Toyota Of Vero Beach - Service Center

Reliable professional service department. Work completed on time and efficiently. Recommended needed maintenance and offered with no pressure to have it done. Appreciate the staff!! on time and efficiently. Recommended needed maintenance and offered with no pressure to have it done. Appreciate the staff!! More

Came in and spoke to a service writer to set up a service appointment for the following Saturday for my 5000 miles service. Went to the dealership at the appointment time and they did not have me in their c appointment for the following Saturday for my 5000 miles service. Went to the dealership at the appointment time and they did not have me in their computer. Fortunately, the service area wasn't too busy and they had my oil changed, tires rotated and an alignement completed within 1hr and 15 minutes. More

The Service Department does not treat the customer well!!! The service department here does not treat the customer well! You would be better served by going to another Toyota dealer! I just purchased a new veh The service department here does not treat the customer well! You would be better served by going to another Toyota dealer! I just purchased a new vehicle a had running boards installed by them on 11/09/2019. Initially, I thought they did quality work, it was raining and could not see everything. After I returned home and took another look the running board cover was pinched in the frame on the drivers side. My son in law took a look and loosed it up and corrected the issue. I called on Monday 11/11/2019 to speak to Holly Horner the Service Manger and received a call back later that day. She only stated said "she wished she would have seen it" repetitively and offered no resolve. It was clear this dealer is not interested in customers being treated well or addressing the issues at hand. You would expect that the mechanics would use care in servicing the vehicles. The mechanic also left the car dirty with a white powdery substance on my dash board and floor mat, it was easy to clean, but you should receive your car back in the same condition or better. Do yourself a favor and go to another Toyota to get service. They just do not care. More

James David Hart Recommends Toyota of Vero Beach May I provide a "Service" for Toyota of Vero beach and their prospective Buyers. While I did not visit TVB, but purchased a vehicle from anoth May I provide a "Service" for Toyota of Vero beach and their prospective Buyers. While I did not visit TVB, but purchased a vehicle from another Dealership, the Staff of TVB are professionals. Any question you may have will be answered immediately. They are more than Salespersons, they Real People with Families as the rest of us. Give them an opportunity to serve you. The Real James David Hart. More

Above and beyond Great experience. The service department went above and beyond on a Saturday to sort out my Highlander. The dealership goes to great lengths to offer Great experience. The service department went above and beyond on a Saturday to sort out my Highlander. The dealership goes to great lengths to offer a wide variety of new and used cars. If you are in the market for a car, a visit to Toyota of Vero would serve you well. More

Feeling scammed’s pain. Went in not really looking to purchase, but after 4 1/2 hours of confusing conversations involving a salesman and finance person, we were worn down an Went in not really looking to purchase, but after 4 1/2 hours of confusing conversations involving a salesman and finance person, we were worn down and purchased a vehicle. Nothing was written down during the conversation, so we had no idea what discounts or trade in was until after we signed. Granted, it is nice and works for our needs, but the payments are way more than we wanted to pay and longer than we wanted to pay. Paperwork was messed up with the lending institution, it took almost 4 weeks to get it straightened out by calling the credit union. Name was messed up on paperwork and registration was incorrect and fixed it after we went to DMV. When we went back to try and sort it all out, was told, sorry, you signed the papers, it’s yours. We were told they would”buy” it back but at a severe financial loss to us. More

Their service stinks I bought my truck from Toyota of Vero Beach and have had it serviced there. The experience used to be as good as other Toyota dealers I used over many I bought my truck from Toyota of Vero Beach and have had it serviced there. The experience used to be as good as other Toyota dealers I used over many years in several states. No more. The massively expanded sales lot sits in front of a small, old service garage that has not grown for as long as I've been a customer. The larger load means unacceptably long service waits. Do I really need to wait hours for an oil change? Today i brought my truck in for a scheduled appointment. I added if it would be done in an hour. I was told yes. I came back to the service desk in an hour. The truck was still sitting outside untouched. Seriously? I'm done. More

Tim in service I have an older Prius and with Tims experience and professionalism it is in such great condition I am able to safely drive it up north. Tim took the t I have an older Prius and with Tims experience and professionalism it is in such great condition I am able to safely drive it up north. Tim took the time to listen to all of my many questions and concerns and answered them all. I highly recommend Vero Toyota and ask for Tim in the service department! More

Chrometech Wheels pitting, customer service Purchased 2015 Highlander little better than two years ago. Complained about pitting wheels at 2,000 miles. Complained each visit as car wash cannot Purchased 2015 Highlander little better than two years ago. Complained about pitting wheels at 2,000 miles. Complained each visit as car wash cannot clean. Told it is my environment yet I live within walking distance to Vero Beach Toyota. My warranty means nothing and I foolishly purshased an extended warranty. At 80 years old, made the worse decision purchasing and trying to support a local vendor. Cost of new wheels for this car which has 6,000 miles is $3,000 I was told. Thought Bob Quaile was a reputable person but my experience has proved me wrong. More

Where are all these 5 star ratings coming from? Dealt with this branch enough to know its what one usually expects from a car salesman. Dealt with the service department 5 different occasions and th Dealt with this branch enough to know its what one usually expects from a car salesman. Dealt with the service department 5 different occasions and the only thing these "professionals" have done is cost me money and not fixed my issues. Always excuses and never once a real fix. Take the extra time and go to the Melbourne toyota. On one occasion i had to bring my car back because they forgot to reattach my airbag, once they charhed me to "shave" my tires only to find out later one of them just wasnt balanced, twice my truck was there for a cold start knocking sound and was assured the problem was solved and it wasnt, had a guy at tire kingdom fix it instead, and just today told me my car was "good to go" after dropping it of for rough running issues and as soon as i pulled off of the lot onto the road had to immediately turn around as the problem was still there. All of this has cost me money and time. So again I ask, where are these 5 star ratings coming from? More