Toyota Santa Monica - Service Center

Service Department Jacob Aguirre I would like to thank Jacob Aguirre Service Advisor at Toyota Santa Monica, He went above and beyond to help me with all the questions I had and was d I would like to thank Jacob Aguirre Service Advisor at Toyota Santa Monica, He went above and beyond to help me with all the questions I had and was done with my vehicles Oil change within 30 min. He also helped me with my tire patch. Thank you so much. If you want great customer service please see JACOB AGUIRRE More

Excellent service experience Brandon provided excellent service, and was always keen to help in any way possible. Provided clear information about what procedures will be performe Brandon provided excellent service, and was always keen to help in any way possible. Provided clear information about what procedures will be performed on the car during the maintenance and service work. More

Thomas Soveg provided a smooth service experience Thomas Soveg was most helpful, patient and knowledgeable. He is an example of why we like Toyota Santa Monica service (as opposed to sales). He and Er Thomas Soveg was most helpful, patient and knowledgeable. He is an example of why we like Toyota Santa Monica service (as opposed to sales). He and Eric Guevara are exemplary employees and we feel we can trust them without hesitation. More

12 month service I took my Prius into Toyota Santa Monica for a 12 month service. I was greeted by Joseph Hernandez. He was very friendly and treated me well and my I took my Prius into Toyota Santa Monica for a 12 month service. I was greeted by Joseph Hernandez. He was very friendly and treated me well and my vehicle was ready when he said it would be. More

Praise for Eric Orellana Eric treats me every time I work with him royally. He is very knowledgeable and competent. I have an odd problem with my FOB key and we are still work Eric treats me every time I work with him royally. He is very knowledgeable and competent. I have an odd problem with my FOB key and we are still working on it, but I feel he is always on my side attempting to solve any issues I may have. I highly recommend him and his associate Tim Mullen. More

Great experience Aaron Wimberley was my service representative when I brought my 2010 Toyota Camry Hybrid in on Friday, September 21, for the 50,000-mile check. He lo Aaron Wimberley was my service representative when I brought my 2010 Toyota Camry Hybrid in on Friday, September 21, for the 50,000-mile check. He looked up my past history, all service done here at your dealership, which made everything so much more efficient in terms of what was needed. My car was ready even sooner than Aaron had anticipated. An accomplishment in itself! I would definitely trust my service and car to him again. More

Sam Mull was my service rep Sam's courtesy diligence and timeliness were the best I've ever had at your dealership. Thank you all for your courtesy. I have owned 5 Toyotas and a Sam's courtesy diligence and timeliness were the best I've ever had at your dealership. Thank you all for your courtesy. I have owned 5 Toyotas and am a happy customer./ More

Excellent Joanna Tsymbaliuk was the person who assisted us. She could not have been more gracious and helpful during our visit. I ordinarily request her service Joanna Tsymbaliuk was the person who assisted us. She could not have been more gracious and helpful during our visit. I ordinarily request her services. More

Great Service with the April Tire Special SM Toyota Needed tires for my 2013 Prius and the timing worked out just right with the April Tire Special. Brought it in on a Saturday and was met by service r Needed tires for my 2013 Prius and the timing worked out just right with the April Tire Special. Brought it in on a Saturday and was met by service rep Cesar Torres. Cesar was teriffic and I can't say enough good things about him. He had me taken care of in maybe 6 minutes and that included going to check his tire stock for the specific tires I asked for. The service only took about 2 hours and the price was friendly given the buy 3 get the fourth one for $1 special. Great service and a decent price! More

Outstanding service Erika Simons did an outstanding job in our 15000 mile service of our Toyota Mirai and it was completed well before it was promised.Great work! Erika Simons did an outstanding job in our 15000 mile service of our Toyota Mirai and it was completed well before it was promised.Great work! More