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Toyota Of The Desert
Cathedral City, CA
206 Reviews
You might expect a car company’s top priority to be cars, but not at Toyota of the Desert. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 206 reviews
April 15, 2023
Very rude and unprofessional service department. No one seems to care about service, just want to sit around and chat with each other or be on their phones. Would not use this dealership again. No one seems to care about service, just want to sit around and chat with each other or be on their phones. Would not use this dealership again. More
by SheRa
Employees Worked With
Fili Corona Filiberto
March 21, 2023
The employees here are only concerned about how they can profit off of you. They lack integrity and morals. They failed to disclose the warranties they added to my purchase price as optional and instead pre profit off of you. They lack integrity and morals. They failed to disclose the warranties they added to my purchase price as optional and instead presented it as though they were included with my purchase. Don’t let them pressure into stuff you don’t want. The salesman kept saying he was working for me and cared about me, yet he got me the crappiest interest rate available, even though I have a 865 credit score. There are plenty of other dealerships with employees who are willing to help you instead of profit off you. Avoid this place. More
by M Hite
Employees Worked With
David, Drew, Sandy, Steve
January 31, 2023
to fill out their cookie order forms. I’d include their names in this review however, they were not wearing name tags..,of course, not. I did tell the one man that I had photos of it and I’d include their names in this review however, they were not wearing name tags..,of course, not. I did tell the one man that I had photos of it and then I would make a complaint he replied, “go ahead.” I left the dealership service center without my appointment and car serving completed. More
by Bad day
Employees Worked With
Desk workers had no names on shirts
October 28, 2022
Ibrahim Lapaj is awesome. He's very respectful, and he values your time. Although the service crew may have taken quite some time to finish servicing my car, which is understa He's very respectful, and he values your time. Although the service crew may have taken quite some time to finish servicing my car, which is understandable in a circumstance where there are many people in line to get their cars done, but Ibrahim checked in on me, which is a good indication that I'm valued, and I'm happy to be their customer for more than 5 years now. More
by Jerard
Employees Worked With
Ibrahim Lapaj
October 19, 2022
Very professional dealership. They leave no loose ends. Ibrahim, Amber, Tim and Oscar were all most helpful. Fun to do business with them! They leave no loose ends. Ibrahim, Amber, Tim and Oscar were all most helpful. Fun to do business with them! More
by Msbrush
Employees Worked With
Already did!
September 16, 2022
The entire experience was very professional and efficient. Never been to a better dealership. Alex was an excellent salesman - He explained everything thoroughly efficient. Never been to a better dealership. Alex was an excellent salesman - He explained everything thoroughly More
by tomlaroche
Employees Worked With
Alex
September 11, 2022
Fantastic experience! This team will take care of you 100%! “Morris” is your guy. WOW! Still can’t believe I have my new RAV4 now. This team will take care of you 100%! “Morris” is your guy. WOW! Still can’t believe I have my new RAV4 now. More
by mjm0335
Employees Worked With
Morris “Mo”
