Toyota Place

I got two new cars (2011 Sienna & 2012Camry) with Thai Nguyen. He is really nice. We made the deals over the phone. He didn't give me any problem at all. He made the sale quick and simple, no nagging Thai Nguyen. He is really nice. We made the deals over the phone. He didn't give me any problem at all. He made the sale quick and simple, no nagging for accessories. I took less than three hours from start to finished. Call him to get your best deal. More

NO PARTS FOR MY TOYOTA,WAINTING 2 Hrs.promise to give a ride,and a rent car nothing happen.$120.00 for no service.Come on we are in california you can get parts in pet boys. after se all this I dicide to l ride,and a rent car nothing happen.$120.00 for no service.Come on we are in california you can get parts in pet boys. after se all this I dicide to leve and they charme $120.00 what kind of service is this. More

We had been car shopping for 3 weeks, visiting several dealers in the area. Our visit to Oakbrook Toyota was the best out of all, the staff was so courtesy,professional. Our salesman, Manny was the best, dealers in the area. Our visit to Oakbrook Toyota was the best out of all, the staff was so courtesy,professional. Our salesman, Manny was the best, he listened to our needs,we came in with an ad for a new car and he got us exactly what was advertised,no hidden surprises! We left with a brand new Toyota Corolla just like we wanted! We highly recommnend Toyota Oakbrook & ask for Manny!!! Paul & Vicki Forieri-Downers Grove,IL More

Jose was very helpful in getting us the best deal and the right car. Toyota Place is a very friendly oriented place and that is why I always return to shop their. right car. Toyota Place is a very friendly oriented place and that is why I always return to shop their. More

i would recommend this toyota place to all my friends and family, i was satisfied of their customer service, am loving my volvo s40 t5...thank you jennie for your helped, she helped me a lot due to my BK a family, i was satisfied of their customer service, am loving my volvo s40 t5...thank you jennie for your helped, she helped me a lot due to my BK and my credit score i wasn't sure if i could get a car that day...but i couldn't believed it now i am driving my car to go work and taking my daughter to park and i can leave anytime i want. thank you again jennie keep continue what you doing to keep the customer happy, and also their finance manager pablo thank you so much for the good customer. i had amazing experienced at toyota place in garden grove. Roselle John fullerton California More

I've been shopping for a 2011 RAV4 with third row seating for the last few days without much luck. At one dealership, the salesman tried to push me to get a Highlander...which is WAY OUT OF MY BUDGET! At an for the last few days without much luck. At one dealership, the salesman tried to push me to get a Highlander...which is WAY OUT OF MY BUDGET! At another dealer they had one available but I was not a fan of the color. That salesman there tried to give me the scare tactic by stating that if I didn't buy it now... I would regret it because it's hard to find one around. Sure enough, most of the dealerships in Orange County did not carry the particular RAV4 that I had wanted. I figured instead of driving all around Southern California looking for this car, I decided to just give a handful of dealerships a call first. At 8am I called five dealerships which were not even opened yet. However, I completely understood that since it was a Sunday. Well my 6th phone call was to Toyota Place of Garden Grove. By the second ring, Michael Castillo cheerfully answered the phone. I told him exactly what I was I looking for and he assured me that he would call me back within 15 minutes. To my surprise, he called me back in 10 minutes with the good news! Michael had actually went out to the lot to check if there was a RAV4 available and sure enough one had just arrived. I immediately packed up my family and we headed out to Toyota Place. Long story short, Michael Castillo was absolutely friendly and professional. He took us to view the car and do a test drive. During the whole time, he was extremely patient while I checked every little detail of the RAV4. Not once did I feel rushed or pushed to look at other vehicles. Keep in mind, we were standing outside in over 90 degree weather and he just kept answering questions after questions. It's refreshing to have a Salesperson so knowledgeable about the vehicle and what the options were. What stood out the most was that he made my family and I feel at ease. Meaning, we didn't feel pressured at all and not once was he scoping for any personal information about us. He didn't ask what I did for a living...my ethnicity or how I plan to pay for the vehicle. In my opinion, that was very respectful. When we came in for negotiations regarding pricing, we were helped by Mr. Armando Diaz. Once again, excellent customer service. He worked on getting us a good deal which I truly appreciated. Same thing, not once was Mr. Diaz ever pushy toward us. At the end, we drove home with a brand new 2011 RAV4. Toyota Place truly has excellent customer service, beautiful facility with a kids area and overall just a stress free buying experience. I have purchased my cars in the past at South Coast Toyota and Tustin Toyota but I have never wrote any positive comments about those dealerships. I definitely recommend Toyota Place to anyone looking to purchase a car. More

i bought a car from this dealer and they over charge me 1000 dolars for an alarm, i ask them what was that charge for and they told me that was allready in the price but when i check the contract was an ex 1000 dolars for an alarm, i ask them what was that charge for and they told me that was allready in the price but when i check the contract was an extra i told them to take it off and that i want my money back but they didnt. they send me to kevin finance manager who sold me the alarm whit lies and all that he says is that the deal was made and can not do anything then he send me to ariel finance director who also lied to me and he also say that he can not do anything and he send me to sales manager luis i dont have his last name but he is a real bad person he does not treat the people with respect .all i can say is that stay alert on the contract because they try to get you in any way, and i hope they all have a brutal dead More

I was very pleased of the customer service given by Toyota Place. The only down fall was that sale reps does not have name tag of any sort..it was would be nice to see the associates name while spendin Toyota Place. The only down fall was that sale reps does not have name tag of any sort..it was would be nice to see the associates name while spending more time with each other..overall the dealership was great.. More

I had a great experience at Toyota Place. The customer service was outstanding. They were very friendly and quick. I look forward to my next oil change:) service was outstanding. They were very friendly and quick. I look forward to my next oil change:) More

I went to this dealer twice, I didn't learn a lesson 1st time. Do you know their moto? "We say yes"; well, not really. They never accept any deal, MSRP is what you'll get. Unless you look like you can affor time. Do you know their moto? "We say yes"; well, not really. They never accept any deal, MSRP is what you'll get. Unless you look like you can afford their price, they treat you like a fool. When I made an offer, the saleman went away for several minutes. Then he came back with a so-called managers-yes, apparently they have 5 managers(I called and went there twice, and everytime a different manager). Then they both lelt with some reasons (to get more info or check on price...) then came back saying no. they just wasting time; and everytime there's a different price with each personel (plus or minus couple hundred bucks). When I told them better deal from different dealer, they started bragging how those salemen lie. If you have money to spend, this is your place. I'm not, I went to a further dealer and save $3000 on a new camry 2011. More