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Toyota Santa Monica - Service Center

Santa Monica, CA

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231 Reviews

231 Reviews of Toyota Santa Monica - Service Center

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August 09, 2021

Great service and fast! They know what to do with the car. Except they have to text someone to inform the car is ready! Thank you More

by Vipla2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

nice work . I appreciated the great service a the dealership. I always take my prius into this place. Thank you and have a good one. More

by MUNOZ0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

This is a great place to have your car serviced and I would recommend the dealership to anyone .... yes yes yes yes yes yes yes yes yes yes More

by BCOCKRUM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2019

Sam Mull and Joanna Tsymbaliuk great service reps! Bought my Camry here years ago and have had a great experience with the service team there. Joanna Tsymbaliuk and Sam Mull are my go to people. The More

by MGaluten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna and Sam
July 10, 2019

Another fabulous Service from Sam Mull Sam Mull is the best Service person ever. He has been taking care of my 2002 Camry and me for a long time. He is professional, friendly, caring, extre More

by eloulou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Mull, Service
Jul 16, 2019 -

Toyota Santa Monica responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

May 24, 2019

fast and easy Thank you Erica Simons for your professionalism. I was waited on right away, told her my concerns and away the car went. Erica called me with the deta More

by Rav4fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Simons
May 28, 2019 -

Toyota Santa Monica responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Erica was so positive. We look forward to seeing you again when it is time for your next service.

May 20, 2019

Prius computer failure Thanks to Erik Orellana, my service rep., a problem that could have been awful was dealt with quickly and efficiently, and I now have my 2008 Prius ru More

by Happy Prius Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Orellana
May 21, 2019 -

Toyota Santa Monica responded

Thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

May 16, 2019

Thomas Soveg Was excellent in keeping me informed and providing excellent customer service. The price was excellent and the time he suggested it would take for my More

by Nfesta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Soveg
May 21, 2019 -

Toyota Santa Monica responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

March 21, 2019

Great Service Our adviser, Joanna Tsymbaliuk, made sure we received the best and quickest service! She made sure we were given the recall service that we did not e More

by agnes,eva123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanna Tsymbaliuk
January 24, 2019

SAM HULL If you want to work with someone who is infinitely patient, kind and competent, ask for SAM HULL. I know nothing about cars but he encouraged me to a More

by Baia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Loncar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Movahedzadeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota Santa Monica responded

Thank you so much for leaving Sam this excellent review! We are happy to hear that he consistently provides you with thoroughly informative and diligent service. We are certain that he will be honored by your confidence in his efforts and that he will continue to provide you with the same quality care in the future.

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