Toyota Of Vero Beach

Emergency Service December 30th my very reliable Prius had an issue. I called Toyota of Vero Beach service about the warning lights that appeared and was reassured by t December 30th my very reliable Prius had an issue. I called Toyota of Vero Beach service about the warning lights that appeared and was reassured by the phone follow-up provided Kathy in the service department as I drove my car in for "emergency" service. Even though it was the day before a holiday weekend, and I did not have an appointment, I was made comfortable and kept informed. The car had to remain for service and parts, but I was provided a loaner to go home with. I was fully informed about the repairs and anticipated completion, by the service manager Carl. Completion was right on schedule and the car is running better than ever. Thank you for the outstanding customer service and repair. More

Great Deal Matt Zalarian was very easy to deal with got us the price we were looking for and answered all our questions with ease!! Very friendly atmosphere!! As Matt Zalarian was very easy to deal with got us the price we were looking for and answered all our questions with ease!! Very friendly atmosphere!! Ask for Matt he has been there 13 years!! More

Incredible customer service I live in Orlando and I was frustrated with the typical car dealer negotiations in Central Florida after multiple failed attempts. My brother and par I live in Orlando and I was frustrated with the typical car dealer negotiations in Central Florida after multiple failed attempts. My brother and parents had a great experience with a Salesman named Jason Nightingale so I called him to give him a chance to earn my business. Wow, what an experience, Jason was exceptional as he is the example of what customer satisfaction is and should be. I drove over two hours to purchase a car was well worth it, complete transparency throughout the whole process and the price he promised over the phone was the exact price I received when I arrived to buy the car. I was truly impressed and coincidentally my parents bought two more cars from him this month making it three cars this month alone from our family. More

so far, so good Moses Cantu, sales, is very nice and helpful to customer. I think he gave me a fair price and he has been patient as I come up with questions about t Moses Cantu, sales, is very nice and helpful to customer. I think he gave me a fair price and he has been patient as I come up with questions about the technology. It's too early to fully evaluate dealership. Buying the car alone, I knew that my problem would be with finance department; I felt pressured and I should have asked more questions and stood my ground . when I was uncomfortable. It was my fault for being hasty to get the car and not having financing (at much lower rate) prearranged. In the end, I can salvage this and I really do like the car. And as long as Moses is available for my hybrid newbie questions, I am happy. More

Amazing I talked to my salesman, Moses Cantu, on the phone and made the deal on the phone before We went in. He was so helpful. I talked to my salesman, Moses Cantu, on the phone and made the deal on the phone before We went in. He was so helpful. More

KEEP ON DRIVING!!!! DO NOT STOP AT THIS DEALER FOR SERVICE THE OBSOLETE WORST DEALERSHIP I HAVE EVER DEALT WITH FROM TOP TO BOTTOM. Let me tell you the experience. On 12-3-15 got a nail in my tire. My tires ar THE OBSOLETE WORST DEALERSHIP I HAVE EVER DEALT WITH FROM TOP TO BOTTOM. Let me tell you the experience. On 12-3-15 got a nail in my tire. My tires are from Toyota and was told that I can go to any dealer and for FREE have a patch placed and that's it. Thought It would be pretty easy. I usually go to BEV SMITH TOYOTA IN FORT PIERCE BECAUSE THEY HAVE GREAT SERVICE AND CUSTOMER SATISFACTION(USED THEM LAST 2 YEARS), but could not ride on a flat tire and went to Toyota of Vero Beach. So I go in to service center and was told to wait. When I was finally met to explain the problem, I was told that they do not have time to call Toyota and find out all the information needed to help me. I said excuse me, do you need me to call BEV SMITH TOYOTA TO DO THE WORK FOR YOU. There answer was YES!!!. I said let me speak to your manager and the guy helping me said that he was the manager. So I ended up speaking to the manager of the store. I explained the situation to him and let him know that YOUR DEALERSHIP IS HORRIBLE, CUSTOMER SERVICE IS PATHETIC, I WILL DRIVE THE EXTRA 30 MIN TO BEV SMITH TOYOTA FORT PIERCE FOR SERVICE AND WILL NEVER EVER USE YOUR DEALERSHIP FOR SERVICE. I SAID TO THE GUY WHY DON'T YOU JUST CLOSE AND LET SOMEONE ELSE TAKE THE SPOT YOUR ON. I USUALLY NEVER WRITE A COMMENT, BUT I FEEL THAT AS A TOYOTA OWNER I NEED TO LET EVERYONE THAT HAS A TOYOTA TO NEVER EVER USE THIS DEALERSHIP. THEY ARE THE WORST OF THE WORST More

Great!! Would go back! Moses Canu was our sales person and very professional . Gave us a great deal for our new sienna mini van and as a growing family, we are very happy. W Moses Canu was our sales person and very professional . Gave us a great deal for our new sienna mini van and as a growing family, we are very happy. We would recommend him. More

There really are guardian angels These fine folks made my wife's dream come true, which is something our local dealer could not accomplish. I cannot say enough about how the staff at These fine folks made my wife's dream come true, which is something our local dealer could not accomplish. I cannot say enough about how the staff at Vero Beach Toyota attacked our issue and turned it into a blessing for us. My wife is ecstatic with her new IQ and you have made customers for life. Thanks to everyone involved for making this work More

Five star service First time in to this dealership and I was very pleased with the service I received. Everyone was friendly and helpful. I will return in the future an First time in to this dealership and I was very pleased with the service I received. Everyone was friendly and helpful. I will return in the future and recommend them to others. More

Best in town!!!!!!!! This place always gets me in and out with no problems. I am confident with all the repairs I get done. Share review Edit review This place always gets me in and out with no problems. I am confident with all the repairs I get done. Share review Edit review More