Toyota Santa Monica - Service Center

Chris Rinker is the best!! Chris Rinker is the best! Never have I experienced such dedication and honesty from any where else! When you leave your car in Chris' hands, you can Chris Rinker is the best! Never have I experienced such dedication and honesty from any where else! When you leave your car in Chris' hands, you can be sure he will get you the best options and results! Truly amazing! Thanks Chris!!! More

Chris Rinker was very helpful in explaining the mold problem I had in my air conditioner, and especially in explaining how to avoid the problem in the future. Thanks Chris! in explaining the mold problem I had in my air conditioner, and especially in explaining how to avoid the problem in the future. Thanks Chris! More

Quick and easy I had a problem with my car and stopped in without an appointment. Erica Simons was there to help me. She got the car back quickly and let me know as I had a problem with my car and stopped in without an appointment. Erica Simons was there to help me. She got the car back quickly and let me know as soon as possible what it was. She had to order a part. When I stopped in the next day, my car was quickly taken in, the part installed and problem fixed. She made the whole process easy, quick and made me feel that I mattered and was important. I wouldn't hesitate to stop again and ask for her. More

Great experience Well coming in for service is always a great experience for me the staff is professional and they stand by there products. They are the people I go be Well coming in for service is always a great experience for me the staff is professional and they stand by there products. They are the people I go because I know and trust that they know my vehicle inside out. More

Kept me informed Thomas Soveg was an excellent service advisor - kept me informed and explained the issues involved witth the service campaign (voluntary recall). Yo Thomas Soveg was an excellent service advisor - kept me informed and explained the issues involved witth the service campaign (voluntary recall). You can go elsewhere but bottom line if you want your car handled by those who know the ins and outs of your Toyota (especially the later model hi-tech cars) - go here and see Thoams More

Dale Strauf was great; saved me money and got me in and out on a Saturday. Knowledgeable and customer-oriented—can't ask for more. Oh—and a good sense of humor! was great; saved me money and got me in and out on a Saturday. Knowledgeable and customer-oriented—can't ask for more. Oh—and a good sense of humor! More

Basic maintenance and 100, 000 mile check up My car is 11 years old, just turning over to 100000 miles, always bring it to Santa Monica Toyota for all it's maintenance. Mark Lewis is my servi My car is 11 years old, just turning over to 100000 miles, always bring it to Santa Monica Toyota for all it's maintenance. Mark Lewis is my service advisor and I know I am in good hands when i leave my car with him. He's honest and has never steered me wrong. More

Christopher Rinker in the service dept. was fantastic This is my first, and possibly only, review ever written on a website like this. I just needed to say publicly that I received the best customer servi This is my first, and possibly only, review ever written on a website like this. I just needed to say publicly that I received the best customer service I have ever had at an automobile company, from Christopher Rinker. I hate going into auto shops, service depts., etc. because usually I am treated with either indifference and contempt from less than enthusiastic staff. Christopher was honest, knowledgeable, courteous, and diligent. Give that man a promotion! More

Necessary Repairs Thanks to the thoughtful advice of Thomas Soveg, your service representative we were made aware of an issue that required immediate attention and cert Thanks to the thoughtful advice of Thomas Soveg, your service representative we were made aware of an issue that required immediate attention and certainly saved us future grief and additional repair costs not to mention the loss of use of the car at perhaps an inconvenient time and place. A very patient professional person to have in your service department that for us casts a very positive view of Toyota Santa Monica. Pauline and Dick Troy Santa Monica More

Quick, efficient service by Tom Soveg a veteran rep. Tom Soveg is a knowledge rep who is courteous and professional. I have found him to be honest in his recommendations with respect to needed service on Tom Soveg is a knowledge rep who is courteous and professional. I have found him to be honest in his recommendations with respect to needed service on my cars. I have worked with tom for over 10 years. Solid employee.recommend him highly. More