Toyota Marin

Experience at Toyota of Marin. My husband and I bought a car from you. John Hathaway was our salesman. He was very nice and made us feel comfortable. There was no pressure which we My husband and I bought a car from you. John Hathaway was our salesman. He was very nice and made us feel comfortable. There was no pressure which we liked. We will recommend him and Toyota of Marin to our friends. Thank you John! More

I'll be back to buy my next vehicle The entire crew at Toyota Marin was helpful and on top of things. Christine Cilento is easy to communicate with and kept me informed of how the transa The entire crew at Toyota Marin was helpful and on top of things. Christine Cilento is easy to communicate with and kept me informed of how the transaction was progressing. This is the 2nd time I've purchased a car from Christine at Toyota Marin. This time it was a pre-owned Prius Plug-in. Previously it was a new Prius. In both cases she understood what I wanted in a vehicle and showed me relevant options. My time was valued and I appreciate that. I have to drive 50+ miles and pass several other Toyota dealerships to get to Toyota Marin, I feel it's worth the effort to receive the level of service I enjoy there. With my recent purchase being a pre-owned vehicle I met Nick V who made sure all the details were handled and the car was delivered to me in the condition promised. I will be back to see Christine when I'm ready to purchase my next vehicle. More

Excellent experience Dealing with Christine Cilentro was a great experience, she was very knowledgeable and her customer service was top notch, I highly recommend this dea Dealing with Christine Cilentro was a great experience, she was very knowledgeable and her customer service was top notch, I highly recommend this dealership and everyone that works there. More

Great Experience-Happy buyer 😁 Had the best experience here. Everyone is absolutely amazing, kind, knowledgeable & beyond helpful. John Hathaway is great! We couldn't be happier wit Had the best experience here. Everyone is absolutely amazing, kind, knowledgeable & beyond helpful. John Hathaway is great! We couldn't be happier with our purchase. From the moment we walked in we felt welcome. I would highly recommend John & Toyota Marin!!! More

Keith,Jay,Robert, and Gary are all AMAZING!!!! Initially I did a general inquiry Keith called to follow up, so I looked online to see other people's reviews of their experiences (note they are cons Initially I did a general inquiry Keith called to follow up, so I looked online to see other people's reviews of their experiences (note they are consistently outstanding.) spoke to Keith for maybe 15 minutes over the course of a Day or 2 emailed some information then went in to see what he had for me. I got to the dealership to find that Keith and Jay had already worked out 99% of the details I just had to test drive the car to make sure I liked it! Which I did!:) The next morning I went back to sign and give my downpayment, since my income was a bit higher than they thought keith, Jay, and Robert all tried to get me a better interest against all odds... I had never learned/ cared or paid attention to my credit and didn't realized the importance of good credit until recently. Keith genuinely has a passion for taking the opportunity of purchasing a car as setting them up for sincere success and laying it all out giving them the building blocks to improve what ever their situation might be, Jay did everything in his power to implement that plan and modify anything he thought could help. Then came Robert who also definitely uses his power for good, he will get to know you and your situation the whys and why nots that he believes will help him do his job to the best of his ability, you can tell he cares about what he does. Finally Gary, Gary walked me through step by step of my paperwork answered all my questions and even reviewed stuff that I didn't ask about but that are common questions. Very thorough and patient you can tell he likes what he does as well! Even the people I didn't personally encounter but could watch at work while waiting here and there they were all nice, genuine customer service and enjoyed their work! I have referred people to them, I will go back to get my next vehicle from them( when I live in Santa Rosa/ work in Novato so I pass 2 more on my way home! Do not get me wrong I believe in toyota to have great employees at all locations I just felt after reading reviews Keith was best to help me in my situation!) so if you're looking for a car and a wonderful experience I recommend toyota! More

Exceeds Expectations! This dealership was top notch! Michael Becker went above and beyond to make sure I purchased the Toyota 4-Runner I was most comfortable with. He gave This dealership was top notch! Michael Becker went above and beyond to make sure I purchased the Toyota 4-Runner I was most comfortable with. He gave me suggestions, his advice, and searched the state to find a vehicle with my required specifications. After I decided on a vehicle the process was absolutely painless. Michael Becker was quick and professional. I felt like a valued customer throughout the whole process! I would recommend Marin Toyota (Michael in particular) to anyone who is looking for a new or used vehicle. More

Ren was the BEST! Ren needs a promotion! He helped me in everything! It made things clear, objective and practical! The best seller! Great guy!! Thank you guys for Ren needs a promotion! He helped me in everything! It made things clear, objective and practical! The best seller! Great guy!! Thank you guys for everything!! More

Great Car Buying Experience As with most people buying a car can be an uncomfortable experience from negotiating the price and getting all the prep and paperwork done. Have to s As with most people buying a car can be an uncomfortable experience from negotiating the price and getting all the prep and paperwork done. Have to say that I felt none of that uncomfortable-ness and truly enjoyed my experience. Ren was really easy to deal with and up front. Delivered the car I wanted at the price agreed. Even dealing with Finance was easy and enjoyable. More

Awesome Customer Service, great experience! Leased my first car with them this past week. I live nearby and Tyler drove the car to my house to test drive. He was very efficient and explained the Leased my first car with them this past week. I live nearby and Tyler drove the car to my house to test drive. He was very efficient and explained the process in depth. He was willing to work with me and helped me find the best deal for my budget. This was the case for all of the staff at the dealership, where there was a very friendly, efficient atmosphere. I am very excited about my new ride! Thanks you guys! More