Toyota Of Vero Beach - Service Center

My experience at Toyota of Vero Beach Service was excellent. Carl was my service rep, he kept me informed and followed up as promised. He explained why certain repairs had to be done now and how I excellent. Carl was my service rep, he kept me informed and followed up as promised. He explained why certain repairs had to be done now and how I can wait a bit to do others on my older Camry. I really appreciate the printout of the total service visit with diagrams and pictures too. Plus, the service mechanic did a great job. More

Very professional and always give me an estimate before they do the job. Quality workmanship . Thx to Carl for getting done in a timely fashion. they do the job. Quality workmanship . Thx to Carl for getting done in a timely fashion. More

Bought the car there 10 years ago and had all service performed there since. Always very professional. Any needed repairs were explained and done expertly. Tim Zerbe is my preferred service advisor. performed there since. Always very professional. Any needed repairs were explained and done expertly. Tim Zerbe is my preferred service advisor. Thank you Toyota. More

Tim Zeerbee was my service advisor, he was very knowledgeable and told me all the information I needed to know before they started work on the vehicle. I wild recommend him highly. knowledgeable and told me all the information I needed to know before they started work on the vehicle. I wild recommend him highly. More

Always does good service in reasonable time. This time they accommodated me without an appointment due to needing a tire replacement right away. The staff is always friendly, helpful and knowledgeable. they accommodated me without an appointment due to needing a tire replacement right away. The staff is always friendly, helpful and knowledgeable. More

Customer service staff professional, helpful. Service tech.did not secure oil filter “hatch”. damaged & required replacement - next day. Could have reimbursed for oil change cost tech.did not secure oil filter “hatch”. damaged & required replacement - next day. Could have reimbursed for oil change cost More

Reliable professional service department. Work completed on time and efficiently. Recommended needed maintenance and offered with no pressure to have it done. Appreciate the staff!! on time and efficiently. Recommended needed maintenance and offered with no pressure to have it done. Appreciate the staff!! More

Came in and spoke to a service writer to set up a service appointment for the following Saturday for my 5000 miles service. Went to the dealership at the appointment time and they did not have me in their c appointment for the following Saturday for my 5000 miles service. Went to the dealership at the appointment time and they did not have me in their computer. Fortunately, the service area wasn't too busy and they had my oil changed, tires rotated and an alignement completed within 1hr and 15 minutes. More

The Service Department does not treat the customer well!!! The service department here does not treat the customer well! You would be better served by going to another Toyota dealer! I just purchased a new veh The service department here does not treat the customer well! You would be better served by going to another Toyota dealer! I just purchased a new vehicle a had running boards installed by them on 11/09/2019. Initially, I thought they did quality work, it was raining and could not see everything. After I returned home and took another look the running board cover was pinched in the frame on the drivers side. My son in law took a look and loosed it up and corrected the issue. I called on Monday 11/11/2019 to speak to Holly Horner the Service Manger and received a call back later that day. She only stated said "she wished she would have seen it" repetitively and offered no resolve. It was clear this dealer is not interested in customers being treated well or addressing the issues at hand. You would expect that the mechanics would use care in servicing the vehicles. The mechanic also left the car dirty with a white powdery substance on my dash board and floor mat, it was easy to clean, but you should receive your car back in the same condition or better. Do yourself a favor and go to another Toyota to get service. They just do not care. More

James David Hart Recommends Toyota of Vero Beach May I provide a "Service" for Toyota of Vero beach and their prospective Buyers. While I did not visit TVB, but purchased a vehicle from anoth May I provide a "Service" for Toyota of Vero beach and their prospective Buyers. While I did not visit TVB, but purchased a vehicle from another Dealership, the Staff of TVB are professionals. Any question you may have will be answered immediately. They are more than Salespersons, they Real People with Families as the rest of us. Give them an opportunity to serve you. The Real James David Hart. More