Toyota Marin

The service received was great! This was my first time to lease a vehicle. The whole process was tailored to fit what my wants and needs were. Thank you Michael Becker and Marin To This was my first time to lease a vehicle. The whole process was tailored to fit what my wants and needs were. Thank you Michael Becker and Marin Toyota.... More

Solid experience I had stopped by Toyota on my lunch break the other day. I expected it to be a long wait to be serviced. I was pleasantly surprised, when Nicholds Kul I had stopped by Toyota on my lunch break the other day. I expected it to be a long wait to be serviced. I was pleasantly surprised, when Nicholds Kulberg met me right when I walked in the door. I explained the situation and the fact that I needed to hurry and he took it seriously. I was in and out in less than 30 minutes and I look forward to going back which really says something! More

Simple but lengthy process Thanks again Brian. It was a simple process consisering they had the car we wanted and it was priced fairly, upfront, without the usual back and forth Thanks again Brian. It was a simple process consisering they had the car we wanted and it was priced fairly, upfront, without the usual back and forth. Once we agreed to buy the the car it became a bit lengthy. My wife and I could hear the men at the main desk bickering about things and acting a bit unprofessional. It took a long time for the manager who does the paperwork tombring him into his office. Brian Made sure the car was ready to go as soon as we’re done. Thanks again More

Fast, effective & friendly Amazing service! Friendly, efficient and super helpful. Rodger Eva at Toyota Marin located the exact vehicle I desired, but also helped to make the Amazing service! Friendly, efficient and super helpful. Rodger Eva at Toyota Marin located the exact vehicle I desired, but also helped to make the purchase process effective & easy by providing a variety of options to choose the best financing at a great price. More

A Good Car Buying Experience Martin helped us find just the Toyota we were looking for. Having looked online, we found the exact one, their selection was excellent. Having a goo Martin helped us find just the Toyota we were looking for. Having looked online, we found the exact one, their selection was excellent. Having a good sense of humor and a friendly personality was great while dealing with Martin. He came in on his off day, just to finish the transaction with us. The sales model of offering low prices keeps things easy at this dealer. Steve P. More

Great Customer Experience! I came in knowing exactly what I wanted and the dealers were able to help me without problem. I left with my dream car and a great deal! Roman helped I came in knowing exactly what I wanted and the dealers were able to help me without problem. I left with my dream car and a great deal! Roman helped me initially and Emad finalized the paper work. They were kind patient and explained everything so I understood exactly what I was paying for. Ive had terrible dealership experience before and I can say this was anything but that. I’d highly recommend this dealership to anyone. Thank you so much Toyota Marin! More

Replaced my radio w/o Sirius, Unresponsive and Liars This review is for the service I got two years ago and for the lack of customer service recently when trying to get my records. Two years ago... I This review is for the service I got two years ago and for the lack of customer service recently when trying to get my records. Two years ago... I got my car serviced at Toyota Marin. The had radio stopped working. Shutting off randomly at least a few times a day. Then finally completely dying on me. I scheduled an appointment with the Service Center to get it replaced. It took all day. Even with an appointment. When I got my car back, it no longer had Sirius radio. I called the Service Center and they said it must have been issues with the Sirius set up or a malfunction. A few weeks later and many calls to Sirius and the Service Center, Sirius told me it was an issue with the unit. The Service Center replaced my radio with the wrong type. The old unit had a ((XM)) symbol on it. And the new unit did not. Instead of wasting another day, missing work and waiting around, I didn't get it fixed. I didn't trust the Service Center with my car either. 3 months ago... I have been trying to contact the Service Center for 3 months - using the online contact form, by talking to someone through the chat, emailing, and calling and leaving a message. I even emailed the manager's email left on almost every Yelp review. No response. I had been paying for Sirius radio for 2 years without using it (It was billed on a yearly basis). I got rid of the car. I cancelled the service and Sirius offered me a refund credit if I got a letter from the Service Center proving that I didn't have use of the radio. Today... Toyota Marin doesn't want to admit they made a mistake. I gave them a chance to state the facts (my radio doesn't have Sirius) without admitting a mistake, but they instead the Service Director had the audacity to say I NEVER called and told anyone about my radio. Toyota Marin wasn't willing to make situation right. More

Awesome experience Very friendly and patience most important George Tenido Direct Sales Manager took the time to explain every feature our new truck has. We really appr Very friendly and patience most important George Tenido Direct Sales Manager took the time to explain every feature our new truck has. We really appreciate the time. More

For a first time buyer it was quick, easy, and fun Roman helped me purchase my first new car and walked me through everything. Step by step and explained all the details and truly helped make it an awe Roman helped me purchase my first new car and walked me through everything. Step by step and explained all the details and truly helped make it an awesome experience! More

Thank you, Brian & Toyota Marin I so appreciate Brian Moore's responsiveness (even texting on Thanksgiving!), knowledge, honesty, & friendliness. The purchasing process was easy & st I so appreciate Brian Moore's responsiveness (even texting on Thanksgiving!), knowledge, honesty, & friendliness. The purchasing process was easy & straightforward; no games or up-selling. More