Toyota Of Vero Beach

Very pleased with my new vehicle. Jessica Sparks was a knowledgeable and focused salesperson. Ask for her if you need sales assistance. Jessica Sparks was a knowledgeable and focused salesperson. Ask for her if you need sales assistance. More

Needed a new car and my salesman David Siegel was fantastic! He stuck with me through the entire process and made sure I got the car and the deal I wanted. fantastic! He stuck with me through the entire process and made sure I got the car and the deal I wanted. More

I take my hat off to Hugo Torres the Service and Parts Director for going far and beyond the call of duty In making sure I was completely satisfied with my service and a complete thorough Detail lnside an Director for going far and beyond the call of duty In making sure I was completely satisfied with my service and a complete thorough Detail lnside and out including the restoration to my front headlights. I did not recognize my car as it looked "BRAND NEW" as if it just came off the showroom floor! I feel so terably blessed and grateful to be in good hands for my much continued services as a customer with Toyota of Vero Beach. Last but not least, I would like to express how the rest of the staff in the Service Advisor department also aim to please the customers with their services that's needed. Let's not forget the staff in the showroom with their fine respectful manners. Wishing Toyota a job very well done in picking the cream of crock working as a "team" - It was so much appreciated. Thank you kindly. Respectfully yours, Angela More

Theresa was attentive helpful thru the entire process she wooded us thru the details well done wooded us thru the details well done More

Efficient, customer-focused and fair. Needed a battery—opted for the lifetime guaranteed one. They determined we already had it from a previous dealer where we lived in another state and Needed a battery—opted for the lifetime guaranteed one. They determined we already had it from a previous dealer where we lived in another state and honored it! No charge! More

We purchased a new Venza and the salesman, Anthony Chinaglia was extremely helpful and courteous. We never felt any pressure and gave us enough time to decide. Chinaglia was extremely helpful and courteous. We never felt any pressure and gave us enough time to decide. More

Don't fall for the false advertisement combined with a bait and switch. I saw an ad on autotrader for a 2021 BMW X3 hybrid, a rare car. Amazingly, it had under 17,000 miles and was listed at a price bait and switch. I saw an ad on autotrader for a 2021 BMW X3 hybrid, a rare car. Amazingly, it had under 17,000 miles and was listed at a price thousands of dollars below the bottom range of Kelly Blue Book. I contacted the dealership, confirmed the options and price and drove over 3 hours (6 hours round trip) to buy the car. When I arrived I learned that the car did not have all the options the salesman Paul thought it did. I think he was mistaken, not dishonest. The dishonesty arose when the sales manager explained that the true price of the car was not the advertised price with the advertised dealer fee. The dealership added a "dealers fee" of over $5,700 in addition to tax and tag charges! Notwithstanding the dealer advertised a dealers fee of $899. on its website and on autotrader. And the deal offered to me was only available if I traded in my Mercedes for an amount thousands of dollars less than another dealer had offered for it as a trade in. Then I was offered a "great deal" on a Toyota. It is clear to me that this dealer never intended to sell the BMW. It was a lure to get people into the showroom to pitch them on a Toyota...unless they could find someone foolish enough to pay a $5,700 dealers fee, contrary to their earlier representation that it would be $899. The following day I contacted the dealership requesting a copy of the final deal they offered me. I was told that the paperwork had been shredded because it contained my HIPPA information. I am how a law requiring confidential medical information would require a car dealer to destroy a written offer. My email request for the name of the sales manager I dealt with was also ignored. This is the sleaziest car dealership I have ever dealt with. The only reason I am not giving them a zero rating is that it is not available. Buyer beware. More

Very clean and updated dealership friendly staff with great customer service and enthusiasm. Shirt wait time with a comfortable waiting area with a coffee bar and snacks great customer service and enthusiasm. Shirt wait time with a comfortable waiting area with a coffee bar and snacks More

Richard Pearlman - takes good care of me. I am 81 and Toyota Vero Beach, Florida best dealership I have ever had the privilege of dealing with. They take care of all service needs. I bought I am 81 and Toyota Vero Beach, Florida best dealership I have ever had the privilege of dealing with. They take care of all service needs. I bought my car at Ball Toyota, Charleston, Wv and you would think I bought it at Vero Beach. More

Needed a new key. It was an emergency. Called Toyota of Vero Beach and bill. The service manager talked me through what I needed to do, unfortunately, the key would no It was an emergency. Called Toyota of Vero Beach and bill. The service manager talked me through what I needed to do, unfortunately, the key would not connect with the security and I couldn’t get the car to start. I was able to get the car to start and he took me right in when I got there and they programmed a new key and I was out the door in 30 minutes maybe less. Thank you very much Vero Beach Toyota. More