
Toyota Marin
San Rafael, CA
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I came in that day having no idea if it was possible that I'd leave with a new used vehicle. But the salespersons who helped me - Nicholas Kulberg and Keith Ural - were both excellent and putting me at ease I'd leave with a new used vehicle. But the salespersons who helped me - Nicholas Kulberg and Keith Ural - were both excellent and putting me at ease and doing everything they could to help make my dream happen. Upon leaving, they both helped me know that every detail with the car was taken care of. I'm so glad Nicholas Kulberg was referred to me and available to help me with my new used vehicle purchase today at Toyota Marin. Nicholas provided utmost top service - assuring me that my vehicle will be attentively & precisely cleaned and cared for. Nicholas gives clients super good attention and service, thinking of every possible little detail and thing that could matter, to make the whole process ease-filled, comfortable and reassuring. Although Nicholas was very busy at an end of the month weekend sale time, he made sure to talk to me and check in, staying posted about my test-driving & car-buying process. Nicholas was able to pair me with the perfect person to further facilitate my car purchase -- I don't think it could have gotten any better than having Keith Ural at Toyota Marin to assist me today in the purchase of a new used car for me. Keith put my nervousness and concerns at ease - assuring me with confidence that we would find a way to work it out, for me to finance my vehicle and leave that day with the automobile I was hoping would be mine. Keith is a great-spirited, enthusiastic, kind-hearted man who explains everything with great care making it clear and understandable. I had a great experience there, felt like a magic dream in which I walked away with exactly what I was hoping for. I truly believe there were car angels there today to help me out & Keith was one of them! As was Nicholas! Keith is a great communicator, very knowledgeable and skilled at what he does, as is Nicholas as well - I would highly recommend going to both or either of them for service. Grateful I got referred to Toyota Marin for the used vehicle I was looking for & would recommend it to all. More
I just received the most thoughtful, respectful email from Martin. Martin acknowledged that I was likely being attacked with hungry calls/emails, respected my space and asked if I had any questions. He from Martin. Martin acknowledged that I was likely being attacked with hungry calls/emails, respected my space and asked if I had any questions. He then said I don’t even have to pick up the phone we could just chat through email if I preferred. This was the first time that I felt like a salesman was considering my space, boundaries and needs. Instead of being focused on selling me the car he focused on my experience and what I would prefer that be like. The salespeople I have interacted with in the past focused on their needs and superficially on mine. I always felt like bait for a shark but when I read Martin’s email for the first time I could breathe. In a few simple sentences Martin let me know he was there if I needed, asked about what works best for me and didn’t hound me. I’m not just buying a car it’s a life experience and now I know someone who gets that too. Thank you Martin! Contact him in the best way that works for you! I will! More
☆☆☆ I am in ♡ with my Toyota Corolla Hatchback! The whole process of financing a car gives me anxiety but Martin was very down to earth, I immediately felt comfortable. He was very helpful and gave me a grea process of financing a car gives me anxiety but Martin was very down to earth, I immediately felt comfortable. He was very helpful and gave me a great deal! I even got my car delievered to me. Dan who delivered the car was awesome and explained all the features thoroughly. My entire experience was AMAZING!! Thank you so much to the TOYOTA MARIN family. Keep up the AWESOME work. ☆☆☆ More

The service Martin offered me was excellent. He explained me everything I needed to know and the process was done quickly.He was kind and very attentive the whole time. explained me everything I needed to know and the process was done quickly.He was kind and very attentive the whole time. More
Easiest car buying experience yet. Answered email inquiry right away. Did the whole deal on line (except a quick trip to have trade in assessed) complete with delivering car to our home. Great customer servi right away. Did the whole deal on line (except a quick trip to have trade in assessed) complete with delivering car to our home. Great customer service! More
I had a good experience at Toyota of Marin. Brian was very helpful as well as everyone that helped me. I love my new 4runner. Would purchase another vehicle from him very helpful as well as everyone that helped me. I love my new 4runner. Would purchase another vehicle from him More
Excellent quick response, with honest, clear communication, to questions we asked that allowed us to feel confident that we were making informed decisions in the buying process of our Certified communication, to questions we asked that allowed us to feel confident that we were making informed decisions in the buying process of our Certified Preowned Vehicle. More
We really liked our sales person who took a lot of time with us. Plus we liked that the pricing was clear and transparent and that we had one person who took us through the whole process. with us. Plus we liked that the pricing was clear and transparent and that we had one person who took us through the whole process. More
Throughout the entire process from first contact to driving off, George was straightforward, honest, and very helpful. He answered all my questions and was great at communicating with me as we worked a driving off, George was straightforward, honest, and very helpful. He answered all my questions and was great at communicating with me as we worked all the details out on the phone and via email due to me living in Southern California. When I arrived at the dealership everything on the vehicle was as described or better and the paperwork was done and ready to get me back on the road. Will highly recommend anyone I know looking for a Toyota to work with George and the team at Toyota Marin. I will have zero hesitation purchasing another vehicle from George in the future and will gladly drive the 12 hr roundtrip for the level of service he gives which is very rare to find these days. Salamat George More