Toyota Of Vero Beach - Service Center

I went in for a tire change, the tire was in stock. I arrived at 10:20 AM for a 10:30 appt. I explained what I needed done and I verified the tire is in stock! When I got go the service desk the sane I arrived at 10:20 AM for a 10:30 appt. I explained what I needed done and I verified the tire is in stock! When I got go the service desk the sane person ask what I needed done. I explained for a second time what I. Made the appt. for. I signed two forms and was told to sit down in the lounge. I went to the restroom and while there the service writer called my wife @ home abd wanted to know I wanted go do. My wife told her that I was sitting in the waiting room. The service writer came to me and ask if I still wanted to do the tire. I checked my watch, 11:20 and I said “yes, you mean it isn’t already done?” She said it would be done right away! By this time I am totally frustrated and couldn’t believe the single task I came in for wasn’t done! I was shown the multipoint check list and declined to do anything else except for a tire rotation. I had set up an a lunch appointment so I made arrangements to meet later. At check out I was informed that I was not being charged for the tire.rotation! I have been a customer of Vero Toyota since 2016. This was the worst service experience I have ever had. We now live in Brevard County so I will weigh the decision if I will make the drive to Vero again. A customer should not have to repeat their service request multiple times More

The staff here was very attentive product knowledge. The service was very friendly very happy and it took the time with me so I was very happy. I came here. I gave them a 9 1/2 star because there’s alwa The service was very friendly very happy and it took the time with me so I was very happy. I came here. I gave them a 9 1/2 star because there’s always room for improvement in our service to the public. More

Just had my 2024 RAV4 serviced at 5000 miles. Thirty minutes in and out. I double checked and the tires were rotated, and my fluids were topped back off properly. Thirty minutes in and out. I double checked and the tires were rotated, and my fluids were topped back off properly. More

24 Corolla and having major issues at 1000 miles… service associates were great and everyone along the way. Was put in a rental without cost. But no one seems to know what’s wrong with the car. associates were great and everyone along the way. Was put in a rental without cost. But no one seems to know what’s wrong with the car. More

The service writer was very efficient very professional, took care of all my needs and answered all my questions to my satisfaction took care of all my needs and answered all my questions to my satisfaction More

The technicians seem to be qualified and experienced. The service writer kept me updated. Overall I give it a B+ The service writer kept me updated. Overall I give it a B+ More

Great personal and customer approach, detail service; good comunicación. I will recommend Toyota of Vero to any one without hesitation good comunicación. I will recommend Toyota of Vero to any one without hesitation More

Had my recommended oil change performed was going to have the fuel injection clean-out was quoted a price of $129 over the phone ( not including a $25 coupon) but given a different price when I arrived. $25 the fuel injection clean-out was quoted a price of $129 over the phone ( not including a $25 coupon) but given a different price when I arrived. $255 😳. Needless to say that work wasnt performed. The Oil cap was so over tighten, that I needed lock grips to loosen it. They tried to sell me cabin filter service $70 change without even checking it. It cost me $20 to do it myself They also recommended rear brake work, brake fluid flush. All for a car with 45,000 miles All and all left unimpressed and hesitant to return for future service. More