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Toyota On Western
Chicago, IL
109 Reviews
At Toyota on Western, we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our greater Chicago customers to the fullest, we have established a web site that will not only help you find the right new Toyota car including the Prius, Tundra, 4Runner, Camry, Sienna, Corolla, Highlander or Avalon near Oak Lawn on or used car in the Chicago area that you are looking for, but also help you with financing, Toyota car repair and service, Toyota auto body repair and locating the correct Toyota car parts.
At Toyota on Western, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Oak Lawn, Elmhurst and Arlington Heights at 6941 South Western Ave., Chicago, Illinois. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Toyota on Western looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
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Showing 109 reviews
December 21, 2020
Toyota on western meet all my demands and I will refer Toyota on western meet all my demands and I will refer them to many of my friends. Also I will go back when I am ready to get another vehicle. Toyota on western meet all my demands and I will refer them to many of my friends. Also I will go back when I am ready to get another vehicle. More
by akinpelumimalaolu
Employees Worked With
Otto Bradtly
December 20, 2020
Mr. Otto was very helpful with helping me find the Highlander I wanted. He is patience and hardworking. I would recommend him to anyone trying to purchase a car, new or used. Highlander I wanted. He is patience and hardworking. I would recommend him to anyone trying to purchase a car, new or used. More
by Smov1
Employees Worked With
Mr. Otto Brantley
December 20, 2020
I have to say my experience at this dealership was a pleasant experience and my sales person Otto was the best, I would totally recommend his services!!! pleasant experience and my sales person Otto was the best, I would totally recommend his services!!! More
by Anderson
Employees Worked With
Otto
November 18, 2020
Everyone that I come into contact with is always very attentive, friendly and professional. Keep up the outstanding customer service. Thank you so Toyota on Western!! attentive, friendly and professional. Keep up the outstanding customer service. Thank you so Toyota on Western!! More
by Fortineaux
Employees Worked With
Chavez
October 13, 2020
I’ve been coming to this dealership for many many years, in addition to service I have purchased my last 4 vehicles from them. I remember when Gali was in sales. I have had satisfactory experiences from eve in addition to service I have purchased my last 4 vehicles from them. I remember when Gali was in sales. I have had satisfactory experiences from everyone. I recently dealt with Keith and Armando. I will continue to be a customer here. More
by RBranch
Employees Worked With
Keith, Armando, Gali
August 04, 2020
Excellent Service I was hesitant to bring my car in during the covid pandemic. My concern was assuage when I was told that no more than 6 could occupy the waiting area I was hesitant to bring my car in during the covid pandemic. My concern was assuage when I was told that no more than 6 could occupy the waiting area so I agreed to take the offer of a lyft ride home. I was notified by phone when my car was ready and by text when the lyft driver was out front. More
by mbell0415
Employees Worked With
Nick S.
July 17, 2020
The Car Dealer Otto is a great salesman and really there to help you make a great decision on a car. I recommend him as he was laid back, but very aware of my needs for a suitable car! My wife loved his eff to help you make a great decision on a car. I recommend him as he was laid back, but very aware of my needs for a suitable car! My wife loved his effort to get a deal done within in our budget! More
by Lakerfanatic 71
Employees Worked With
Otto
June 13, 2020
Horrible place- please stay away! Keith is worse. I made an appointment and he confirmed it. I got there after driving 45mins to this dealership and they told me they have too many cars in there and can't d an appointment and he confirmed it. I got there after driving 45mins to this dealership and they told me they have too many cars in there and can't do a simple oil chnage until several days. Horrible people who didn't even care it was their fault after confirming an appointment. Stay away from them! More
by Mary A.
Employees Worked With
Keith
October 31, 2019
Service Department I've been coming to Toyota on Western for over ten years. Every time I get my car service, I'm always completely satisfied with the professionalism an I've been coming to Toyota on Western for over ten years. Every time I get my car service, I'm always completely satisfied with the professionalism and curtesy of the staff, the work they perform on my vehicle and the timeliness it takes for the to complete the service. I'm definitely a satisfied customer. Sincerely, Erika Davis More
by Erika D
Employees Worked With
Keith, Nick, Aramando and Gullie
September 27, 2019
Toyota Owner Forever The entire Service Center Team at Toyota on Western are simply the kind of people that helped me form the affirmative; I'm a Toyota Owner Forever. The The entire Service Center Team at Toyota on Western are simply the kind of people that helped me form the affirmative; I'm a Toyota Owner Forever. They are thorough, thoughtful, and honest in their assessment of my 2018 Corolla. From Gali Chavez to completion of the work, I have been completely satisfied with my visit. As a Pastor, I look for integrity in my business dealings, and always recommend my parishioners foster these type of relationships in the community whenever possible. Blessings to Toyota on Western. More
by Toyota Owner Forever
Employees Worked With
Gali Chavez
