
Toyota Place
Garden Grove, CA
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Bought a brand new 2022 Toyota Camry xse v6 and after about 70+ miles, check engine light came on, along with this loud, clicking noises from the engine. Took it to the service and was told that one of t about 70+ miles, check engine light came on, along with this loud, clicking noises from the engine. Took it to the service and was told that one of the cylinders/pistons were defective and they would need to take the whole bottom half of the engine apart and put it back together…. On a brand new car. What’s really angered me and my family was the way they handled the issue. They would just straight up start ignoring all your calls/texts if a problem arises after you sign the lease. Please save yourselves the headache and avoid this dealership like a plague. More
Hi! Yes. Everything was great. I'd actually made an appt with another Toyota dealership first - where I’d bought the car. They told me 4-5 hours for t Yes. Everything was great. I'd actually made an appt with another Toyota dealership first - where I’d bought the car. They told me 4-5 hours for the repair and they couldn't give me a loaner or take me home. I called you guys and you could get me in the next day- quoted me 2 hours for the repair & it only took your mechanics 1.5 hours to complete and you lightly washed my car. You are my new dealership. Cindy in service was great & all of your staff was very polite & professional. My only suggestion would be to add a coffee vending machine. Lol. Your website says coffee & water & there was no coffee (cashier said because of Covid). I brought my work laptop & was hoping for coffee. Other than that- great job all around. Thank you!! More
I had a very positive experience early on at Toyota Place in Garden Grove. Daryl was especially helpful in making sure my vehicle was properly inspected and serviced. I have not had this kind of treatment wi in Garden Grove. Daryl was especially helpful in making sure my vehicle was properly inspected and serviced. I have not had this kind of treatment with the dealership I purchased from in Anaheim. Even the porters outside were kind and helpful. When I pulled up, all 3 came out to greet me. I not used to this level of appreciation. Whoever is leading, is to be commended. I have now changed my “go to” location for all of my future service needs to this location. More
If you like bait and switch and the usual car sales tactics, then go here. They are shady and won’t disclose anything until you’ve already spent over an hour at the dealership tactics, then go here. They are shady and won’t disclose anything until you’ve already spent over an hour at the dealership More
Great service and awesome treatment from Mauricio, he recommended me professional opinions that I never get in other dealer, totally recommend it! recommended me professional opinions that I never get in other dealer, totally recommend it! More
SHOPPERS BEWARE. Was on the internet Sunday morning and found a Toyota Tacoma with an MSRP of 37,225, I called them to verify all the details and asked the salesman what the selling price was. He gave me t found a Toyota Tacoma with an MSRP of 37,225, I called them to verify all the details and asked the salesman what the selling price was. He gave me the MSRP, I said I want to know the selling price. He put me on hold and Luis the sales manager got on the phone and told me the MSRP. I said dude give me the selling price, he then said it was 47,225 because of dealer installed options and a 5,000 dollar mark up on the truck. WOW, never mind. he said wait what if I could make it MSRP, I replied you cant. He again said ill make it MSRP will you come down right now and buy the truck, I said yes ill be there in a couple hours. Got there and was told to see Israel, he was busy so another salesman showed me the truck and took me on a test drive. After we went inside and sat down they said they were gonna run some numbers, I told them I may trade in my 2019 Tacoma as well. But I sat and sat and sat and the salesman kept coming back saying it was coming, couple minutes couple minutes. all of a sudden another man sits down and puts the tricky four square selling tool on the table and rudely says what do you want for your truck, I said what. He replied what do you want cause will only give you 15,000 for it, these trucks dont have a great value, I laughed and said no thanks. He rudely replied well what do you want for it, I said obviously nothing near what youll pay im gonna take it to Carmax. no deal was even offered after an hour and a half so I left. Went to Carmax and was offered 34,000 for my truck. I called the sales manager Luis back and told him what happened and he said to come back so he could fix it and make the situation right. I said I was done for the day. I called Luis back Monday and said I would return Tuesday and give him one chance to make it right. I returned Tuesday with my father and was texted by Luis to ask for Ysmael. He insisted we go upstairs to verify the truck was there. Even being a Cancer Patient I said what the heck and huffed it 3 flights to the roof parking lot. After we looked at the truck another salesman came. he asked how I was doing and i said I thought I would be dealing only with Luis, so we went downstairs and we sat. Luis came and asked if he could have my key and my offer from Carmax. I went and got it, gave him my key and told him Luis you have ONE CHANCE, ONE OFFER and thats it. When he came back the deal was not MSRP but 42,225. I said no I would like my key and my Carmax paper, He said ok how about I cut off another 2,500 and I said no you had one chance and you have insulted me and now you try to take more off, I want my key and Carmax offer. After that he had the nerve to ask me if I would sell my truck to them for 34,000. I said now im pissed, two days ago you tell me 15,000 and now you insult me more. GIVE ME MY KEY AND Carmax offer. Finally he said ok and went and got my things and my father and I left. Total game players, pushers and time wasters in my opinion More
Scam. Be careful. They changed the price when I was signing paperwork for $2000. Just because they decided they want more money. I can't believe it. I waisted the whole day because I came from San Dieg signing paperwork for $2000. Just because they decided they want more money. I can't believe it. I waisted the whole day because I came from San Diego More
Warning! Scam! They advertised jeep wrangler for $34 988 when i came to buy a car from San Diego they changed the price for $2000 above the listed price. The manager said the owner of the business thinks it when i came to buy a car from San Diego they changed the price for $2000 above the listed price. The manager said the owner of the business thinks it's normal and there is nothing they can do. I waisted the whole. More