Toyota Of Vero Beach - Service Center

Bought the car there 10 years ago and had all service performed there since. Always very professional. Any needed repairs were explained and done expertly. Tim Zerbe is my preferred service advisor. performed there since. Always very professional. Any needed repairs were explained and done expertly. Tim Zerbe is my preferred service advisor. Thank you Toyota. More

Tim Zeerbee was my service advisor, he was very knowledgeable and told me all the information I needed to know before they started work on the vehicle. I wild recommend him highly. knowledgeable and told me all the information I needed to know before they started work on the vehicle. I wild recommend him highly. More

Always does good service in reasonable time. This time they accommodated me without an appointment due to needing a tire replacement right away. The staff is always friendly, helpful and knowledgeable. they accommodated me without an appointment due to needing a tire replacement right away. The staff is always friendly, helpful and knowledgeable. More

Customer service staff professional, helpful. Service tech.did not secure oil filter “hatch”. damaged & required replacement - next day. Could have reimbursed for oil change cost tech.did not secure oil filter “hatch”. damaged & required replacement - next day. Could have reimbursed for oil change cost More

Reliable professional service department. Work completed on time and efficiently. Recommended needed maintenance and offered with no pressure to have it done. Appreciate the staff!! on time and efficiently. Recommended needed maintenance and offered with no pressure to have it done. Appreciate the staff!! More

Came in and spoke to a service writer to set up a service appointment for the following Saturday for my 5000 miles service. Went to the dealership at the appointment time and they did not have me in their c appointment for the following Saturday for my 5000 miles service. Went to the dealership at the appointment time and they did not have me in their computer. Fortunately, the service area wasn't too busy and they had my oil changed, tires rotated and an alignement completed within 1hr and 15 minutes. More

The Service Department does not treat the customer well!!! The service department here does not treat the customer well! You would be better served by going to another Toyota dealer! I just purchased a new veh The service department here does not treat the customer well! You would be better served by going to another Toyota dealer! I just purchased a new vehicle a had running boards installed by them on 11/09/2019. Initially, I thought they did quality work, it was raining and could not see everything. After I returned home and took another look the running board cover was pinched in the frame on the drivers side. My son in law took a look and loosed it up and corrected the issue. I called on Monday 11/11/2019 to speak to Holly Horner the Service Manger and received a call back later that day. She only stated said "she wished she would have seen it" repetitively and offered no resolve. It was clear this dealer is not interested in customers being treated well or addressing the issues at hand. You would expect that the mechanics would use care in servicing the vehicles. The mechanic also left the car dirty with a white powdery substance on my dash board and floor mat, it was easy to clean, but you should receive your car back in the same condition or better. Do yourself a favor and go to another Toyota to get service. They just do not care. More

James David Hart Recommends Toyota of Vero Beach May I provide a "Service" for Toyota of Vero beach and their prospective Buyers. While I did not visit TVB, but purchased a vehicle from anoth May I provide a "Service" for Toyota of Vero beach and their prospective Buyers. While I did not visit TVB, but purchased a vehicle from another Dealership, the Staff of TVB are professionals. Any question you may have will be answered immediately. They are more than Salespersons, they Real People with Families as the rest of us. Give them an opportunity to serve you. The Real James David Hart. More

Above and beyond Great experience. The service department went above and beyond on a Saturday to sort out my Highlander. The dealership goes to great lengths to offer Great experience. The service department went above and beyond on a Saturday to sort out my Highlander. The dealership goes to great lengths to offer a wide variety of new and used cars. If you are in the market for a car, a visit to Toyota of Vero would serve you well. More

Feeling scammed’s pain. Went in not really looking to purchase, but after 4 1/2 hours of confusing conversations involving a salesman and finance person, we were worn down an Went in not really looking to purchase, but after 4 1/2 hours of confusing conversations involving a salesman and finance person, we were worn down and purchased a vehicle. Nothing was written down during the conversation, so we had no idea what discounts or trade in was until after we signed. Granted, it is nice and works for our needs, but the payments are way more than we wanted to pay and longer than we wanted to pay. Paperwork was messed up with the lending institution, it took almost 4 weeks to get it straightened out by calling the credit union. Name was messed up on paperwork and registration was incorrect and fixed it after we went to DMV. When we went back to try and sort it all out, was told, sorry, you signed the papers, it’s yours. We were told they would”buy” it back but at a severe financial loss to us. More