Toyota Of Bedford

very comfortable waiting area. work was done sooner than promised. car was washed and people are very helpful and friendly. reason i bought this car was the great dealship which to me is most important. promised. car was washed and people are very helpful and friendly. reason i bought this car was the great dealship which to me is most important. More

The only reason I answered "good" instead of "great" for everything is that the upselling of services is pretty relentless. That said, I did agree to everything, but how do I know that the dirty "great" for everything is that the upselling of services is pretty relentless. That said, I did agree to everything, but how do I know that the dirty cabin air filter he showed me was really mine? I didn't really want to spend another $40, but I didn't want to breathe dirty air, either. I wish there was a way to authenticate it. I would like to be able to put my initials on the new one when it goes in. I know I sound overly skeptical, but I also need to protect my money. That said, I am almost always happy with the service and employees. One other thing: every time you wash my RAV4, you never get the rear window or door. It's nice to have a car when when I come in for service, but really--you can't direct the sprays so they clean the rear door of the SUVs? Crazy! More

Everyone was nice and tried to help me with getting the truck that I was looking for. They were able to find a truck in the area and bring it into their place before deals at the end of the month changed. truck that I was looking for. They were able to find a truck in the area and bring it into their place before deals at the end of the month changed. More

Mike Watson always greets me by name upon arrival. He has done his home work based on my on-line appointment and request for service. So, I get a quick review of the service plan and a fair quote. His has done his home work based on my on-line appointment and request for service. So, I get a quick review of the service plan and a fair quote. His forecast for the length of wait was quite accurate. One suggestion. While I appreciate the the added benefit of a car wash, it would be nice if it were delivered dried off. My car's exterior actually looked better when I arrived. It now has water spots on the paint and windows. More

I've had many Avalons. Your dealership has always been great in sales and especially service on them. Very knowledgeable and polite service people and service always takes less time than originally estim great in sales and especially service on them. Very knowledgeable and polite service people and service always takes less time than originally estimated. Toyota of Bedford is great. More

Mark was kind, fair and knowledgeable on the Rav4. The vehicle was excellent. Mark always kept me informed of the statis on the search for our desired vehicle. I would highly recommend Bedford and Toyota. vehicle was excellent. Mark always kept me informed of the statis on the search for our desired vehicle. I would highly recommend Bedford and Toyota. Steve P.S. Edmunds.com was very helpful More

Service was performed on my automatic sliding door, purchase of 4 new tires and new rear brakes, pads and rotars. Excellent follow up appointment w/ communication of quotes, work and advisement of fut purchase of 4 new tires and new rear brakes, pads and rotars. Excellent follow up appointment w/ communication of quotes, work and advisement of future work and quality of work completed on van. Toyota worked to provide the best price for the large amount of work needing to be done and provided a rental car for my convenience. I appreciated the expedited customer service to minimize my length of time waiting at dealership. Thanks. More

I emailed tuesday night the website with needing help of getting out of my Toyota 2009 Hybrid Camry Lease that i bought 4 years ago with 1 year remaining. I got married, a house and now the wife is pregnant getting out of my Toyota 2009 Hybrid Camry Lease that i bought 4 years ago with 1 year remaining. I got married, a house and now the wife is pregnant :) I wanted a bigger car for the baby while still driving a Toyota. Max called me 9:00am the next morning, got me in same day after work and 1-1/2 hours later, I left with my 2012 Toyota Scion. He (Toyota of Bedford) tood care of me without any questions. I will bring my wife here when she needs a new car and all of my friends I can atleast give a high recommendation. I can't force them what or where to buy but I can give great advice by experience getting my 2nd car (and future cars as I love Toyotas now) Thank you for being there for me when I needed it Gary Garbaczik More

The coupon I presented was not taken off the original bill. It was taken off after I asked about it. Seemed that the oil change took a little long. Otherwise, everything went well. bill. It was taken off after I asked about it. Seemed that the oil change took a little long. Otherwise, everything went well. More

I've given these responses because from the very moment of stepping through the door, I was greeted kindly, I didn't have to wait in line, Joe at the service desk was professional and answered my questions of stepping through the door, I was greeted kindly, I didn't have to wait in line, Joe at the service desk was professional and answered my questions, he even took the time to pull a tech to look at an issue with my backup camera. As all my experiences have been at this location, top notch, always a pleasure. More