Toyota Of Vero Beach

Wonderful Salesman Eddie Riviera has been wonderful with supplying lots of information to many, many questions! I'm in Augusta, GA and have been looking for a specific Eddie Riviera has been wonderful with supplying lots of information to many, many questions! I'm in Augusta, GA and have been looking for a specific VW Beetle (which this Toyota dealership had). Being out of state and trying to buy a car can be a terrifying experience. He has really done everything to ensure I know everything about this car to make it worth while to travel so far for a car! He sent paperwork and even set it up for me to talk with the mechanic! Good experience. More

Wonderful experience! We had an excellent experience in leasing our new 2018 White Corolla vehicle. We especially appreciated Eddie Rivera's expertise and wonderful humor We had an excellent experience in leasing our new 2018 White Corolla vehicle. We especially appreciated Eddie Rivera's expertise and wonderful humor making our purchase a great one!~ Dan Quinone was also so helpful in setting up our cell phone in the new car...a new experience for us...plus explaining so much more about the workings of the car. Then Steve Ekin was very informative and helpful in the financial end. Our son did a lot of the ground work prior to our going to Toyota with William Yulfo and our son was very thankful for all his help. A big "THANK YOU" to each one of them! More

Used to be a great dealership - but not anymore. My wife and I have been taking her 2006 Scion xB to this dealership since 2007 for everything: maintenance, repairs, and even standard oil changes. Ov My wife and I have been taking her 2006 Scion xB to this dealership since 2007 for everything: maintenance, repairs, and even standard oil changes. Over the past couple of years we have noticed a decline in the attention to detail that justified paying the premium for “Toyota Certified” service. Repair recommendations were made without checking a the vehicle history to see what work was done within the past year, etc. This came to a head in August when the vehicle was brought in for a battery light coming on when the car started, and then disappearing after a couple of miles. When checked by the dealership’s service center, they deemed nothing wrong and sent it home with the light still turning on. Within a month, other systems started to fail confirming my “non-mechanic guess” that the alternator had gone bad. We were disillusioned with the service level at this point, BUT we still had Toyota complete the repair out of consistency. Within 24 hours, the new alternator they installed failed and her car died again. I had her car towed to the dealership and we were told it was a “faulty part” and they ordered ANOTHER alternator. When I asked to speak to management about the ordeal, the only person who was available was the Sales Manager. I explained that he probably wasn’t the person we needed to speak to, but he said “well, tell me anyway”. Upon conveying the issues, he was rude and claimed my wife was “already given a $250 discount” (which she was not) on the repair. We both left the dealership disheartened and disappointed. Afterwards, we contacted Toyota Customer Service and - after SIX WEEKS of conversation - we never heard from ANYONE from the dealership’s management. Not a soul could be bothered to follow up after almost ten years of loyalty to their business. Toyota of America has since taken actions to make amends and restore our faith in the brand itself, but any Toyota specific repairs will be done by a dealership outside of Vero Beach, Florida. If you plan on having your Toyota (or any vehicle) repaired, go anywhere that is not this dealership. More

Excellently This was our third lease agreement. Jason Nightingale has been our sales rep. each time. He is great to work with. Listens to the details you do an This was our third lease agreement. Jason Nightingale has been our sales rep. each time. He is great to work with. Listens to the details you do and do not want and has come up with the right vehicle for us every time. More

Leasing Made Easy! Ron, the salesman, was pleasant and put us at ease right away as we explored the possibility of leasing a sedan as compared to buying one. He was pat Ron, the salesman, was pleasant and put us at ease right away as we explored the possibility of leasing a sedan as compared to buying one. He was patient as he answered our questions and, after inspecting our trade-in, offered us top dollar for it in either case. When we told him we were not ready to move forward, he pleasantly honored our stance and invited us to come back when we were ready. No high pressure. We returned the very next day with the VIN number of an online 2018 car "special" shown on their website, fully expecting that it would be "gone" as in most "bait and switch" situations. Surprise! That car was on the lot! After we drove it, we immediately decided to lease it. That's when Steve, the Finance Manager, took over. He honored the special internet price, gave us top dollar on our trade-in, and we moved forward to close the deal. Steve expertly generated all the necessary paperwork, we signed them. Before we drove our new car off the lot, Bill sat in it with us and reviewed all the settings and controls, and he invited us to return at any time if we had any questions about opearting all the new "bells and whistles." As my husband and I drove home, we agreed that, of the 6 Toyota purchases we had made in past years, this buying experience had been the best. Thanks, Toyota of Vero Beach, and thanks, Ron, Steve, and Bill for your first class service. More

Love my new 2018 Camry xse Alvin was awesome! Very personable and made my car buying experience painless!! I've dealt with Vero Beach Toyota for over 20 years and Alvin was the Alvin was awesome! Very personable and made my car buying experience painless!! I've dealt with Vero Beach Toyota for over 20 years and Alvin was the best. More

new Tacoma review I had an excellent experience with everybody at Vero Beach Toyota! Very upfront and honest with me from day one ! They found in located the truck I I had an excellent experience with everybody at Vero Beach Toyota! Very upfront and honest with me from day one ! They found in located the truck I needed and wanted and called me back and send me an email it was perfect! I’m definitely going to tell my friends about Vero beach Toyota ! JASON was the best keep up the good work! More

Yes I would recommend toyota This is the second new car we have bought thru vero beach toyota and we always go to Ben Thomas. The rest of the staff are always helpful, with any q This is the second new car we have bought thru vero beach toyota and we always go to Ben Thomas. The rest of the staff are always helpful, with any questions we have. More

Would deffinately reccomend! Coltan, as well as those in the finance department made the process effortlessly smooth and I walked out feeling as though I got a great price!!! Coltan, as well as those in the finance department made the process effortlessly smooth and I walked out feeling as though I got a great price!!! More

Professional and helpful! I would recommend Toyota of Vero to anyone looking for a friendly, professional dealership. They were very attentive and easy to work with AND I got I would recommend Toyota of Vero to anyone looking for a friendly, professional dealership. They were very attentive and easy to work with AND I got a great deal. More