Toyota Of Vero Beach - Service Center

Efficient, customer-focused and fair. Needed a battery—opted for the lifetime guaranteed one. They determined we already had it from a previous dealer where we lived in another state and Needed a battery—opted for the lifetime guaranteed one. They determined we already had it from a previous dealer where we lived in another state and honored it! No charge! More

Very clean and updated dealership friendly staff with great customer service and enthusiasm. Shirt wait time with a comfortable waiting area with a coffee bar and snacks great customer service and enthusiasm. Shirt wait time with a comfortable waiting area with a coffee bar and snacks More

Richard Pearlman - takes good care of me. I am 81 and Toyota Vero Beach, Florida best dealership I have ever had the privilege of dealing with. They take care of all service needs. I bought I am 81 and Toyota Vero Beach, Florida best dealership I have ever had the privilege of dealing with. They take care of all service needs. I bought my car at Ball Toyota, Charleston, Wv and you would think I bought it at Vero Beach. More

Needed a new key. It was an emergency. Called Toyota of Vero Beach and bill. The service manager talked me through what I needed to do, unfortunately, the key would no It was an emergency. Called Toyota of Vero Beach and bill. The service manager talked me through what I needed to do, unfortunately, the key would not connect with the security and I couldn’t get the car to start. I was able to get the car to start and he took me right in when I got there and they programmed a new key and I was out the door in 30 minutes maybe less. Thank you very much Vero Beach Toyota. More

Couldn’t make my appointment this week, and had to reschedule. I’m new to the area and tend to be nervous taking my car to new places, I called the service department and was greeted by the very kind, reschedule. I’m new to the area and tend to be nervous taking my car to new places, I called the service department and was greeted by the very kind, informative, and friendly Ricky. Honestly surprised at the fantastic service and assistance I received rescheduling so last minute. 10/10 service is important on the phone because it’s the first impression you get of a dealership - Ricky has me sold on Vero beach Toyota and their service department. Looking forward to my visit next week thanks to this great first impression More

After decades dealing with a local Toyota dealship that has become horrible at customer service I decided to drive a few miles further north to Toyota of Vero Beach. Thanks to the very personable Ricky in has become horrible at customer service I decided to drive a few miles further north to Toyota of Vero Beach. Thanks to the very personable Ricky in service scheduling, who allowed me to vent my frustration about the former dealership, I was able to get in for maintence within an hour after speaking with him. Robert, the service advisor, is professional and courteous. The orginal dealer was usually a 2-3 hour wait for simple maintence. And as I would wait the salesmen would be like vultures on a carcass, pressuring me for a trade in on my 3 year old, 10k mile Tacoma. Not here. I sat in a very comfortable waiting room, unlike the bus stop waiting room I was used too, with zero pressure from anyone. The best part, a 45 minute wait and I was out the door! Thanks for a great first experience. I intend to not only bring my vehicle here, I will be bringing my wife's 2023 4Runner as well. I just hope they continue this kind of exceptional customer service. Thanks again! More

Very clean exceptionally friendly staff went in for a service on Friday on my 2020 Tacoma and was approached was approached by WillamCello to see if I had any interest on trading told him if I did any t service on Friday on my 2020 Tacoma and was approached was approached by WillamCello to see if I had any interest on trading told him if I did any thing it would be at a later time he told me that he could make it happen. Went home after three hr service.Went home looked on line saw a 2022 rave 4 called William back he said come back in and we’ll make it happen.Arrived Back at Dealership around three pm he introduced me to Paul Willis due to the fact that he had a doctors appointment.Paul Willis took over and did an excellent job to get us in to the rave 4 he was very professional courteous.we then were brought to John in finance he did an outstanding job. Employees like them are a great Asset to the organization the company is got a great future with employees like them. THANKS. Robert and. Joyce Dionne More

Excellent customer service by Jennifer. Serviced completed in a timely fashion. Thank you will continue to have my car serviced there. Thank you Serviced completed in a timely fashion. Thank you will continue to have my car serviced there. Thank you More

Appointment Settings - 6/21/23, I called and almost immediately spoke with Ricky Perlman who was so helpful in evaluating my service plan, and getting my appointment scheduled. He very thorough in his immediately spoke with Ricky Perlman who was so helpful in evaluating my service plan, and getting my appointment scheduled. He very thorough in his questioning, and took the time to listen to all of my feedback, making me feel heard. Thanks Ricky!! More