Toyota Place

Routine Service Everything was done very quick and efficiently. They even took care of a part that I had no idea was defective in the first place. I was in and out of Everything was done very quick and efficiently. They even took care of a part that I had no idea was defective in the first place. I was in and out of there within an hour. More

Great Customer Service from Financing to Service I was warmly greeted by Tracy Tran, Jeffrey Toscas, William Haugland and Victor Nguyen. The overall experience of going from lease to buying my car I was warmly greeted by Tracy Tran, Jeffrey Toscas, William Haugland and Victor Nguyen. The overall experience of going from lease to buying my car was dealt with experience, professionalism, helpfulness, guidance while advantageous to my personal situation. Their customer service skills and knowledge are above and beyond any business that I have dealings with coat to coast. Thank you for all of your help and in making my experience positive and affordable. I will be back and recommend Toyota Place for their sales, service and employees. More

Dustin Nguyen very helpful and professional. Waiting area comfortable , clean and spacious. Cashier pleasant. The valet very respectful. My husband happy with the installation job. comfortable , clean and spacious. Cashier pleasant. The valet very respectful. My husband happy with the installation job. More

Very Satisfied Customer Overall I'm very satisfied with the service I received for my RAV4 Door Edge Guard install from appointment scheduling, call back, delivery, professio Overall I'm very satisfied with the service I received for my RAV4 Door Edge Guard install from appointment scheduling, call back, delivery, professionalism of staff - Wendy, check in man, Anthony Marquez. The Guard pieces look fantastic on my vehicle. More

I am satisfy! The service is very good! The staff explained to me about the best way to maintain engine function. It is necessary to have oil change every 5,000 mil The service is very good! The staff explained to me about the best way to maintain engine function. It is necessary to have oil change every 5,000 miles. Thanks! More

We found Karina very personable and accommodating. She gave a good deal on a new RAV4 Hybrid and were never high pressured to buy. The transaction was relatively quick and we got the exact vehicle we were gave a good deal on a new RAV4 Hybrid and were never high pressured to buy. The transaction was relatively quick and we got the exact vehicle we were looking for. I would certainly shop at the Toyota place again. More

Regular Scheduled Maintenance Fast service, however, there was no one taking care of the coffee/drink area. I was there for good amount of one and half hour. The pots were empty Fast service, however, there was no one taking care of the coffee/drink area. I was there for good amount of one and half hour. The pots were empty from the time I arrived til I left the premise. If you leave something out there for customers at least have something in there. At least some sort of instructions DIY making coffee or who to talk to get new pot of coffee.. More

Exceptional and kindness services to Helen Nguyen.Except Exceptional and kindness services to Helen Nguyen. Except sale rep (don't want to mention name) kind of forcing me to buy accessories. Overall. I'd r Exceptional and kindness services to Helen Nguyen. Except sale rep (don't want to mention name) kind of forcing me to buy accessories. Overall. I'd rated Toyota Place is good to deal with. More

BUYER BEWARE! THEY LIE & TRY TO TRICK YOU! I would highly recommend all buyers to stay away from Toyota Place. I purchased a Brand new RAV4 with 2 miles on the odometer that stopped working I would highly recommend all buyers to stay away from Toyota Place. I purchased a Brand new RAV4 with 2 miles on the odometer that stopped working 2 days after purchase. It died as my wife was driving & she was almost rear ended, leaving her stranded for 2 hours & inconveniencing us to return to the dealership to receive a Hyundai as a loaner overnight to try to diagnose the issues. When we came back, we were told that they did not know what the issue was & were promised a new vehicle replacement. Carlos Medina, the General Manager, promised a free vehicle detail for the inconvenience. The dealership owner, Sam, was there & then promised an additional $500 off of the original purchase price. We shook hands & it was witnessed in person by both Carlos Medina & the salesperson, Elci. When I came back later that evening at 9:30 to pick up the replacement RAV4, the finance manager had Elci call Carlos to confirm the $500 discount, however Carlos said that it was to be in the form of a free vehicle detail & that I was being unappreciative. I told them that they could deal with my attorney & started walking out. The closing manager apologized & decided to override Carlos Medina's decision & gave me the discount that was promised to me. Save yourself the trouble & purchase your vehicle from a dealer with more than 2.5 stars on Yelp. More

Cordial employees, great customer service. Service was completed in a timely manner and repairs/service performed to our satisfaction. As an added bonus was a clean car. completed in a timely manner and repairs/service performed to our satisfaction. As an added bonus was a clean car. More