other Toyota ( Prius) for service and maintenance! Joanna Morgan ( Tsymbaliuk). Was very knowledgeable, and helpful. Thank You very much. More

Toyota Santa Monica provides excellent service. The drive in service is extremely convenient and the shuttle service is free. For all Toyota drivers it's highly recommen provides excellent service. The drive in service is extremely convenient and the shuttle service is free. For all Toyota drivers it's highly recommended. More

Excellent service Sam Mull was trustworthy to render my Toyota Camry a service maintenance job. I commend him for his good service to clients like me. Excellent worker. Sam Mull was trustworthy to render my Toyota Camry a service maintenance job. I commend him for his good service to clients like me. Excellent worker. More

Toyota Santa Monica service Dale Strauf did a great job on pricing, scheduling and follow through. I would use him again for my service needs. He was curtious and efficient . My Dale Strauf did a great job on pricing, scheduling and follow through. I would use him again for my service needs. He was curtious and efficient . My car was delivered a head of schedule . More

Great service! Quick and easy Guillermo was my service advisor at SM Toyota. He made my service appointment quick and painless. Estimate was upfront and final cost was exactly on Guillermo was my service advisor at SM Toyota. He made my service appointment quick and painless. Estimate was upfront and final cost was exactly on point. Thanks! More