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Toyota On Western
Chicago, IL
109 Reviews
At Toyota on Western, we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our greater Chicago customers to the fullest, we have established a web site that will not only help you find the right new Toyota car including the Prius, Tundra, 4Runner, Camry, Sienna, Corolla, Highlander or Avalon near Oak Lawn on or used car in the Chicago area that you are looking for, but also help you with financing, Toyota car repair and service, Toyota auto body repair and locating the correct Toyota car parts.
At Toyota on Western, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Oak Lawn, Elmhurst and Arlington Heights at 6941 South Western Ave., Chicago, Illinois. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Toyota on Western looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
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Showing 109 reviews
March 15, 2024
Vehicle service center customer service are very bad,un organized, employees sipping coffee and smoking inside the operating room while working on cars, 2 1/2 to 3 hours for oil change , and they dont work organized, employees sipping coffee and smoking inside the operating room while working on cars, 2 1/2 to 3 hours for oil change , and they dont work on issues you ask then to fix and diagnose, very careless of people time and satisfaction. You make an appointment and you tell them what needs to be worked on but once you go their they disregard and then then lie about the situation so you have to schedule another appointment to fix the same issue that you needed to be worked on the first time. Also requested to speak to supervisor or manager but he wont talk to me , very disappointing and disrespectful. Will never take my car to that location again. Submitted a complaint with general Toyota main office and will follow up on it. More
by Khassan2025
Employees Worked With
No name were given
September 25, 2023
Otto has sold me 3 cars. He is awesome, and keeps up with his customers. Rudy is awesome also. They all treat you like family. He is awesome, and keeps up with his customers. Rudy is awesome also. They all treat you like family. More
by Ms Ree
Employees Worked With
Otto Bandley and Rudy
July 22, 2022
Mr. OTTO WILL WORK WITH YOU TO GET THE BEST DEAL. TOYOTA DEALERSHIP IS GREAT TO GO GET YOU A CAR. LOOK FOR Mr. Brantley Otto. He's a great guy DEALERSHIP IS GREAT TO GO GET YOU A CAR. LOOK FOR Mr. Brantley Otto. He's a great guy More
by Genise Greene
Employees Worked With
Genise Greene
April 19, 2022
A priceless car? I asked for a quote on a new vehicle and got the response that they "don't hold or reserve cars for people. I would just have to come in to purchas I asked for a quote on a new vehicle and got the response that they "don't hold or reserve cars for people. I would just have to come in to purchase." I wasn't asking to hold the car, I just wanted a price quote before I drove 5 hours each way. They still refused to give me a price quote stating that price quotes are only given in the store and suggested I look elsewhere. xxx? I wasn't rude. I didn't ask for anything other than a price on a car. I guess you don't really want the business. Good luck in business with that attitude. Zero stars. Can even comment on the price, because they refused to give one. More
by deleoncour
Employees Worked With
Unknown person cell# 774-273-7353
October 18, 2021
Had bad experience with Northside Toyota.. contacted Toyota on Western same day. Worked with Ignacio and Ivonne. Venza was in transit and we picked it up on Saturday (1 week later). Great customer se Toyota on Western same day. Worked with Ignacio and Ivonne. Venza was in transit and we picked it up on Saturday (1 week later). Great customer service. Great car. More
by pz
Employees Worked With
Ignacio Godinez and Ivonne..
September 12, 2021
Yesterday was our lucky day we scored this brand new 2021 TOYOTA TACOMA & we couldn’t be happier! Thanks to our awesome dealer Tony Bedolla who did everything to help us walk out of there as happy customers! TOYOTA TACOMA & we couldn’t be happier! Thanks to our awesome dealer Tony Bedolla who did everything to help us walk out of there as happy customers! We definitely give him a two thumbs up, 5 stars! More
by Karla & Jaime
Employees Worked With
Tony Bedolla
