113 Reviews of Toyota Of Vero Beach - Service Center
They have the worst customer service I’ve ever seen they made a mistake with my registration I didn’t find out until the renewal time. no matter how many times I call they will not return my call or get on made a mistake with my registration I didn’t find out until the renewal time. no matter how many times I call they will not return my call or get on the phone I’ve been a Toyota owner for over 15 years and pushed my family to buy Toyota’s as well More
Terrible service. Vehicle was returned with more issues then when it was dropped off for warranty repair. Kept waiting in hot parking lot for 20 minutes after being told vehicle was ready for pick up then when it was dropped off for warranty repair. Kept waiting in hot parking lot for 20 minutes after being told vehicle was ready for pick up More
My experience at Toyota of Vero Beach Service was excellent. Carl was my service rep, he kept me informed and followed up as promised. He explained why certain repairs had to be done now and how I excellent. Carl was my service rep, he kept me informed and followed up as promised. He explained why certain repairs had to be done now and how I can wait a bit to do others on my older Camry. I really appreciate the printout of the total service visit with diagrams and pictures too. Plus, the service mechanic did a great job. More
Very professional and always give me an estimate before they do the job. Quality workmanship . Thx to Carl for getting done in a timely fashion. they do the job. Quality workmanship . Thx to Carl for getting done in a timely fashion. More
Bought the car there 10 years ago and had all service performed there since. Always very professional. Any needed repairs were explained and done expertly. Tim Zerbe is my preferred service advisor. performed there since. Always very professional. Any needed repairs were explained and done expertly. Tim Zerbe is my preferred service advisor. Thank you Toyota. More
Tim Zeerbee was my service advisor, he was very knowledgeable and told me all the information I needed to know before they started work on the vehicle. I wild recommend him highly. knowledgeable and told me all the information I needed to know before they started work on the vehicle. I wild recommend him highly. More
Always does good service in reasonable time. This time they accommodated me without an appointment due to needing a tire replacement right away. The staff is always friendly, helpful and knowledgeable. they accommodated me without an appointment due to needing a tire replacement right away. The staff is always friendly, helpful and knowledgeable. More
Customer service staff professional, helpful. Service tech.did not secure oil filter “hatch”. damaged & required replacement - next day. Could have reimbursed for oil change cost tech.did not secure oil filter “hatch”. damaged & required replacement - next day. Could have reimbursed for oil change cost More
Reliable professional service department. Work completed on time and efficiently. Recommended needed maintenance and offered with no pressure to have it done. Appreciate the staff!! on time and efficiently. Recommended needed maintenance and offered with no pressure to have it done. Appreciate the staff!! More
Came in and spoke to a service writer to set up a service appointment for the following Saturday for my 5000 miles service. Went to the dealership at the appointment time and they did not have me in their c appointment for the following Saturday for my 5000 miles service. Went to the dealership at the appointment time and they did not have me in their computer. Fortunately, the service area wasn't too busy and they had my oil changed, tires rotated and an alignement completed within 1hr and 15 minutes. More