Toyota Of Vero Beach - Service Center

Dealership is clean service is reliable. Everybody was helpful.! Only problem is not enough inventory to look at Everybody was helpful.! Only problem is not enough inventory to look at More

Jennifer was the best. There was a complication with the Lyft driver, but Jennifer solved it quickly, efficiently and most personably. There was a complication with the Lyft driver, but Jennifer solved it quickly, efficiently and most personably. More

Very pleased with my new vehicle. Jessica Sparks was a knowledgeable and focused salesperson. Ask for her if you need sales assistance. Jessica Sparks was a knowledgeable and focused salesperson. Ask for her if you need sales assistance. More

I take my hat off to Hugo Torres the Service and Parts Director for going far and beyond the call of duty In making sure I was completely satisfied with my service and a complete thorough Detail lnside an Director for going far and beyond the call of duty In making sure I was completely satisfied with my service and a complete thorough Detail lnside and out including the restoration to my front headlights. I did not recognize my car as it looked "BRAND NEW" as if it just came off the showroom floor! I feel so terably blessed and grateful to be in good hands for my much continued services as a customer with Toyota of Vero Beach. Last but not least, I would like to express how the rest of the staff in the Service Advisor department also aim to please the customers with their services that's needed. Let's not forget the staff in the showroom with their fine respectful manners. Wishing Toyota a job very well done in picking the cream of crock working as a "team" - It was so much appreciated. Thank you kindly. Respectfully yours, Angela More

Efficient, customer-focused and fair. Needed a battery—opted for the lifetime guaranteed one. They determined we already had it from a previous dealer where we lived in another state and Needed a battery—opted for the lifetime guaranteed one. They determined we already had it from a previous dealer where we lived in another state and honored it! No charge! More

Very clean and updated dealership friendly staff with great customer service and enthusiasm. Shirt wait time with a comfortable waiting area with a coffee bar and snacks great customer service and enthusiasm. Shirt wait time with a comfortable waiting area with a coffee bar and snacks More

Richard Pearlman - takes good care of me. I am 81 and Toyota Vero Beach, Florida best dealership I have ever had the privilege of dealing with. They take care of all service needs. I bought I am 81 and Toyota Vero Beach, Florida best dealership I have ever had the privilege of dealing with. They take care of all service needs. I bought my car at Ball Toyota, Charleston, Wv and you would think I bought it at Vero Beach. More

Needed a new key. It was an emergency. Called Toyota of Vero Beach and bill. The service manager talked me through what I needed to do, unfortunately, the key would no It was an emergency. Called Toyota of Vero Beach and bill. The service manager talked me through what I needed to do, unfortunately, the key would not connect with the security and I couldn’t get the car to start. I was able to get the car to start and he took me right in when I got there and they programmed a new key and I was out the door in 30 minutes maybe less. Thank you very much Vero Beach Toyota. More

Couldn’t make my appointment this week, and had to reschedule. I’m new to the area and tend to be nervous taking my car to new places, I called the service department and was greeted by the very kind, reschedule. I’m new to the area and tend to be nervous taking my car to new places, I called the service department and was greeted by the very kind, informative, and friendly Ricky. Honestly surprised at the fantastic service and assistance I received rescheduling so last minute. 10/10 service is important on the phone because it’s the first impression you get of a dealership - Ricky has me sold on Vero beach Toyota and their service department. Looking forward to my visit next week thanks to this great first impression More

After decades dealing with a local Toyota dealship that has become horrible at customer service I decided to drive a few miles further north to Toyota of Vero Beach. Thanks to the very personable Ricky in has become horrible at customer service I decided to drive a few miles further north to Toyota of Vero Beach. Thanks to the very personable Ricky in service scheduling, who allowed me to vent my frustration about the former dealership, I was able to get in for maintence within an hour after speaking with him. Robert, the service advisor, is professional and courteous. The orginal dealer was usually a 2-3 hour wait for simple maintence. And as I would wait the salesmen would be like vultures on a carcass, pressuring me for a trade in on my 3 year old, 10k mile Tacoma. Not here. I sat in a very comfortable waiting room, unlike the bus stop waiting room I was used too, with zero pressure from anyone. The best part, a 45 minute wait and I was out the door! Thanks for a great first experience. I intend to not only bring my vehicle here, I will be bringing my wife's 2023 4Runner as well. I just hope they continue this kind of exceptional customer service. Thanks again! More