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Toyota Of Bedford

Bedford, OH

Overview
Reviews
Vehicles
4.8
462 Reviews
Call Dealership (440) 359-6125

18151 Rockside Road

Bedford, OH

44146

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Showing 462 reviews

August 05, 2021

Wonderful service and Raven our salesperson is exceptional!! Plan to continue buying cars from them. More

by ShellJohn11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raven
Report | Print
Aug 06, 2021 -

Toyota Of Bedford responded

Thank you for your detailed feedback. We will be sure to convey your appreciation and let Raven know what a great job they are doing. If you ever need anything else from us here at Toyota of Bedford, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

TOB service the best in Ohio and in my opinion no other service can matchup to tob I am very happy will not go anywhere else. Thank you malone More

by Bethsenserjacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malone
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Aug 04, 2021 -

Toyota Of Bedford responded

Thank you so much for your sweet words, Beth! We take pleasure in hearing that Malone is working hard to leave you with a smile on your face. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon at Toyota of Bedford!

August 03, 2021

They would not budge on the price , they do try and pull a fast one with the financing by changing interest rates and how long the loan is for ! To make it fit your payment , they want to get all the money More

by Robertkirk350
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont remember names
Report | Print
Aug 04, 2021 -

Toyota Of Bedford responded

Hi, Your feedback is important to us and I would appreciate the opportunity to speak with you about your sales experience in regards to pricing. Would you mind emailing your preferred contact information to me at mpress@penskeautomotive.com? I look forward to speaking with you. Best Regards, Mike Press General Manager Toyota of Bedford

Aug 05, 2021 -

Robertkirk350 responded

If you wish to talk then call me at 11:30 on my land line (327 ) i am still not very happy and i still wish in away that i would have walked away , i dont like being pushed and when there is three people at my table trying to shoehorn me into a car something is wrong !! They did not care about me and my income ( i get paid once a month due to disability ) , even if i got paid $50 a month they were doing there best to shove it down my throat, and that young smart xxx finance guy has no resect for elders !!! I worked in dealer ships for 25yrs so i know how they operate and what the bottom line is when it comes to sales !!! Im not stupid !! So your telling me you could not even take $500 off the price ? You gotta play games with numbers instead ? So call and we can talk

Aug 07, 2021 -

Robertkirk350 responded

Well i gave Mike Press ( general manager) a chance to contact me two different ways and i have gotten no responce , so that tells me that i am just another number and thats all they care about ! BUYER BE WHERE!!! TO THEM ITS ALL ABOUT THE ALL MITTY DOLAR AND NOT ABOUT THE PERSON , its a shame there are places like this out there , live and learn

August 02, 2021

The salesman and managers were polite and professional. The salesman was very friendly and communicated things to me during the entire process. The process took a long time for other reasons, but in the en More

by ThePopcornLady21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hakim
Report | Print
Aug 03, 2021 -

Toyota Of Bedford responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, friendly and communicative experience with our team here at Toyota of Bedford. We are looking forward to your next visit with us for any of your automotive needs.

August 02, 2021

Very personable service employees. My car was done on time and was washed also. The service department and the dealership was very clean. I would recommend to my friends More

by Panaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malone Shaw Mike Rini
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Aug 05, 2021 -

Toyota Of Bedford responded

Hi Panaso, thank you for sharing your feedback with us! We're so pleased to know our Service Team has gone above and beyond in helping you with your vehicle needs. We hope to work with you again in the future.

August 01, 2021

Very good experience! Advisor Malone even applied discount coupon from different Toyota dealership. My first oil change and tire rotation in Toyota of Bedford. Thank you. More

by Romana1174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malone Shaw.
Report | Print
Aug 02, 2021 -

Toyota Of Bedford responded

Hi, Thank you for your positive feedback! It is great to hear you had a good experience working with our Service Team! We hope to see you back at Toyota of Bedford for your next oil change!

July 31, 2021

GREAT PEOPLE ! VERY CLEAN SHOP, QUICK SERVICE ! 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 ! THIS MIN WORDS NEEDS TO CHANGE ! I will stop w/ my reviews More

by LoneWolf 61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MALONE SHAW
Report | Print
Aug 01, 2021 -

Toyota Of Bedford responded

Thank you for choosing Toyota of Bedford. We are happy to know that our team provided you with such a quick and accommodating experience. We look forward to working with you again.

July 28, 2021

Tony Bertin does a teriffic job working with us as customers. Tony is clear in his explanation and recommendations for service to the customer. Thanks. More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bertin
Report | Print
Jul 29, 2021 -

Toyota Of Bedford responded

Hi David, Thank you for your positive review. Your satisfaction means everything to us, so we are pleased that our team were communicative and able to meet your expectations. Thank you for choosing Toyota of Bedford and we look forward to working with you in the future.

July 28, 2021

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by sjkai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Van
Report | Print
Jul 29, 2021 -

Toyota Of Bedford responded

Hi there, Thank you for your positive review. At Toyota of Bedford we look forward to your next visit.

July 28, 2021

Took 2 days to do an oil changeBut they are good people Took 2 days to do an oil change But they are good people . Dealership is very clean and once I was taken care of they brought me my car right away More

by Icnm8uc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jul 29, 2021 -

Toyota Of Bedford responded

Thank you for taking the time to leave feedback for us. Reviews like yours help us to improve.

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