Toyota Of The Desert

Phone estimate changed upon arrival Phoned to get an estimate for mounting & balancing 4 new tires; $80.00 When we arrived, our appointment had 'disappeared' and the cost was $195.00; w Phoned to get an estimate for mounting & balancing 4 new tires; $80.00 When we arrived, our appointment had 'disappeared' and the cost was $195.00; we did not want to shop around again and said ok; they reduced it to $171.00 but still not close to cost over the phone...was told that cost was only if we purchased the tires there, yet no mention over the phone, in fact, if we had purchased the tires there, we would not have been phoning for a cost in the first place, as that would have been in place with the tire order. American Tire: $80.00 Gosch Toyota: $90.00 More

New purchase The person that helped us did do his best with what he knew, but it wasn't what we expected a sales rep should be. We had to revisit and almost didn't The person that helped us did do his best with what he knew, but it wasn't what we expected a sales rep should be. We had to revisit and almost didn't get our second key. He was friendly, but didn't know enough about the vehicle for our questions. We were there at 10:30 and told him we had an appt that we had to leave by 1:30. I guess he felt the pressure because the paperwork never got to our window, so we had to come back. They did however give us gas for the trip, and a full tank when we bought it. He didn't know how to sync up the phone with the car, since new cars do not have CD players, so he had to ask someone else to help. He also had to get someone else to help us when negotiating the price... He mentioned that HE DOES NOT GO BACK AND FORTH, so that really made us rethink buying the car there???? In the end, another guy stepped in and did the job, thank goodness. From then on, smooth sailing. More

In good hands Kacy took our purchase personally as if we were family, and Nathan acting on his behalf left us feeling assured we couldn't be in better hands. This w Kacy took our purchase personally as if we were family, and Nathan acting on his behalf left us feeling assured we couldn't be in better hands. This was by far the best and easiest experience of our car shopping lives. We have no doubts that we got the best possible deal we could, and it would not have happened without them! We are truely grateful. More

Awesome experience Thank you brando your service was great man 10 out of 10 for sure ; didn't treat me like a customer but like a close friend in a time of a changing li Thank you brando your service was great man 10 out of 10 for sure ; didn't treat me like a customer but like a close friend in a time of a changing life experience great job man More

Awesome experience!!! Drew, LuLu and Victor in Finance were all awesome with handling our transaction!!! Super job! Would recommend this dealership! Can't compare the se Drew, LuLu and Victor in Finance were all awesome with handling our transaction!!! Super job! Would recommend this dealership! Can't compare the service to the others! More

Great experience Johnny and Ramiro made everything great. Very nice and easy experience. Would recommend this dealership to my friends everyone at the dealership was v Johnny and Ramiro made everything great. Very nice and easy experience. Would recommend this dealership to my friends everyone at the dealership was very helpful and courteous during my time at the dealership. More

Great Experience! Victor, Drew, and Nicolas were all incredibly helpful in getting me into a 2017 Toyota! They listened to my needs, and did everything they could to me Victor, Drew, and Nicolas were all incredibly helpful in getting me into a 2017 Toyota! They listened to my needs, and did everything they could to meet them. They were friendly, courteous, and hospitable. They made the process quick and relatively painless! I highly recommend this dealership! More

Toyota nuevo para mi!! Gracias Victor por su paciencia y su ayuda para la compra de mi nuevo Toyota. Gracias de forma especial a Lulú por ser tan amable. Completamente s Gracias Victor por su paciencia y su ayuda para la compra de mi nuevo Toyota. Gracias de forma especial a Lulú por ser tan amable. Completamente satisfecha con el servicio. More

Was very satisfied with Victor Lopez and Rocki in the showro Low pressure and straight forward. Had a bad experience at this dealerships service center 23 years ago and swore I would never go back but my faith Low pressure and straight forward. Had a bad experience at this dealerships service center 23 years ago and swore I would never go back but my faith was restored with Rocki and Victor. They were straight forward and to the point. They also delivered the Vehicle late at night. I would recommend these 2 individuals. I am not a lover of car sales people but I like these 2. Russ Clarke More

Awesome customer service. Couldn't be happier with what i got. Great sevice and a great people. I would definitely recommend this place. Thank you Tim Gross and Mariposa. Couldn't be happier with what i got. Great sevice and a great people. I would definitely recommend this place. Thank you Tim Gross and Mariposa. More